Mixpanel

APRIL 12, 2024

Let’s talk about those generative AI systems of today—things like Chat-GPT, Google Gemini, or Midjourney. When Chat-GPT was released, many of us had been aware of GPT-3 and played with that. That’s why their behavior can change in unpredictable ways as you get deeper into a conversation.

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Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. ChatGPT suffers from “hallucinations” – confidently providing incorrect information. ” Andrew Dell, Chatbot Developer and Technical Specialist at Super Dispatch Will ChatGPT be able to answer all customer queries? Great stuff!”

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Product Innovation Educators

FEBRUARY 19, 2024

Last, you can use ChatGPT or Bard and write prompts to learn more about your customers’ needs. We are not going to our customers for them to build a solution for us, but it can be helpful to understand what people wish were available and why it’s not available. Take detailed notes and translate them into needs.

Research Software 105

Research Software Systems Review User Friction Product Research 105

Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. Right now, ChatGPT performs best on problems where it’s easy to validate the answer or creative contexts where there’s no such thing as a correct answer. ChatGPT’s big debut. Can ChatGPT be creative?

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Lenny Rachitsky

FEBRUARY 8, 2024

To get better answers from ChatGPT, be specific and give more context to your questions. This not only improves immediate results but also helps in developing smarter AI systems over time. GPTs unlock the potential for an “agent future,” where we assign complex tasks to AI tools.

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Lenny Rachitsky

APRIL 9, 2024

.’ ” Another example—when Sam Altman, CEO of OpenAI, was asked four years ago how OpenAI would make money, here was his answer: “We have made a soft promise to investors that once we’ve built this generally intelligent system, we will ask it to figure out a way to generate an investment return.”

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Data Visualization ChatGPT Research Software Product Management 115

The Product Coalition

JUNE 18, 2023

The Test This new law applies to anyone who places an AI system in the EU. The law’s priority is to ensure AI systems are safe, transparent, traceable, non-discriminatory, and environmentally friendly. The people should oversee the AI systems rather than automation to prevent harmful outcomes.

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Research Software Artificial Inteligence Systems Review User Testing 111

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. Here are some of the key takeaways: The ability of ChatGPT models to process natural language in multi-sentence conversations continues to improve and unlock new possibilities.

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Generative AI Customer Experience ChatGPT Artificial Inteligence 129

UX Planet

APRIL 17, 2024

Tools such as ChatGPT, Gallie, and others enrich the design process, enabling us to craft more meaningful and personalised designs and user experiences. Collaboration and creativity I believe that successful AI-driven design projects rely on effective collaboration between human designers and AI systems.

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UX Planet

FEBRUARY 29, 2024

Here are some ways I leverage AI as a solo in my day-to-day work: Obviously, ChatGPT still remains an invaluable personal assistant for a creative, whenever you need to create a copy, or ideate on a user interview script. Challenges arose in deciding on structure of my baby design system.

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The Product Coalition

JULY 5, 2023

To be fair, I tried to overcome my strong bias on this topic by asking a knowledgeable authority (ChatGPT) for counterarguments: Customization: A built system allows greater customization to specific business needs. Some of these could be expeditiously handled using an off-the-shelf system, while others might require a custom approach.

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Reporting Tools ChatGPT User Testing Differentiation 97

Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. Caveat: a few days later, OpenAI released GPT-4, with premium prices.)

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Intercom, Inc.

DECEMBER 28, 2022

For instance, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises. Intercom on Product: How ChatGPT changed everything.

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UX Planet

FEBRUARY 19, 2024

Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Apart from these chatbots, many people and companies release customized products for specific tasks based on the generative AI models of these chats. Start here to design better.

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The Product Coalition

JUNE 14, 2023

An AI-enabled learning system can detect this struggle, identify areas of weakness, provide customized learning materials, or adapt the teaching approach to one that is more suited to the student’s learning style. The AI system can monitor the student’s learning and pace the content according to the student’s progress.

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Education Feedback Software Research Software Data Visualization 107

Lenny Rachitsky

MARCH 17, 2024

Where to find Noam Lovinsky: • X: [link] • LinkedIn: [link] Where to find Lenny: • Newsletter: [link] • X: [link] • LinkedIn: [link] In this episode, we cover: ( 00:00 ) Noam’s background ( 04:18 ) Noam’s lack of online presence ( 08:06 ) Lessons from YouTube: advocating for what’s best for yourself and (..)

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Research Software ChatGPT User Testing Product Management 94

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

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Crafty CTO

FEBRUARY 19, 2023

” A few excerpts from their rebuttal: These self-unfulfilling prophecies failed to see that, once warned, society could galvanize itself into action … Social and technological systems do not develop independently; the two evolve together in complex feedback loops, wherein each drives, restrains and accelerates change in the other.

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UX Planet

MARCH 17, 2024

In a couple of years, people will get used to video generation just like they got used to ChatGPTs. Video creation: the system automatically combines the selected visual elements with audio, transitions, effects, and text overlays to create a cohesive and engaging presentation that aligns with your intent.

Data Visualization 72

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Crafty CTO

APRIL 23, 2024

Better Idea: AWS Systems Manager Session Manager Our development partner suggested a better solution, AWS Systems Manager Session Manager , which enables tunneled sessions into the AWS environment and leverages AWS IAM to manage access. In other words, a whole new set of systems just to get secure, compliant SSH.

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Department of Product

OCTOBER 12, 2023

Space OS, from Berlin-based startup Deta, thinks there’s a better way to run your desktop’s operating system. It imagines operating systems as an infinite canvas on which you can take notes, watch movies or run full apps just by drawing on the screen. ChatGPT hit revenues of $4.58 million app downloads. million.

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Analytic Tools Research Software Reporting Tools Data Visualization 52

Usersnap

MARCH 22, 2023

That will change with the power of intelligent services like ChatGPT (powered by OpenAI). ChatGPT prompt for analyzing feedback items AI can revolutionize customer feedback analysis by automating many of these tasks. Have you ever had a product that got tens of thousands of feedback items from users?

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Gainsight

OCTOBER 10, 2023

For example, if they fail a quiz more than 3 times, the AI-powered learning management system (LMS) can send them helpful content. And to ensure your digital customer academy runs smoothly and efficiently, you need a smart, flexible Learning Management System (LMS) to deliver your online learning content properly.

Education 52

Education User Testing Reporting Tools Data Visualization 52

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   How do you spot mistakes, and how do you improve the system?  How We’re at the top of the AI/LMM/Chatbot hype cycle.   In how many steps? 

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Data Visualization Artificial Inteligence Technical Review User Testing 76

UX Studio

MARCH 1, 2024

An AI system processing the video transcript of a usability test with children concluded that the product is “okay, likeable, easy to use, and appealing.” – Chat functionality was a nice-to-have, but it was limited and gave repetitive answers. +1 They also tend to say positive things about the product and features.

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Data Visualization Research Software Product Research Analytic Tools 97

Gainsight

MAY 17, 2023

Welcome to the stage, ChatGPT. How Generative AI Will Help Us Be More Human Another amazing announcement is Gainsight Horizon AI powered by ChatGPT, which we’ll unpack fully in tomorrow’s keynote. It’s going to allow us to bring the best of who we are to the best of our customers and leave the rest to the systems.”

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Gainsight

MARCH 12, 2024

For example, you can ask ChatGPT—or other tools—to create: A course outline A video script Questions for a quiz Creative course names or a description An email or social post to promote your courses to customers AI is your friend, not your replacement. .”

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Customer Feedback User Testing Feedback Software Customer Experience 52

UX Planet

MARCH 2, 2024

Designed for Deterministic Systems: A deterministic system performs set tasks predictably, while a probabilistic system dynamically responds to inputs with uncertain outcomes. The Double Diamond primarily caters to deterministic systems, struggling to accommodate the probabilistic, iterative nature of AI development.

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UX Studio

MAY 23, 2024

DALL-E 3 A rushed shift toward digital education The pandemic has turned the usually well-ordered systems of education upside-down. And when I say student, that encompasses the learners in formal education and school systems. This stands in contrast to the biggest, most popular, and free generative AI tools such as ChatGPT.

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Education Research Software Reporting Tools Feedback Software 45

Department of Product

SEPTEMBER 28, 2023

’ (Socratic*) Learn more UX – How to make the case for better design systems A good system acts like a useful starter kit of technical constraints and helps us make sure we’re delivering something meaningful for the user without getting lost in the weeds. ’ and ‘Does backlog size matter?’

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Business of Software Conference

DECEMBER 15, 2022

We’ve been playing around with AI and we asked ChatGPT to, ‘Write a SaaS Newsletter With AI’ I predict 2023 will be the year AI becomes mainstream. At first glance, it was pretty impressive, typing away to produce this… Hello!

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Userpilot

APRIL 24, 2024

Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required Why should a SaaS business invest in AI systems? Apart from chatGPT, there are dozens of dedicated AI writing tools , and many companies, including Userpilot, embed such capabilities into their products.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 95

BrainMates

JULY 23, 2023

Generative AI platforms like ChatGPT, Bard, GitHub Copilot and Midjourney are the forerunners in a wave of platforms about to revolutionise how all digital assets are created and managed.

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Gainsight

OCTOBER 17, 2023

With your needs assessment complete—at least this one—you can start laying out your plan, creating engaging content, selecting your learning management system (LMS) , and launching your digital customer academy. ChatGPT, for example, can help you write video scripts, outline articles, write course descriptions, and more.

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Feedback Software User Friction Education ChatGPT 52

Tyner Blain

OCTOBER 23, 2023

ChatGPT estimates between 100,000 and 300,000 fish which met the rules of the competition could be in the lake. Even a large-language model AI is uncomfortable giving estimates – ChatGPT generated a 200-word-long caveat about the uncertainty in it’s estimate. I still have no idea. No one likes to be wrong.

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Systems Review Weak Development Team Product Research Research Software 59

Userpilot

MARCH 7, 2024

If you're not lucky to have access to such a tool, good old chatGPT can be of massive help. Leveling systems with new features are unlocked when the user reaches a higher level. You can also use it to extend, shorten, summarize, and improve your existing content. Userpilot AI writing assistant in action. Leaderboards.

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Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Agile Velocity

AUGUST 29, 2023

We needed to teach our business partners how to help us prioritize work and clean up the data from disparate systems from all over the organization, pull it into one place and make some sense out of it. We were talking about AI and ML well, before chatGPT came along. The data lake itself wasn’t the value.

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