Intercom, Inc.

JANUARY 5, 2022

Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. It allows companies to prove their real-time security posture just about any day of the year, so it accelerates their sales cycles and security reviews. How does that feel?

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Reporting Tools Data Visualization Software Review Technical Review 211

eG Innovations

AUGUST 23, 2022

Note: The timeline can be adjusted to review different time periods. In this case the system I was monitoring is one of our eG Innovations test systems that is frequently reconfigured and scaled up according to various test cycles and PAYG really is the optimal choice as demonstrated from our own long-term monitoring reports.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. For example, when using Azure IaaS to store data, applications, operating systems, when application servers or desktops are hosted in the cloud, you still need to monitor those.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

eG Innovations

DECEMBER 9, 2021

This information was also highlighted in critical alerts sent to administrators and displayed on the overview dashboards in eG Enterprise to enable actionable notification. Reviewing the historical data, we could see that there was some significant thread blocking in the JVM, which was abnormal and anomalous. That’s a 40-fold increase!

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Software Review 52

Userpilot

MAY 22, 2024

Look for tools with strong security measures, such as SOC 2 Type 2 certification, to protect data. Visualizing quantitative data through dashboards : Userpilot offers premade dashboards and the ability to create custom ones, making it easy to visualize quantitative data. Viewing dashboards created in Userpilot.

Data Visualization 105

Data Visualization Research Software User Testing Analytic Tools 105

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

SEPTEMBER 2, 2022

Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later. Let the reviews (below) and a demo trial convince you. And to maintain the system. Native dashboard analytics and reporting.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

APRIL 30, 2024

To measure the value you deliver, create a system of relevant value metrics, like NPS or Customer Lifetime Value (CLV). Develop a value-based metrics system How do you know how much value you deliver to your customers? Creating a solid value metrics system—developing robust KPIs around customer value (e.g., Community forums.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

eG Innovations

NOVEMBER 29, 2021

For example, MSPs use our eG Enterprise solution to provide managed first line helpdesk support or to provide dashboards and portals to enable individual clients to monitor their IT infrastructures and applications. MSPs should deploy BC&DR software to back up any system to a range of local and cloud-based storage destinations.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

eG Innovations

APRIL 25, 2022

In my last article, I covered comprehensive monitoring and auditing of the Audit log to ensure you know what has changed regarding who can access your systems and with what privileges, see: [link]. Does the failed sign-ins happen due to conditional access failure? Example Dashboards and Reports of Sign-in Log data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

Gainsight

FEBRUARY 9, 2021

Review value delivered, align on the roadmap, and discuss roadblocks/risks/issues. Discuss priorities across all CS teams to identify operational implications, review the existing list of needs, validate that they haven’t changed, and prioritize them. Align on needs and priorities. CS Leader 1-on-1s: 1 per month.

Analytic Tools 52

Analytic Tools Data Visualization Government Software Review 52

eG Innovations

DECEMBER 16, 2021

VMware App Volumes is a real-time application delivery system that enterprises use to dynamically deliver and manage applications and their lifecycle. The VMware App Volumes Manager Server is a Windows Server system used as the Web Console for administration and configuration of App Volumes and assignment of AppStacks and writable volumes.

Data Visualization 52

Data Visualization Reporting Tools Certifications Product Research 52

eG Innovations

AUGUST 3, 2021

11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? 12 Can you show us a dashboard from where a Citrix engineer can quickly tell where the issue is without going into details?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Userlane dashboard. Works only in the dashboard and can’t be launched in a Chrome extension as most of its competitors, as Userpilot does. Apty dashboard. Apty had a great support system to help through those challenges.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Whatfix dashboard. Apty dashboard. Apty had a great support system to help through those challenges. Userpilot dashboard. Is Whatfix or Apty the best tool for customer feedback? – Jennifer T Customer feedback about Apty.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package. I also like that usage is captured retrospectively and the dashboard views or ability to segment users/accounts based on different criteria is really powerful. – Parita P.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

eG Innovations

AUGUST 11, 2022

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. Can I use System Center Operation Manager (SCOM) for Citrix monitoring? Many of our own staff are Citrix domain experts and as a result have undertaken various Citrix Certification qualifications.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package. Apty had a great support system to help through those challenges. – Parita P.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 20, 2023

With so many tools available on review sites, finding a software that suits your requirements and budget can be overwhelming. There is limited reporting and dashboarding functionality within Chameleon currently. Apty had a great support system to help through those challenges. – Lubana L.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 21, 2023

There is limited reporting and dashboarding functionality within Chameleon currently. Overall, users feel positive about Apty– here are some reviews summarizing some key points about its features and the value it offers: Our Apty Representative, Joe Fimiani, is one of the main reasons we love working with Apty. – Lubana L.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Business of Software Conference

DECEMBER 11, 2019

So I’m going to create a whole presentation about cakes and agile and explain to people how you can figure out what types of systems might work for your company. I went ahead and pull the dashboard. The product cannot change after I start to build due to losing compliance status.” I was like ‘No this is really simple.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Intercom, Inc.

MARCH 29, 2022

Our platform is a unified system. But these businesses are struggling with internet scale, struggling to integrate legacy phone systems with modern efficient ways of communicating. Finally, because of its simplicity, Switch works with any phone system in the world. Intercom is the Engagement OS. So that’s Switch.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Indicative

JULY 14, 2020

When you install Google Analytics on your website, you gain access to a basic data-dashboard in exchange for sharing insights with Google. As a result of this tracking system , it is not possible to stitch together complete user behavior pictures across devices. Website Usage Analytics. See website traffic. Easy for anyone to use.

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Data Visualization Analytic Tools Reporting Tools User Testing 137

Modus Create

MARCH 6, 2020

The Serverless Framework is a cloud-provider agnostic system that supports AWS, Azure, Tencent Cloud, Google Cloud, Cloudflare, Alibaba Cloud and twillo. Safely managing keys and certificates. Both are open source. Obviously, AWS SAM supports AWS products. Dealing with the stateless nature of serverless. Standardized CI/CD pipelines.

Research Software 138

Research Software Weak Development Team User Testing Software Review 138