Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Intercom on Product: How ChatGPT changed everything.

Reporting Tools

Alchemer Mobile

JUNE 15, 2024

For most people, that door opened in late 2022 when ChatGPT was released to the public. As rules-based systems evolved, they became more sophisticated and could understand relationships between words and phrases to determine sentiment. Words and phrases are assigned positive and negative sentiments.

Artificial Inteligence

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

Reporting Tools

Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. Alchemer Pulse leverages AI and natural language processing (NLP) to reshape customer feedback from surveys, reviews, support tickets, social media, chatbots, and custom data into actionable insights.

User Testing

UX Planet

DECEMBER 26, 2023

List of AI Tools being reviewed: Adobe Sensei UX Pilot FigJam AI Dovetail AI User Testing AI Insights MidJourney Dice Khroma Fontjoy Ulzard Validator AI AutoDraw Topaz Labs Let’s Enhance Vance AI Remove BG Hotpot AI Designs AI DALL-E2 1. Currently, in its open beta phase, it is accessible to users on any team or plan.

Research Software

Lenny Rachitsky

DECEMBER 12, 2023

with over 3,000 5-star reviews), and the YouTube channel is about to hit 50,000 subscribers. The newsletter nearly doubled (approaching 600,000 subscribers!), the podcast went from essentially nothing to a top 10 technology podcast in the U.S.

User Testing

Userpilot

FEBRUARY 21, 2024

In SaaS, where user experience and service personalization are essential, data analytics helps identify user engagement patterns and enables businesses to make informed decisions about product improvements and market positioning. Product analysis with Userpilot. That said, this trend is the backbone for scalable, flexible data analytics.

Data Visualization

UX Studio

MARCH 1, 2024

The tool let us edit the output easily , but this situation highlighted the need to carefully review automatically generated insights. They also tend to say positive things about the product and features. – Chat functionality was a nice-to-have, but it was limited and gave repetitive answers. +1

Data Visualization

UX Planet

MARCH 2, 2024

Designed for Deterministic Systems: A deterministic system performs set tasks predictably, while a probabilistic system dynamically responds to inputs with uncertain outcomes. The Double Diamond primarily caters to deterministic systems, struggling to accommodate the probabilistic, iterative nature of AI development.

Product Research

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these posts, and every post. By front-loading +Psych screens (e.g.

User Testing

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   The hope is for positive press coverage but few serious end users.   How do you spot mistakes, and how do you improve the system?  How

Data Visualization

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

Data Visualization

Tyner Blain

OCTOBER 23, 2023

Doing this, however, cascades into multiple positive consequences. ChatGPT estimates between 100,000 and 300,000 fish which met the rules of the competition could be in the lake. If a patient is floating the cost of weekly rehab sessions, the size of outstanding payments due could really become significant. I still have no idea.

Systems Review

Gainsight

MARCH 12, 2024

For example, you can ask ChatGPT—or other tools—to create: A course outline A video script Questions for a quiz Creative course names or a description An email or social post to promote your courses to customers AI is your friend, not your replacement. .” Then, Lila and her team review that feedback and iterate courses accordingly.

Customer Feedback

UX Studio

MAY 23, 2024

DALL-E 3 A rushed shift toward digital education The pandemic has turned the usually well-ordered systems of education upside-down. And when I say student, that encompasses the learners in formal education and school systems. Many institutions were forced to go virtual practically overnight. Enhancement or transformation?

Education

Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. Whenever you see the headline of an article or scientific paper that says “ChatGPT can’t do x,” it’s usually because they didn’t use the latest model and didn’t make use of prompt engineering.

Reporting Tools

UX Studio

JULY 15, 2024

In this article, we will take a look at Nielsen’s 10 usability heuristics and give you a short review of the principles examined on the 5 most used AI platforms: ChatGPT , Microsoft Copilot , Runway , DALL-E 2 , and Gemini. ChatGPT provides clear indicators when it’s searching and when it has completed a response.

ChatGPT

People-First Product Leadership

JULY 17, 2023

For existing employees, when conducting performance reviews, consider if they listen with patience and go into situations seeking to understand or is their style to belittle, intimidate or control. Product teams experimenting with ChatGPT to challenge their thinking and cause them to expand their view. There are two sides.

Technical Review

Business of Software Conference

OCTOBER 11, 2023

It is important to have a kind of a trusted advisor How would you position yourself best to make an acquisition most valuable? What would make it easiest to integrate the process into their business Every segment is different — every acquiring company is different as to what they are looking for.

Research Software

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. Voice systems can simulate a real conversation and easily adapt to our responses. We are already aware of these issues.

Research Software

UX Planet

JANUARY 2, 2025

Chat GPT is a well-executed version of a technology that Google started in 2017. link] How did ChatGPT add an extra sparkleattheendof2022? For a moment, Ill dedicate this section to OpenAIs ChatGPT since it popularised the idea of Generative AI chatbots and has become a generic brand name for AI tomany.

Artificial Inteligence

UX Planet

APRIL 8, 2025

I think about the team of data scientists working on the algorithms that keep my 6 year old daughter returning to her favorite mobile game, preventing the churn, increasing the retention, the ad views and ARPU, and I wonder what chance they have with the system weve built for them to grow upin? When I was 15, I wanted to be anauthor.

Analytic Tools

BrainMates

JUNE 4, 2025

Market-defining shifts rarely show up in sprint reviews. in 2005, which while originally pitched as creating to create an operating system for digital cameras was, by then, focused on making an open-source OS for phones. Review sources and ensure source transparency AI often generates insights without clear citations.

Data Visualization