Userpilot

JULY 8, 2021

Best product manager courses for advanced/pro PMs in 2021. Product management guides the development of a product at the intersection of technology, UX, and business. A good product manager course should teach you many skills including technical skills, project management skills, and communication skills.

User Testing 79

User Testing Research Software Analytic Tools Feedback Software 79

The Product HQ

FEBRUARY 1, 2023

In this article, we outline the differences between a group product manager and a principal product manager, while exploring in detail the responsibilities, salaries, skills, career path trajectory, and certifications for each role. Group Product Manager vs. Principal Product Manager: What Do They Do?

Product Management 52

Product Management Product Manager Certifications User Testing 52

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

The current champions use TIBCO technology to effectively connect their real-time data and enhance its intelligence to deliver championship performances. . This article from Harvard Business Review lays out 10 steps that will help you navigate and improve your organization’s cultural shift. Not a TIBCO Spotfire user?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

Userpilot

FEBRUARY 21, 2023

Pros of Heap Easy to set up without technical skills Thanks to auto-capture, you don't have to define events you want to track Real-time reports Cons of Heap Heap is a fairly complex tool, so may not be suitable for beginners It creates a lot of data which may be expensive to store and difficult to retrieve What do users say about Heap?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

SEPTEMBER 14, 2022

New SaaS billing dark patterns will keep popping up as technology grows. Their UX designers and product marketers spend time finding and exploiting loops where dark patterns can fit perfectly in the customer journey. You get on a website, review their product, and decide it’s what your team needs. Hidden costs.

Customer Experience 98

Customer Experience User Testing Banking Technical Review 98

Pragmatic Marketing

FEBRUARY 17, 2017

Now open the datasheet for that product and compare the message headings to those you wrote down. ” That’s because few high-tech vendors take the time to create product message maps and apply them to their marketing communications. These are the most important ingredients of your product message map.

Messaging 70

Messaging White Paper Customer Experience Technical Review 70

The Product Coalition

AUGUST 4, 2019

Cracking the PM Interview For hopeful PMs looking for their next role Gayle McDowell, the author, is the Founder and CEO of CareerCup and the author of Cracking the Coding Interview and Cracking the Tech Career. Cracking the PM Interview has become the #1 interview prep book for aspiring product managers. Check our certifications here.

Books 60

Books Product Management Product Manager User Testing 60

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? How Do I Know if I Have No Product-Market Fit?

User Testing 78

User Testing Technical Review Product Marketing Product Research 78

Intercom, Inc.

DECEMBER 13, 2018

Email isn’t dead, but superior tools are emerging , like groups that allow one company to share documents with another with time to review – or inter-company chat where a lot of people can look at an issue simultaneously and discuss it in real time. Julien: It’s important to find your niche and to find product market fit.

Feedback Software 151

Feedback Software Data Visualization Customer Experience Certifications 151

Gainsight

JUNE 23, 2020

I felt it in my gut that once big tech companies announced their cancellation, that us little guys would soon have to face the unknown reality and follow suit. Intellum, a Learning Management System, was already the platform for Pulse+, Gainsight’s online platform for eLearning and industry certifications.

Events 88

Events Feedback Software Technical Review Systems Review 88

Usersnap

NOVEMBER 17, 2022

Due to a recent study, customer experience is becoming the top priority for companies to stay successful. Engineers can even earn a HubSpot certification which allows them to use their APIs confidently. Even if you aren’t tech-savvy, it won’t take long to set up Usersnap as part of your toolstack.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

JANUARY 28, 2021

Eric DeVries also started in an engineering role: “ After 11 years as a software developer/engineer, the military put me in the role of a “Technical Engineering Manager”, because of my background and ability to define/describe requirements to developers, collaborate with Stakeholders while advocating for the end-user.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. Why is Customer Engagement Important?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. All of that, on top of the fact that we’ve seen it firsthand in terms of market demand. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. With that, a new tech stack is needed.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Userpilot

MARCH 29, 2024

HubSpot implements certification programs to drive brand activation. Ahrefs uses video marketing to reach relevant audiences. Userpilot uses content marketing to increase brand awareness. Tableau builds trust with potential customers on software review platforms. Calendly creates growth loops to improve brand awareness.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Under 10 Consulting

MAY 10, 2020

Common job titles and responsibilities for successful product management and marketing teams. The most successful teams are comprised of three roles: a strategic product manager, one or more technical product owners, and a market-facing product marketing manager. Knowledgeable in technology.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Data Visualization 52

Under 10 Consulting

MARCH 7, 2019

Common job titles and responsibilities for successful product management and marketing teams. The most successful teams are comprised of three roles: a strategic product manager, one or more technical product owners, and a market-facing product marketing manager. Knowledgeable in technology.

Reporting Tools 40

Reporting Tools Research Software Analytic Tools Data Visualization 40

The Product Coalition

OCTOBER 4, 2019

Atari also elected to skip audience testing due to the time constraints, trusting instead that the popularity of the IP and a timely seasonal release would boost sales. Look for Product Market Fit. You need to do this for every new product you plan to launch, instead of relying on customer insights from your previous product.

User Testing 62

User Testing Product Research Product Management Product Manager 62

Mind the Product

JUNE 19, 2018

It also stretches product managers to consider their impact on the wider business, by asking them to review their products margins and revenue generating impact. State of Product. State of Product is the biggest presentation you’ll ever prepare for and its aim is to define and communicate strategy for the coming year.

Data Visualization 89

Data Visualization Research Software Feedback Software User Testing 89

Atomic Spin PM

APRIL 24, 2018

Creating custom software can be extremely complex—juggling evolving technologies, competing stakeholders, many types of users, etc. Legacy or Immature Technologies (Lack of Tooling Power). Identifying this risk early can help frame conversations about technology choice or build in a buffer for development.

Research Software 40

Research Software User Testing Software Review Customer Experience 40

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You also need to consider your budget when choosing a product. Easy to create flows, even for non-technical team members. Though Whatfix is considered a solid tool in the market some people have complaints. Here are its pros.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. You also need to consider your budget when choosing a product. The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. Why should you care about no-code growth? Not convinced?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable. Is Pendo or Apty the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? Not convinced?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. Why should you care about no-code growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

JULY 6, 2023

For instance, let’s take a look at these G2 reviews: “The ability to analyze needs to be improved, especially when trying to compare different variables among different surveys. We know it’s perfect for customer success and product marketing because we built it for it. Very easy to use due to its simplicity.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Intercom, Inc.

MARCH 29, 2022

Obviously our products started out a little bit different to where we are today, but you can see the core idea there right from the start, true to what you’ll see later on today as well. Back when we were starting up, we didn’t have to build solutions for the previous eras of technology. Product demo: Intercom Switch.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118