The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas.

ChatGPT 78

ChatGPT Feedback Software User Testing Customer Experience 78

Lenny Rachitsky

JUNE 24, 2025

Below is an “explain it to me like I’m 5” definition of the 20+ most common AI terms, drawn from my own understanding, a bunch of research, and feedback from my most AI-pilled friends. Some, which focus on language—like ChatGPT o3 , Claude Sonnet 4 , Gemini 2.5 but not really.

Artificial Inteligence 131

Artificial Inteligence Data Visualization ChatGPT Research Software 131

UX Planet

FEBRUARY 25, 2024

I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. ChatGPT Pro vs Gemini Advanced Now let’s test each of them with different prompts to showcase different scenarios and results. ChatGPT Pro Response Sure, I’ll create five simple and effective email templates for cold emailing.

ChatGPT 98

ChatGPT User Testing Customer Feedback Research Software 98

UX Planet

JUNE 30, 2025

Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback. These examples illustrate the global trend: AI is enabling higher engagement on digital platforms and scaling up customer support without sacrificing quality. At the same time, a J.D.

Data Visualization 73

Data Visualization Banking Reporting Tools Analytic Tools 73

UX Studio

SEPTEMBER 23, 2024

Imagine a future where lesson planning takes minutes, not hours—this is the promise of AI-driven educational tools. To understand how these tools work for teachers, we conducted an in-house project. During this project, we aimed to explore their attitudes toward AI and AI-driven tools. For recruitment, we used Respondent.io

Research Software 88

Research Software Feedback Software Education Data Visualization 88

Userpilot

JANUARY 8, 2024

This article shows you: 16 proven strategies for SaaS. Examples show how successful SaaS companies are using these strategies. Features to look out for in the right customer onboarding tool. Grammarly uses a demo document to show users how the tool works. Increase revenue growth. Increase revenue growth.

Feedback Software 104

Feedback Software Analytic Tools User Testing Customer Feedback 104

Userpilot

JUNE 11, 2024

Looking for ways to improve your SaaS onboarding experience? We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool. We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

Research Software 105

Research Software Feedback Software Data Visualization User Testing 105

UX Planet

JANUARY 22, 2024

The goal is to give you an advantage, not a final solution In many design projects, designers must finish the design quickly and deliver it to developers. Think of it as a tool for starting with a filled page instead of a blank page, so you can begin the design process with a draft that includes many ideas. How to use The prompt?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Artificial Inteligence 97

Gainsight

JULY 8, 2025

Feedback after the session revealed that three key concepts really struck a chord: building a personal AI assistant, guiding AI conversations intentionally, and reading AI outputs with an open and reflective mindset. While the name may sound playful, the functionality behind it is anything but trivial.

ChatGPT 40

ChatGPT Feedback Software Data Visualization Customer Feedback 40

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies.

User Testing 129

User Testing Feedback Software Framework Onboarding KPIs 129

Alchemer Mobile

JUNE 15, 2024

While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth. Alchmer Pulse uses a blend of AI technologies, including GenAI, to unlock deep insights from the data. Themes: Themes are used to categorize and analyze customer feedback.

Artificial Inteligence 100

Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. For example, AI-first mobile apps have a 42% median retention rate after the first month. Even worse, the median DAU/MAU ratio for AI-first mobile apps is 14%. Who uses Alchemer Pulse?

User Testing 100

User Testing Customer Feedback Feedback Software Customer Experience 100

The Product Coalition

SEPTEMBER 7, 2023

When I returned to it later, I started with good old mental gymnastics rather than turning to Google, Bing, CHATGPT, or some other magical AI tool. They break because they don’t fit in the company’s ways of working, the department’s process, the person’s day, the flow of life, you name it. Create feedback loops.

User Testing 143

User Testing Development Product Research Feedback Software 143

UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. No one to talk design with Not having like-minded people around you is one of the main downsides of being a lone design generalist — and it’s right there in the name. No one wants to look like a blowhard.

User Testing 65

User Testing Data Visualization Customer Experience Research Software 65

Lenny Rachitsky

MARCH 4, 2025

Here’s what the team looks like today: Newsletter: I do all of my own writing and editing (10 to 30 hours per post), but I’ve also got an amazing editor (who gives me content and structure feedback), copy editor (who edits for grammar, typos, and clarity), and designer. So I kept going. Guest posts. So work unfairly.

Reporting Tools 65

Reporting Tools Feedback Software Product Research Engineering 65

Lenny Rachitsky

MARCH 5, 2024

One name kept coming up: Leo Bosuener. A few startups that have shared their metrics publicly include Twinr , a no-code mobile app builder that won Product of the Day. Wide-appeal B2C launches such as newsletters or productivity tools can result in upward of 3,000 signups. For many, it proves to be a big waste of time.

Startups 124

Startups Feedback Software Onboarding KPIs Customer Experience 124

Gainsight

FEBRUARY 8, 2023

By Jake Ellis, Principal Product Evangelist, Gainsight From Alexa to ChatGPT, artificial intelligence (AI) has recently become a household name. But this requires the right technology. Let’s take a look under the hood at the AI powering Gainsight’s platform. That’s where artificial intelligence enters the chat.

Data Visualization 52

Data Visualization Customer Feedback Artificial Inteligence Analytic Tools 52

Gainsight

OCTOBER 10, 2023

AI in Digital Customer Education Like most technology, the ways customer education teams can use AI are constantly growing. That said, the current use cases primarily revolve around a handful of core functions: chat-based support, measurement, and content. Which formats do your customers prefer?

Education 52

Education User Testing Reporting Tools User Friction 52

UX Studio

SEPTEMBER 20, 2023

Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding. As designers and researchers, how can we create space and solutions that promote calmness and focus? I don’t mean a separate app, but in the thing you work on today.

Research Software 76

Research Software Feedback Software User Testing Product Research 76

Gainsight

MARCH 12, 2024

Use AI Wisely The rise of AI tools is rightfully catching the attention of Customer Education teams , but they’re also leading them down a dangerous path—and for one simple reason: AI doesn’t know your customers, and it never will. Then, Lila and her team review that feedback and iterate courses accordingly.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

UX Studio

MAY 23, 2024

A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. In this blog post, we’ll provide an overview of the latest trends, challenges, and most popular AI tools in education. And when I say student, that encompasses the learners in formal education and school systems.

Education 48

Education Research Software Reporting Tools Feedback Software 48

People-First Product Leadership

FEBRUARY 12, 2024

Providing and receiving feedback is ideally a continual activity, best done with context as close to the moment as possible. Some HR tools and organizations are pivoting in this direction, encouraging individuals to provide comments throughout the year. I find such an attitude ironic as technology is always changing.

Artificial Inteligence 52

Artificial Inteligence Product Manager Product Management User Testing 52

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. ChatGPT’s big debut. You said GPT: what’s that stand for?

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

UX Studio

JUNE 25, 2023

Staying ahead by learning from time to time can help you advance in your career, innovate, create groundbreaking solutions, and stay relevant. However, this can come with many challenges, such as keeping up with changing technologies, collaborating within teams, and meeting quality standards or all of them at the same time.

Feedback Software 52

Feedback Software ChatGPT User Testing Customer Experience 52

The Product Cafe

JULY 26, 2023

Or his spaceship venture SpaceX, and his uniquely named child, X Æ A-12 Musk? And let's not forget xAI, Musk's answer to ChatGPT. Some subsidiary addons: Preview release notes for all platforms before sending them on Slack, email, customer portal, etc Minor UI-UX tweaks for the feedback dashboard.

Data Visualization 52

Data Visualization ChatGPT Analytic Tools Feedback Software 52

Lenny Rachitsky

JANUARY 21, 2025

Subscribe now For more: Lennybot | Podcast | Swag | Hire your next product leader | My favorite courses I’ve always been fascinated by what tools people choose to use in their work. ” we asked people what tools they most love, what tools frustrate them, and what they’d change if they could. 5% use Bolt.

Data Visualization 141

Data Visualization Analytic Tools Research Software Reporting Tools 141

Lenny Rachitsky

OCTOBER 29, 2024

But most of the time when I try using ChatGPT/Claude/Gemini, I get very meh results. Say you’re asking ChatGPT to write an announcement for a new feature. One quick trick: ChatGPT is capable of emulating any famous style or format—you just need to specify that in your prompt so it knows what you’re looking for.

User Testing 127

User Testing Engineering ChatGPT Research Software 127

Userpilot

JANUARY 2, 2025

What makes a customer feedback survey great? In this article, Ill share examples of 9 excellent surveys from successful SaaS companies, highlight the qualities of successful surveys, and how to design a good survey. I also answer some FAQs about SaaS surveys. I also answer some FAQs about SaaS surveys.

User Testing 102

User Testing Product Research Data Visualization Customer Feedback 102

Lenny Rachitsky

APRIL 29, 2025

What tools? After interviewing founders of AI agent platforms, running numerous usability sessions with PMs building their first agents, and gathering insights from a hands-on workshop for over 5,000 product managers, I’ve compiled their collective wisdom. Instead of debating names, it’s more useful to identify behaviors.

Research Software 67

Research Software Feedback Software Reporting Tools Data Visualization 67