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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors. This enables companies to make informed decisions, tailor products, and improve customer experiences based on a deep understanding of customer needs and trends.

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How to Improve Customer Retention: 20 Actionable Strategies

Userpilot

Create a customer retention analytics dashboard to measure success across key metrics. For example, a cluttered product dashboard with lots of features can overwhelm the user, and increase mental fatigue and the time needed to complete their tasks. Webinars and certification courses can also drive customer acquisition.

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23 Best User Experience Research Tools of 2024

Userpilot

Look for tools with strong security measures, such as SOC 2 Type 2 certification, to protect data. Measuring user behavior data to identify patterns and trends : Userpilot lets you analyze user behavior data using funnel, path, retention, trend , and heat map analyses. Trend analysis in Userpilot. UserTesting dashboard.

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Self-Service Analytics 101 for SaaS Companies

Userpilot

Thanks to visualization features, self-service analytics tools make it easy to analyze and spot trends. Self-service product analytics tools allow product teams to track product usage data without coding, visualize it in custom dashboards , and generate bespoke reports for easy analysis. Features & Events Dashboard in Userpilot.

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Product Analyst: Responsibilities, Skills, and Requirements

Userpilot

Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders. Product analysts track market data, collect customer feedback, identify trends, and draw inferences about users’ needs and behaviors.

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Conversations with Chief Innovators: SecureG

Modus Create

He is now the founder and CEO of SecureG , a cybersecurity company providing next-generation, certificate-based security for critical infrastructure. To become an innovative company, you should take a wider aperture, start with macro trends, and then map it back to your core competency. One such major macro trend is how we connect.

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What is WalkMe? Features, Pricing, and Alternatives

Userpilot

The relevant features include: Management dashboards. To enable its customers to make good use of the product and all its features, the company offers training and certification programs via its Digital Adoption Institute. All the data can be visualized in custom reports and dashboards. WalkMe analytics.