eG Innovations

DECEMBER 9, 2021

This information was also highlighted in critical alerts sent to administrators and displayed on the overview dashboards in eG Enterprise to enable actionable notification. The JVM knowing that it is running low on key resources, such as heap memory can get itself into a state where it keeps trying to desperately reclaim memory.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Software Review 52

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

APRIL 30, 2024

To measure the value you deliver, create a system of relevant value metrics, like NPS or Customer Lifetime Value (CLV). Constant innovation is possible because you have the resources to fund it over the long term. Create a resource center for self-service support. A resource center in Userpilot.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

SEPTEMBER 2, 2022

Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

eG Innovations

APRIL 25, 2022

As the Azure cloud administrator, you need to know who is accessing your cloud resources, how they are access it, what they access, what changed, when they access and from where, etc? For example, Information about changes applied to your tenant such as users and group management, updates applied to your tenant’s resources, etc.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

eG Innovations

NOVEMBER 29, 2021

For example, MSPs use our eG Enterprise solution to provide managed first line helpdesk support or to provide dashboards and portals to enable individual clients to monitor their IT infrastructures and applications. PSA is frequently referred to as ERP for MSPs because it is similar to Enterprise Resource Planning (ERP) software.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Userlane dashboard. Works only in the dashboard and can’t be launched in a Chrome extension as most of its competitors, as Userpilot does. Apty dashboard. Apty had a great support system to help through those challenges.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Whatfix dashboard. Apty dashboard. Apty had a great support system to help through those challenges. Userpilot dashboard. Is Whatfix or Apty the best tool for customer feedback? – Jennifer T Customer feedback about Apty.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

You can also build checklists with Pendo but not as standalone UI elements as users can only access them from the resource center (if they know they exit). If you want checklists these can only be accessed from the Resource Center which defeats the purpose of having them in the first place. – Parita P. Not convinced?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MARCH 20, 2023

With so many tools available on review sites, finding a software that suits your requirements and budget can be overwhelming. It is a robust product adoption platform that offers impressive UX patterns , in-app checklists, interactive walkthroughs, and in-app resource centers, among other features.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. If you want checklists these can only be accessed from the Resource Center which defeats the purpose of having them in the first place. Is Pendo or Apty the best tool for customer feedback? – Parita P. Not convinced?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

Additionally, Chameleon doesn’t offer a self-service resource center where users can access multiple guides. However, it doesn’t offer a resource center, or dedicated NPS, and it’s a lot worse value for money with limited features in the basic plan, which is over $150 more expensive for the same number of MAUs.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

eG Innovations

AUGUST 11, 2022

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. Can I use System Center Operation Manager (SCOM) for Citrix monitoring? Many of our own staff are Citrix domain experts and as a result have undertaken various Citrix Certification qualifications.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Business of Software Conference

DECEMBER 11, 2019

So I’m going to create a whole presentation about cakes and agile and explain to people how you can figure out what types of systems might work for your company. I went ahead and pull the dashboard. I was like ‘No this is really simple. It’s as simple as cakes’. So let’s get right into it. Every single time.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Intercom, Inc.

MARCH 29, 2022

Our platform is a unified system. But these businesses are struggling with internet scale, struggling to integrate legacy phone systems with modern efficient ways of communicating. Finally, because of its simplicity, Switch works with any phone system in the world. Intercom is the Engagement OS. So that’s Switch.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Indicative

JULY 14, 2020

Data is known to be the world’s most valuable resource. When you install Google Analytics on your website, you gain access to a basic data-dashboard in exchange for sharing insights with Google. As a result of this tracking system , it is not possible to stitch together complete user behavior pictures across devices.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools User Testing 137