UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. As a designer, you can either specialize in a specific area, like design systems or UX research, gradually growing in seniority and eventually becoming a valued expert or consultant. A good question.

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Intercom, Inc.

DECEMBER 28, 2022

For instance, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises. Intercom on Product: How ChatGPT changed everything.

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Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

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Reporting Tools Software Review Weak Development Team Technical Review 105

Alchemer Mobile

JUNE 15, 2024

Alchemer Pulse is a closed system to ensure customers glean accurate and consistent insight from their customer feedback data. Large language model (LLM) services such as OpenAI’s ChatGPT and Google’s Bard rely on algorithms that process natural language inputs and deliver human-like responses to queries.

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Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Userpilot

FEBRUARY 21, 2024

Generative AI : Generates diverse media types, assisting in strategy creation, predictive modeling and product development, impacting content marketing and customer service. Not only that, it offers better accessibility and safer data storage due to its centralized nature, making it a cost-efficient and flexible solution for most companies.

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Lenny Rachitsky

DECEMBER 12, 2023

with over 3,000 5-star reviews), and the YouTube channel is about to hit 50,000 subscribers. The newsletter nearly doubled (approaching 600,000 subscribers!), the podcast went from essentially nothing to a top 10 technology podcast in the U.S. 🎖️ The Best of Lenny’s Newsletter 1.

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Mixpanel

APRIL 12, 2024

Let’s talk about those generative AI systems of today—things like Chat-GPT, Google Gemini, or Midjourney. When Chat-GPT was released, many of us had been aware of GPT-3 and played with that. That’s why their behavior can change in unpredictable ways as you get deeper into a conversation.

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Alchemer Mobile

JUNE 15, 2024

For most people, that door opened in late 2022 when ChatGPT was released to the public. Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. Insights may be incorrect due to a lack of context or domain knowledge.

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Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

Lenny Rachitsky

SEPTEMBER 3, 2024

He is now a full-time growth advisor and angel investor who helps consumer subscription companies build their growth models, develop their growth strategies, hire and scale their growth teams, and achieve their full potential. Products like ChatGPT, Hulu, ESPN+, Disney+, and Pandora that are subsidiaries of larger companies are excluded.

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Lenny Rachitsky

JUNE 23, 2024

Before Faire, Ami spent over 15 years at Meta, including as VP of Product and Design for WhatsApp (2B+ users), VP of Product for Facebook’s ads system (now $130B of annual revenue), and director at Instagram. Without strong execution, even the best strategies can’t succeed.

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Feedback Software Product Research User Testing Technical Review 62

Tyner Blain

OCTOBER 23, 2023

Using Problem Statements to Make Choices I talk about using problem statements to “shape” a product strategy. Using problem statements is an operational approach to shaping and expressing a product strategy which makes it actionable. I want to take a step back and explain. I still have no idea. No one likes to be wrong.

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Systems Review Weak Development Team Product Research Customer Experience 59

Department of Product

NOVEMBER 2, 2023

OKRs are a tremendous improvement on traditional output-driven project planning, but they weren’t designed as a substitute for strategy. (UX UX Collective) Strategy – The essential components of powerful product positioning Former Huawei and IBM exec April Dunford is a positioning expert and author of “Obviously Awesome”.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Gainsight

OCTOBER 10, 2023

For example, if they fail a quiz more than 3 times, the AI-powered learning management system (LMS) can send them helpful content. You’ll want to review all the generated content to edit and refine it to perfection. Ask your customers to review the academy, take a survey or hop on a call for a short interview.

Education 52

Education User Testing Reporting Tools User Friction 52

Gainsight

MARCH 12, 2024

We have the paddle (in fact, we have three paddles) built upon the insights shared by industry experts Lila Meyer , Director of Global Education Services at Gainsight, and Joel Eaton, Head of Product eLearning at Hornbill, during our New Year, New Strategies Boot Camp Series. Here’s a sneak peek of what Joel said.)

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People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. You might see your thoughts shifting more strategy and less about tasks! I find such an attitude ironic as technology is always changing.

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Artificial Inteligence Product Management Product Manager User Testing 52

UX Studio

MAY 23, 2024

DALL-E 3 A rushed shift toward digital education The pandemic has turned the usually well-ordered systems of education upside-down. And when I say student, that encompasses the learners in formal education and school systems. Many institutions were forced to go virtual practically overnight. Enhancement or transformation?

Education 48

Education Research Software Reporting Tools Feedback Software 48

Lenny Rachitsky

AUGUST 12, 2024

What PLG is and why it’s so popular ▶️ PLG is popular due to the shift from sales-driven B2B business models to user-focused, try-before-you-buy tactics: Consumers have become accustomed to testing products before committing, which has led to increased demand for similar experiences in the B2B space.

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Analytic Tools Reporting Tools Data Visualization User Testing 52

Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. Whenever you see the headline of an article or scientific paper that says “ChatGPT can’t do x,” it’s usually because they didn’t use the latest model and didn’t make use of prompt engineering.

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UX Studio

JULY 15, 2024

In this article, we will take a look at Nielsen’s 10 usability heuristics and give you a short review of the principles examined on the 5 most used AI platforms: ChatGPT , Microsoft Copilot , Runway , DALL-E 2 , and Gemini. ChatGPT provides clear indicators when it’s searching and when it has completed a response.

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ChatGPT Feedback Software Research Software Data Visualization 75

Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. Caveat: a few days later, OpenAI released GPT-4, with premium prices.)

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Artificial Inteligence Reporting Tools Research Software ChatGPT 98

People-First Product Leadership

JULY 17, 2023

For existing employees, when conducting performance reviews, consider if they listen with patience and go into situations seeking to understand or is their style to belittle, intimidate or control. I wrote about product strategy in a prior newsletter.] If the later, provide context and explain the impact their behavior has on others.

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Business of Software Conference

OCTOBER 11, 2023

Special thanks to SafraSofTech and Atomic Abject for opening business here 12 years ago, started InnovateRaleigh Catalyst for innovation and entrepreneurship Didn’t know that there was an entrepreneur community until first innovators’ summit Lots of people showed up!

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Modus Create

MAY 23, 2025

Why your AI strategy is stalling And how to fix it By Patrick Sheridan Posted in AI Transformation , Modernization Published on: May 23, 2025 Last update: May 23, 2025 Youve run a few AI pilots. Maybe your team played around with ChatGPT Pro or built a quick internal chatbot. Use cases need to map to strategy.

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Weak Development Team Reporting Tools Research Software Feedback Software 40

Lenny Rachitsky

APRIL 29, 2025

Think of the term “agent” as a spectrum, where AI systems become “agentic” the more of the following behaviors they exhibit: Acts proactively , as opposed to waiting to be prompted. AI systems are still very early, and each category approaches the opportunity from a different starting point.

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BrainMates

JUNE 4, 2025

While the development of product strategies built on Strategic Foresight may have once been a nice-to-have value add, it is now increasingly essential. Market-defining shifts rarely show up in sprint reviews. It sharpens their ability to anticipate disruption, adapt strategy, and respond with clarity instead of reactivity.

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The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. Voice systems can simulate a real conversation and easily adapt to our responses. We are already aware of these issues.

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