Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

APRIL 24, 2024

This includes the SaaS industry too. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. In this article, we explain: Why investing in AI in SaaS is a must. What AI tools you can use. Let’s get to it!

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

UX Studio

SEPTEMBER 23, 2024

Imagine a future where lesson planning takes minutes, not hours—this is the promise of AI-driven educational tools. To understand how these tools work for teachers, we conducted an in-house project. During this project, we aimed to explore their attitudes toward AI and AI-driven tools. For recruitment, we used Respondent.io

Research Software 88

Research Software Feedback Software Education Data Visualization 88

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Most existing tools don’t connect the core capabilities that businesses need to drive enterprise goals and meet CX objectives.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Userpilot

JULY 30, 2024

User interface design is not just about drawing buttons and icons—it’s about designing the way users can interact with your product. But as a SaaS business, how can you design a UI that opens the door to increase product engagement ? What is a user interface design? Output : UI design produces visual components.

User Testing 105

User Testing Feedback Software Analytic Tools Research Software 105

Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. As Sequoia Capital points out, Gen AI is having a value problem. For example, AI-first mobile apps have a 42% median retention rate after the first month. Who uses Alchemer Pulse?

User Testing 100

User Testing Customer Feedback Feedback Software Customer Experience 100

UX Planet

JANUARY 22, 2024

The goal is to give you an advantage, not a final solution In many design projects, designers must finish the design quickly and deliver it to developers. Think of it as a tool for starting with a filled page instead of a blank page, so you can begin the design process with a draft that includes many ideas. How to use The prompt?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Artificial Inteligence 97

Userpilot

APRIL 28, 2023

Unless you’ve lived in a cave for the last year or so, you must have witnessed the shockwaves that AI is sending through the SaaS space. User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. What is AI user onboarding? Shall we dive in? Book the demo!

Artificial Inteligence 97

Artificial Inteligence User Testing Feedback Software Customer Experience 97

Userpilot

AUGUST 15, 2023

A product launch plan provides structure to your launch, enabling you to prioritize resources, prepare for every possibility, and reach potential customers. Your launch plan should contain the following: Detailed market research and competitive analysis that examines the current market state and identifies the needs of your target user.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Lenny Rachitsky

APRIL 9, 2024

That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. It is our job to create computing technology such that nobody has to program. I’ve also included tools that can help with these jobs today that you may want to check out. Think about it—what is AI best at?

Data Visualization 136

Data Visualization Product Manager Product Management Research Software 136

UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. As a designer, you can either specialize in a specific area, like design systems or UX research, gradually growing in seniority and eventually becoming a valued expert or consultant.

User Testing 66

User Testing Data Visualization Customer Experience Research Software 66

Lenny Rachitsky

FEBRUARY 20, 2024

It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. Then I’ll share 20 examples of how people are using GPTs today to make their workplaces more productive.

Data Visualization 139

Data Visualization Reporting Tools User Testing Customer Experience 139

Lenny Rachitsky

MARCH 5, 2024

A few startups that have shared their metrics publicly include Twinr , a no-code mobile app builder that won Product of the Day. Wide-appeal B2C launches such as newsletters or productivity tools can result in upward of 3,000 signups. Remember to focus on connecting with users within your ideal customer profile (ICP).

Startups 131

Startups Feedback Software Onboarding KPIs Customer Experience 131

Gainsight

OCTOBER 10, 2023

These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. your goals should really come from your customers and team. What hasn’t?

Education 52

Education User Testing Reporting Tools User Friction 52

The Product Cafe

JUNE 18, 2024

It's become a hot topic in our discussions as well, from our newsletters to our blogs, not to mention its starring role in our product management platform. Here’s where AI steps in, not as a replacement but as a tool that automates the mundane, freeing you up for the high-stakes, high-reward aspects of your job.

User Testing 59

User Testing Data Visualization Product Research Product Manager 59

Gainsight

OCTOBER 17, 2023

Customer Success professionals are under more pressure than ever. Secure more renewals and customer expansion opportunities. Here’s the thing: The economic headwinds and premium on efficiency mean company leadership is asking Customer Success Managers (CSMs) and other customer-facing teams to do more with less.

Feedback Software 52

Feedback Software User Friction Education Customer Experience 52

Userpilot

MARCH 7, 2024

We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested. The user engagement rate is the percentage of users who use the product in a given period.

Analytic Tools 105

Analytic Tools Onboarding KPIs Data Visualization Feedback Software 105

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. Collect user feedback and see how well your product was received.

Product launches 98

Product launches User Testing Product Research Feedback Software 98

Lenny Rachitsky

AUGUST 13, 2024

Opportunities, exclusive templates, course discounts and tools that will transform your career. Staying informed on AI developments ▶ Sources for AI news: Marily recommends following experts on Twitter and subscribing to any tech-focused newsletters, like the MIT Technology Review. “AI is enhancing us, not stealing from us.”

Research Software 52

Research Software Feedback Software User Testing Technical Review 52

Lenny Rachitsky

OCTOBER 29, 2024

But most of the time when I try using ChatGPT/Claude/Gemini, I get very meh results. Say you’re asking ChatGPT to write an announcement for a new feature. You want to make sure the phrasing is attention-grabbing and factual but that the message is also authentic to your product and customer base.

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Userpilot

JANUARY 2, 2025

What makes a customer feedback survey great? In this article, Ill share examples of 9 excellent surveys from successful SaaS companies, highlight the qualities of successful surveys, and how to design a good survey. I also answer some FAQs about SaaS surveys. How to design surveys for maximum engagement?

User Testing 102

User Testing Product Research Data Visualization Customer Feedback 102