Userpilot

JUNE 16, 2024

User onboarding helps users discover features they need to achieve their goals and trains them how to use them. In the article, we share 11 user onboarding tips and show you how to implement them. And they facilitate an engaging and enjoyable product experience. It happens throughout the user journey.

Onboarding KPIs 76

Onboarding KPIs User Testing Customer Experience Customer Feedback 76

Userpilot

AUGUST 19, 2024

This guide will introduce you to the best resources available for customer onboarding managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. Looking to enhance your customer onboarding process and drive product adoption? Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 28, 2024

Embarking on a career as a customer onboarding manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer onboarding manager. Looking into tools for customer onboarding managers?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MAY 20, 2024

They are a great way to encourage and retain customers by offering rewards to help you create long-term relationships with new customers. TL;DR B2B loyalty programs reward businesses with tiers, points, cashback, and exclusive offers to foster long-term partnerships. Are you using B2B loyalty programs in your business?

Feedback Software 101

Feedback Software Analytic Tools B2B Research Software 101

Userpilot

AUGUST 30, 2024

Starting a career as a customer onboarding manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer onboarding managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Research Software 52

Userpilot

SEPTEMBER 30, 2022

In this new era, digital transformation and the digitization of customer experience are a must for most businesses. In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? The benefits of digitizing your customer experience, including its effect on revenue.

Customer Experience 98

Customer Experience User Testing Data Visualization Feedback Software 98

Userpilot

AUGUST 28, 2024

Understanding the salary range for customer onboarding managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer onboarding manager is the person behind developing and implementing onboarding strategies to help SaaS customers move seamlessly from sign-up to effective product use.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Research Software 52

Userpilot

JANUARY 15, 2025

For instance, if youre not sure why a specific onboarding flow performs better than the other, you can pull out session recordings of both and watch how users interacted with the flow. You might spot a confusing instruction or an unclickable element that keeps users from moving forward with the least-performing flow.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Enterprise 52

Userpilot

APRIL 30, 2024

And does it work with the product-led growth model? TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. The approach makes your company more customer-centric , improves customer satisfaction and retention , and gives you a competitive edge. What is value-based growth?

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

AUGUST 25, 2024

Embarking on a career as a customer onboarding coordinator involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer onboarding coordinator. Let’s dive in! Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

AUGUST 17, 2024

This guide will introduce you to the best resources available for customer experience analysts, providing you with a curated selection of valuable materials to enhance your skills and knowledge. Looking to enhance user onboarding and overall customer experience? What does a customer experience analyst do?

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Feedback Software 52

Userpilot

JULY 28, 2024

Interested in customer experience manager roles? In this guide, we’ll explore the ins and outs of customer experience manager roles through detailed job descriptions and handy templates. They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

AUGUST 28, 2024

Interested in customer experience analyst roles? In this guide, we’ll explore the ins and outs of customer experience analyst roles through detailed job descriptions and handy templates. TL;DR A customer experience analyst is a professional who evaluates and improves the interactions between a company and its customers.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

JUNE 27, 2024

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer insights manager. Let’s dive in!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

AUGUST 25, 2024

Embarking on a career as a customer experience analyst involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer experience analyst. Looking into tools for customer experience analysts?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 19, 2024

Embarking on a career as a customer success analyst involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer success analyst. Customer success analysts leverage various tools to enhance their work.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 20, 2024

Embarking on a career as a customer experience manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer experience manager. Looking into tools for customer experience managers?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

DECEMBER 19, 2022

Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. However, getting the attention of your target customers with B2B marketing strategies is a lot harder. The B2B customer journey tends to be longer than that of an individual consumer.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

JUNE 19, 2024

Interested in customer experience specialist roles? In this guide, we’ll explore the ins and outs of customer experience specialist roles through detailed job descriptions and handy templates. A customer experience specialist job description outlines key responsibilities and must-have skills and qualifications for the role.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JUNE 28, 2024

Embarking on a career as a customer experience specialist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer experience specialist. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

AUGUST 28, 2024

Understanding the salary range for customer experience analysts is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer experience analyst is a professional who evaluates and improves the interactions between a company and its customers. Let’s get started!

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Feedback Software 52

Userpilot

JULY 21, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. A retention manager is responsible for reducing customer or employee turnover and fostering loyalty. Looking into tools for retention managers? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 24, 2024

This guide will introduce you to the best resources available for CX product managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. A CX product manager is responsible for understanding customer needs, behaviors, and pain points. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 12, 2024

Understanding the salary landscape for customer experience specialists is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer experience (CX) specialist is a professional responsible for ensuring customers have positive interactions with a business/brand throughout their lifecycle.

Data Visualization 52

Data Visualization Customer Experience Reporting Tools Analytic Tools 52

Userpilot

JULY 20, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Boosting your qualifications through certifications and developing skills in data analysis, communication, and problem-solving can set you apart. Looking into tools for retention managers?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 21, 2024

Embarking on a career as a CX product manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful CX product manager. Looking into tools for CX product managers? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 26, 2024

Starting a career as customer experience specialist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a customer experience specialist, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JUNE 27, 2024

Embarking on a career as a product specialist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product specialist. You’ll also gain hands-on experience addressing user needs and helping with onboarding.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product HQ

JUNE 20, 2024

Itching to learn the answers to the top data science product manager interview question? During an interview for a data science or data product manager position, you have to face several tough questions. Read on for a breakdown of some common data science product management interview questions and example answers.

Data Visualization 52

Data Visualization User Testing Onboarding KPIs Product Research 52

Userpilot

JUNE 28, 2024

Embarking on a career as a product strategist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product strategist. An MBA could be preferred for senior-level positions, although it is not always required.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Gainsight

JUNE 13, 2024

Your customers won’t view your academy in the same light as the microwave, but you should still anticipate some adoption hurdles in both the short- and long-term. Three primary reasons: Your customers have always defaulted to help centers and their Customer Success Managers (CSM) for support and strategic guidance.

User Testing 52

User Testing Customer Experience User Friction Customer Feedback 52

Userpilot

AUGUST 28, 2024

Understanding the salary range for product assistants is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical product assistant salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 28, 2024

Embarking on a career as a head of product involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful head of product. Certifications in product management or agile methodologies can also be beneficial.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

ProductPlan

APRIL 5, 2022

But unlike the ghosts of baseball players, your customers aren’t going to show up just because your product exists. Getting the attention of prospects and customers alike takes a full-scale effort. Marketing needs to know the value of the new product. They’re on the hook to generate qualified leads for the new product.

Product launches 59

Product launches Onboarding KPIs Feedback Software Research Software 59

Gainsight

JANUARY 11, 2024

Customer success is firmly entrenched in the SaaS business model. According to a 2020 study by TSIA, more than 90% of organizations had a dedicated customer success role in their company. Nick Mehta , CEO and Founder of Gainsight, recently said, “Every single software company has a customer success program now.

Education 52

Education Analytic Tools Reporting Tools Feedback Software 52

Userpilot

JUNE 19, 2024

Interested in product marketing manager roles? In this guide, we’ll explore the ins and outs of product marketing manager roles through detailed job descriptions and handy templates. TL;DR A product marketing manager is a professional responsible for promoting and selling their company’s products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 21, 2024

TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Research Software 52

Research Software Analytic Tools Feedback Software Data Visualization 52