UX Planet

APRIL 19, 2025

How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon.

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Generative AI Research Software Data Visualization Analytic Tools 95

Product Innovation Educators

JULY 22, 2024

Get to Know Your User (30 minutes) First things first – who are you solving for? This step is all about understanding who your user is. Example: Imagine you’re designing a new dashboard for a fintech app. Dig into the Problem (30 minutes) Now that you know your user, it’s time to get to the heart of the issue.

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User Testing Data Visualization Research Software Feedback Software 301

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. However, getting from technological breakthrough to useful applications is far from straightforward. However, getting from technological breakthrough to useful applications is far from straightforward. Great stuff!”

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Userpilot

SEPTEMBER 25, 2023

In this article, we’ll go over some of the underlying principles driving SaaS design, and how these effectively address user pain points and elevate the overall customer experience. Both methodologies promote continuous improvement based on user feedback and evolving insights.

Feedback Software 104

Feedback Software Research Software Analytic Tools User Testing 104

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

AUGUST 27, 2024

TL;DR Gather customer feedback : Actively collecting and acting on customer feedback enhances user experience, builds loyalty, and helps guide product development. You can take advantage of these trends with Userpilot’s features on in-app surveys, personalization, and resource centers. How to leverage this insight?

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User Testing Analytic Tools Feedback Software Research Software 104

The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas.

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ChatGPT Feedback Software User Testing Customer Experience 78

Userpilot

JANUARY 8, 2024

This article shows you: 16 proven strategies for SaaS. Examples show how successful SaaS companies are using these strategies. Features to look out for in the right customer onboarding tool. TL;DR Customer onboarding is the process of guiding new users to understand, adopt, and make the most of your product.

Feedback Software 104

Feedback Software Analytic Tools User Testing Customer Feedback 104

Userpilot

JUNE 11, 2024

Looking for ways to improve your SaaS onboarding experience? We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool. You can utilize walkthroughs for in-app guidance on both web apps and mobile apps. Key takeaways for you.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

UX Planet

FEBRUARY 25, 2024

I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. ChatGPT Pro vs Gemini Advanced Now let’s test each of them with different prompts to showcase different scenarios and results. ChatGPT Pro Response Sure, I’ll create five simple and effective email templates for cold emailing.

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ChatGPT User Testing Customer Feedback Research Software 98

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

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Research Software Feedback Software Data Visualization User Testing 105

Userpilot

JULY 30, 2024

User interface design is not just about drawing buttons and icons—it’s about designing the way users can interact with your product. But as a SaaS business, how can you design a UI that opens the door to increase product engagement ? Tools : UI designers use tools like Sketch, Figma, and Adobe XD to create UIs.

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User Testing Feedback Software Analytic Tools Research Software 105

Lenny Rachitsky

APRIL 9, 2024

That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. It is our job to create computing technology such that nobody has to program. I’ve also included tools that can help with these jobs today that you may want to check out. Tools to explore: ChatGPT , Claude , Gemini , Perplexity 3.

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Data Visualization Product Manager Product Management Research Software 136

Userpilot

SEPTEMBER 15, 2023

How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. A/B testing , on the other hand, requires a working product and quantitatively measures actual user behavior. What’s preference testing?

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User Testing Product Research Data Visualization Feedback Software 102

Userpilot

APRIL 28, 2023

Unless you’ve lived in a cave for the last year or so, you must have witnessed the shockwaves that AI is sending through the SaaS space. User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. What is AI user onboarding? Shall we dive in? Book the demo!

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Artificial Inteligence User Testing Feedback Software Customer Experience 97

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies.

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User Testing Feedback Software Framework Onboarding KPIs 134

Usersnap

MARCH 22, 2023

Introduction: Why AI can be a game changer in analyzing your users’ feedback In today’s digital era, or let’s call it the AI era, all areas of our life will be impacted by the new developments and opportunities that artificial intelligence is offering. But let’s focus on customer feedback first.

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Customer Feedback User Testing Feedback Software Artificial Inteligence 52

UX Planet

FEBRUARY 29, 2024

As you can imagine, we had an established design culture and stack of UX tools and practices we used on a daily basis. introducing new practices to the team of developers, understanding user needs for the technically-heavy product, ideating alone and with my team, establishing design culture and getting others become familiar with it.

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UX Planet

MARCH 2, 2024

With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

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Product Research Research Software User Testing Analytic Tools 93

UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. In this article, we will examine the complexities of prompting and how AI writing tools can simplify the process.

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Research Software Feedback Software Data Visualization User Testing 50

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Having a well-thought-out product management process can help you build a high-impact product roadmap, smartly collect customer feedback, know which initiatives or requests to prioritize, get executive buy-ins, etc. Conduct user testing and gather feedback.

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Feedback Software User Testing Research Software Analytic Tools 52

The Product Cafe

JUNE 18, 2024

It's become a hot topic in our discussions as well, from our newsletters to our blogs, not to mention its starring role in our product management platform. Here’s where AI steps in, not as a replacement but as a tool that automates the mundane, freeing you up for the high-stakes, high-reward aspects of your job.

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UX Studio

MAY 23, 2024

A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. In this blog post, we’ll provide an overview of the latest trends, challenges, and most popular AI tools in education. And when I say student, that encompasses the learners in formal education and school systems.

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Education Research Software Reporting Tools Feedback Software 48

UX Studio

SEPTEMBER 20, 2023

Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding. We U X people like to think we are designing a specific experience or flow. I don’t mean a separate app, but in the thing you work on today.

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Research Software Feedback Software User Testing Product Research 76

Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. For example, the authors of the paper “ ChatGPT is fun, but it is not funny ” used only basic prompts like “Tell me a joke, please! ” and were testing GPT-3, not GPT-4.

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Reporting Tools Product Research Research Software Feedback Software 109

Userpilot

MARCH 7, 2024

How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested. What is user engagement?

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. Collect user feedback and see how well your product was received.

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Product launches User Testing Product Research Feedback Software 98

UX Studio

JULY 15, 2024

As a design agency, we must keep usability heuristics aligned with emerging technologies like AI. This way, we can apply professional, up-to-date evaluation practices for clients developing AI products and experiences. Iterating heuristics, that is, the pragmatic mental shortcuts of our users, ensures we master industry best practices.

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UX Studio

JUNE 25, 2023

Staying ahead by learning from time to time can help you advance in your career, innovate, create groundbreaking solutions, and stay relevant. However, this can come with many challenges, such as keeping up with changing technologies, collaborating within teams, and meeting quality standards or all of them at the same time.

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Feedback Software ChatGPT User Testing Customer Experience 52

Usersnap

JANUARY 8, 2024

Learn how to use Usersnap for getting product feedback Jump into the example section immediately ? Testing & Feedback 5. Image taken from Shape Up: Stop Running in Circles and Ship Work that Matters by Ryan Singer A core component of iterative development is the continuous cycle of feedback and improvement of new features.

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Feedback Software Weak Development Team User Testing Development 59

UX Planet

OCTOBER 22, 2024

Artificial Intelligence is no longer a distant dream or an add-on feature; it’s becoming a crucial part of our daily tools. The focus now is on integrating AI directly into app design, and I firmly believe this approach will fundamentally change how users interact with technology.

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Feedback Software Research Software Customer Experience User Experience 105

Lenny Rachitsky

JANUARY 21, 2025

Subscribe now For more: Lennybot | Podcast | Swag | Hire your next product leader | My favorite courses I’ve always been fascinated by what tools people choose to use in their work. ” we asked people what tools they most love, what tools frustrate them, and what they’d change if they could. 5% use Bolt.

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Userpilot

JANUARY 2, 2025

What makes a customer feedback survey great? In this article, Ill share examples of 9 excellent surveys from successful SaaS companies, highlight the qualities of successful surveys, and how to design a good survey. I also answer some FAQs about SaaS surveys. I also answer some FAQs about SaaS surveys.

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User Testing Product Research Data Visualization Customer Feedback 102

UX Planet

FEBRUARY 24, 2025

We all know AI is a powerful tool; theres no denying it. Just look at how chatbots, recommendation engines, and automated assistants have been embedded in and shaped experiences. Behind these marvellous AI-powered tools is a crucial design component often overlooked. Content design in AI innovation AI isnt just a tool.

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