Product Talk

JUNE 19, 2024

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. Don’t get me wrong.

Generative AI 334

Generative AI Product Research Feedback Software Analytic Tools 334

UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. Data-Driven Insights: Analyzing user behavior, AI offers insights that guide design decisions. Try Glide for AI-assisted app creation withoutcode.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

NOVEMBER 13, 2024

Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. But did you know that certain AI tools work best at specific phases of the design process? Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others.

Research Software 105

Research Software Feedback Software Data Visualization UX 105

UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. CaaS platforms function similarly to e-commerce marketplaces, but for automobiles.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

UX Planet

APRIL 19, 2025

How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon.

Generative AI 95

Generative AI Research Software Data Visualization Analytic Tools 95

Product Innovation Educators

JULY 22, 2024

Example: Imagine you’re designing a new dashboard for a fintech app. Example: For our dashboard, we might ask, “How might we create a dashboard that helps analysts quickly spot trends and take action?” Brainstorm and Choose Solutions (60 minutes) This is where the magic happens.

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

Lenny Rachitsky

APRIL 27, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: Enterpret —Transform customer feedback into product growth Airtable ProductCentral —Launch to new heights with a unified system for product development Vanta —Automate compliance. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

Feedback Software 107

Feedback Software Technology Customer Feedback ChatGPT 107

The Product Coalition

OCTOBER 13, 2024

A simple solution with detailed reasoning and trade-offs is far more impressive than shiny features or ideas. As hiring managers, we also assess how well you work within constraints , making decisions with limited time and data — just like real-world product management. Stay focused on relevant insights.

Feedback Software 148

Feedback Software Data Visualization User Testing Customer Feedback 148

Userpilot

APRIL 24, 2024

This includes the SaaS industry too. In this article, we explain: Why investing in AI in SaaS is a must. What AI tools you can use. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. There are also governance and ethical concerns, like data privacy or AI bias. Let’s get to it!

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Reporting Tools 93

UX Planet

FEBRUARY 3, 2025

But heres the kicker: hiring managers and ATS systems dont have time to decode your brilliance. It reassures employers that youre not just familiar with the basics but also adept at using modern, collaborative, and cutting-edge tools that drive todays design workflows. Why it works: Prototypes are the ultimate storytelling tool.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

The Product Coalition

JUNE 18, 2023

Photo by Canva Studio: [link] The new AI tools are a boon to many professionals, including product managers. Product managers communicate with stakeholders, write specifications, prepare decks, analyze data, and create prototypes. Here are new tools that will boost their productivity. I’d love to know.

Data Visualization 148

Data Visualization Feedback Software ChatGPT Product Manager 148

Userpilot

AUGUST 27, 2024

In HubSpot’s consumer behavior trends report, 72% of consumers said they’re more likely to make purchase decisions with a brand they can trust their data with. TL;DR Gather customer feedback : Actively collecting and acting on customer feedback enhances user experience, builds loyalty, and helps guide product development.

User Testing 103

User Testing Analytic Tools Feedback Software Research Software 103

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived. ChatGPT on the other hand is easy to access, use and train for anyone.

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. Arne Kittler provided a warm welcome to the Fireside Chat portion of the Leadership Forum at Product at Heart.

Product Research 319

Product Research User Testing Research Software Feedback Software 319

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

Research Software 105

Research Software Feedback Software Data Visualization User Testing 105

The Product Coalition

APRIL 28, 2023

We are living in exciting times — the area of the rise of AI tools. Product Management is a challenging and dynamic field that requires constant adaptation to new technological developments on the one hand and changing customer and market demands on the other hand. You probably heard about chatGPT and the daily changes in the field.

ChatGPT 97

ChatGPT Reporting Tools Feedback Software Research Software 97

Userpilot

JUNE 11, 2024

Looking for ways to improve your SaaS onboarding experience? We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool. We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

Userpilot

SEPTEMBER 25, 2023

In this article, we’ll go over some of the underlying principles driving SaaS design, and how these effectively address user pain points and elevate the overall customer experience. Both methodologies promote continuous improvement based on user feedback and evolving insights.

Feedback Software 104

Feedback Software Research Software Analytic Tools User Testing 104

Product Innovation Educators

OCTOBER 9, 2023

He spent the first half of his 25-year engineering career in the semiconductor industry as a chip designer and the latter half in software product development. Summary of some concepts discussed for product managers [2:33] What issues have you seen in your career in both hardware and software when selecting product features?

User Testing 301

User Testing Customer Experience Product Research Research Software 301

The Product Coalition

JUNE 14, 2023

Let’s seize the opportunity to leverage data to craft dynamic and interactive learning experiences. As students increasingly turn to platforms like YouTube to learn complex concepts, they face similar limitations in interactivity and personalized learning experiences. Data is the king. Everyone has their own way of learning.

Education 145

Education Feedback Software Research Software Data Visualization 145

UX Studio

SEPTEMBER 23, 2024

Imagine a future where lesson planning takes minutes, not hours—this is the promise of AI-driven educational tools. To understand how these tools work for teachers, we conducted an in-house project. During this project, we aimed to explore their attitudes toward AI and AI-driven tools.

Research Software 88

Research Software Feedback Software Education Data Visualization 88

Userpilot

JANUARY 8, 2024

This article shows you: 16 proven strategies for SaaS. Examples show how successful SaaS companies are using these strategies. Features to look out for in the right customer onboarding tool. Grammarly uses a demo document to show users how the tool works. Increase revenue growth. Increase revenue growth.

Feedback Software 104

Feedback Software Analytic Tools User Testing Customer Feedback 104

Alchemer Mobile

JUNE 15, 2024

For most people, that door opened in late 2022 when ChatGPT was released to the public. Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. It relies on manual setup and explicit knowledge about what’s in the data.

Artificial Inteligence 100

Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

Userpilot

JULY 30, 2024

But as a SaaS business, how can you design a UI that opens the door to increase product engagement ? UI design focuses on visual aspects, while UX design covers the overall product experience , both working together to create cohesive digital experiences. It’s about crafting the visual and interactive aspects of a digital product.

User Testing 105

User Testing Feedback Software Analytic Tools Research Software 105

Alchemer Mobile

JUNE 15, 2024

While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth. According to a 2024 report by Accenture, more than $10.3 Alchmer Pulse uses a blend of AI technologies, including GenAI, to unlock deep insights from the data.

Artificial Inteligence 100

Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Most existing tools don’t connect the core capabilities that businesses need to drive enterprise goals and meet CX objectives.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Product Talk

APRIL 3, 2024

. – Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. Our goal is to figure out if our solution ideas will work. But this type of customer interview doesn’t get us reliable feedback. The best way to evaluate your solutions is with assumption tests.

User Testing 238

User Testing Customer Experience Customer Feedback User Friction 238

The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas.

ChatGPT 78

ChatGPT Feedback Software User Testing Customer Experience 78

Userpilot

JUNE 30, 2023

Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy.

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

People-First Product Leadership

NOVEMBER 5, 2024

Picture this: A room full of product leaders huddled around market data like detectives at a crime scene, learning to spot the subtle clues that spell opportunity. Just as a master chef knows instinctively when a dish needs a pinch of salt, great product leaders cultivate an intuition that bridges data and action. The secret?

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

Userpilot

SEPTEMBER 15, 2023

How to conduct a preference test and collect feedback ? Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs. Preference testing helps teams design user-friendly and intuitive UIs, websites, and apps that satisfy user needs. What’s preference testing?

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

Userpilot

APRIL 28, 2023

Unless you’ve lived in a cave for the last year or so, you must have witnessed the shockwaves that AI is sending through the SaaS space. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. User onboarding is no exception. Shall we dive in?

Artificial Inteligence 97

Artificial Inteligence User Testing Feedback Software Customer Experience 97

Lenny Rachitsky

APRIL 9, 2024

Subscribe now P.S. Check out my PM recruiting service (helping you hire Sr. Taking gigabytes of data, analyzing it, and giving succinct and (increasingly) insightful answers. That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. Think about it—what is AI best at?

Data Visualization 136

Data Visualization Product Manager Product Management Research Software 136

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies.

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

UX Planet

JANUARY 22, 2024

It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination. Copy the prompt I wrote below into Google Docs or another note app. How to use The prompt? Here it is.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Artificial Inteligence 97