Alchemer Mobile

NOVEMBER 22, 2024

Different companies use different tools, and even teams within those companies rely on varied solutions. When one tool gathers feedback via email and another through your website, consolidating all that data and customer feedback can be nearly impossible.

Feedback Software

Alchemer Mobile

AUGUST 1, 2025

Rosie opens the conversation with a simple but powerful message: most companies already collect feedback. Going from manual exports to real-time insight In one featured customer example, a retail company was collecting feedback and manually exporting it to Excel to feed into Power BI. The process was slow and error-prone.

Data Visualization

Userpilot

JULY 19, 2025

Otherwise, you’ll end up with guesswork-based personas that aren’t actionable enough to drive product decisions nor relatable enough to inspire, and the work of all your company’s teams will stay disconnected from real customer pain points. Company details: I record company size, funding stage, and if possible, their core tech stack (e.g.,

User Testing

UX Planet

JANUARY 22, 2025

The rapid shift to digital-first lifestyles has disrupted traditional financial services, forcing companies to rethink their approach to branding. Combined, these tools amplify the brands reach while reinforcing its core message across digital ecosystems. A recognizable logo or clever tagline is no longer enough.

Reporting Tools

Userpilot

NOVEMBER 7, 2024

Best customer success software for startups and small companies. Top customer success management platforms for mid-market and enterprise companies. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment. Defining a customer success tool and other FAQs.

Data Visualization

Userpilot

OCTOBER 28, 2024

Adopt an omnichannel customer engagement strategy Remember the last time you tried reaching out to a company, and they only had email support? It involves delivering consistent messaging across all channels. The $100K ARR company should take priority even if the issue affects one customer. Frustrating, right?

User Testing

UX Planet

MAY 1, 2025

Whenever a user meets a milestoneno matter how smallfinancial app interfaces could provide micro-celebrations, such as quick animations or congratulatory messages. By using minimalistic dashboards or progress trackers, such as Youre 70% toward your debt-free goal, we help reduce anxiety and keep users engaged.

Banking

Userpilot

JANUARY 29, 2025

Leveraging product analytics isnt just about making pretty dashboards; its about viewing your existing data as a learning opportunity to make informed decisions with your onboarding strategy. At Userpilot, we create quarterly dashboards organized by release. These dashboards dont just collect numbers; they tell a story.

Data Visualization

BrainMates

JULY 9, 2025

With Finance: Build a Commercial Story, Not Just a Budget Where alignment cracks: Finance wants confidence that every dollar spent will either drive revenue, improve margins, or protect the company from risk. Use dashboards to track actuals against forecasts in real time, highlighting variances early.

Data Visualization

Userpilot

JULY 22, 2025

Reaching users with the right message at the right time. How do you currently segment users for onboarding messages? We send the same messages to all new users. Userpilot empowers you to send targeted, behavior-driven messages—like tooltips, modals, and banners—without writing any code. Guide users to “aha!”

Onboarding KPIs

UX Planet

JUNE 1, 2025

The results reveal that companies integrating UX Research into their growth strategies see significant improvements in conversions, engagement, and retention, with well-documented returns on investment. Additional statistics reinforce this argument: 74% of SaaS companies consider their product the primary driver of growth OpenView, 2022.

User Testing

Userpilot

OCTOBER 31, 2024

SaaS companies can use G2 feedback to make improvements to their offerings and analyze the strengths and weaknesses of competing products. This shows potential customers that the company values feedback and is proactive about improvements. Hotjar also allows companies to collect direct feedback through surveys and live interviews.

Feedback Software

Userpilot

JULY 12, 2025

Mostly through email campaigns We struggle to act on user behavior data With targeted in-app messages You’re ready to master Behavioral Segmentation. Get a Demo Understanding your users goes far beyond knowing their age, role, or company size. Why is behavioral segmentation important for SaaS companies?

Analytic Tools

Userpilot

APRIL 16, 2025

Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. When agents and product managers can quickly navigate the dashboard, they spend less time on training and more time resolving issues. Enterprise companies seeking a scalable, omnichannel ticketing system.

Analytic Tools

Userpilot

MARCH 23, 2025

It allows you to customize onboarding , in-app messaging, and push notifications, and collect user feedback all within a single platform. Now, what if your company’s goal was to increase paid subscriptions? To bridge this gap between quantitative insights and action, look for comprehensive product growth platforms that can help.

Onboarding KPIs

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. ” So someone switching from urgent Slack messages to your app isn’t fully present yet.

Analytic Tools

Userpilot

MAY 17, 2025

an ops director choosing a delivery partner for the company cafeteria). Define must-know fields: Role, company traits, key stakeholders they depend on, jobs-to-be-done, pain points, and how to solve them. Userpilot analytics dashboards can help you add relevant metrics and keep an eye on any changes that may occur.

Analytic Tools

Userpilot

MAY 6, 2025

Now, you can track how users interact with your app across platforms, understand their behavior in context, and respond with in-app experiences, all from the same dashboard. These tools help you track user behavior across platforms, so you can see whats working where and how users move between them.

Data Visualization

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. For SaaS companies, this “listening” can take many forms to learn how users interact with their product and uncover areas for improvement.

Research Software

Usersnap

NOVEMBER 18, 2024

Ever wonder how some companies make product updates feel like the highlight of your day? For B2B SaaS companies with at least monthly releases, keeping users informed and engaged is no small feat—and I’ve been there. Use Cases Ideal for SaaS companies focused on transparency and frequent product changes.

Feedback Software

Userpilot

JUNE 29, 2025

Error handling and feedback: Does the app provide clear and helpful error messages when things go wrong? Continuously throughout the product lifecycle: I regularly monitor analytics dashboards for red flags, such as high drop-off rates, low conversions, or unusual navigation loops.

User Testing

Userpilot

MARCH 5, 2025

You can use this platform to create customer segments, personalize onboarding flows, deliver targeted in-app messages, collect direct customer feedback , and track in-app analytics to make iterative changes. Analytics dashboard in Userpilot. Dashboard widgets: This feature is a vital part of Pendos analytics tools.

Analytic Tools

Userpilot

FEBRUARY 27, 2025

And its also true for companies with investors and stakeholders who want to see predictable revenue in the bottom line. Account expansion is essential for this, making it invaluable for any company that relies on YoY growth to survive (especially in SaaS). Who is typically in charge of account expansion in SaaS companies?

Analytic Tools

Userpilot

MAY 27, 2025

For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. For example: Suppose users are dropping off before finishing their dashboard setup. Then, put these insights to work, personalizing in-app messages and experiences for each group. What does that tell you? G2 rating: 4.5/5

Analytic Tools

People-First Product Leadership

JANUARY 21, 2025

Find efficient ways to share updates on company/team direction, challenges, and wins. When we explored RAG s at my previous company, I admitted to my team that I was learning alongside them. Listen like you mean it: Active listening is not just about hearing words – it’s about tuning into the underlying message.

Leadership

Userpilot

JULY 17, 2025

With that, every message becomes contextual. In the sections below, I’ll be sharing my favorite PLG campaign types and breaking down examples from well-known product-led SaaS companies to give you some inspiration. Every touchpoint pushes users toward actual product adoption. Notion’s share and invite PLG email campaign example.

Customer Experience

Usersnap

DECEMBER 20, 2024

Go Straight to It: Clear Release Notes & Templates & Examples Key Principles for Writing Effective Release Notes Structuring Release Notes for Better Engagement How To Distribute Release Notes Effectively Best Other Companies Examples of Release Note Practices Best Release Notes Template Examples 1. Feature Release Template Example 2.

Data Visualization

Userpilot

JUNE 11, 2025

Onboard and train users The average activation rate for medtech companies is 23.8%. For example, you could: Equip ICU teams with step-by-step walkthroughs so nurses can confidently use life-support dashboards in under ten minutes. That’s low when compared with the overall average of 37.5%. The main culprits? The average is 35.7,

Customer Experience

Userpilot

MAY 17, 2025

When the company considered launching a Japanese version of the app, the lead localization manager, Reiko Knickerbocker , considered a complete translation. You might receive even lower engagement, since most users in the region are native Arabic speakers and may ignore non-localized messages. And if the notification is in English?

Analytic Tools

UX Planet

FEBRUARY 6, 2025

To address this gap, Fintech companies and neobanks have transformed the financial services landscape by launching apps that break away from traditional banking approaches. How toApply: In Branding/Marketing: Reference cultural touchstones, popular nostalgia or personalized messages for specific audience segments.

Banking

Userpilot

OCTOBER 10, 2024

That’s why we’ll go over what onboarding is in SaaS and analyze 8 onboarding examples from reputable SaaS companies to learn what they’re doing right (or wrong). It typically involves welcome messages, product tours , in-app guidance, and support materials aimed at driving user activation , retention, and long-term engagement.

Onboarding KPIs

Userpilot

MARCH 24, 2025

Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Salesforce Field Service is a market leader with customers including many Fortune 500 companies. Experience leading product teams building consumer products in personal productivity, search, education, or messaging.

Analytic Tools

Centercode

JUNE 24, 2025

Connect the Tools Set up alerting or dashboards in shared tools like Jira, Slack, Zendesk, or Centercode. It allows you to find and fix bugs that could’ve been catastrophic at launch and helps hone your marketing message to make sure it resonates with your market. Give Them Context Help support reps understand what testers will see.

User Testing

Userpilot

FEBRUARY 19, 2025

Segment audiences and deliver targeted in-app messages based on behavior. Leverage cross-app executive dashboards and journey orchestration to refine engagement strategies. Provide in-app messaging and analytics for mobile apps. Heres what that looks like in action: Pendo dashboard showing in-app message pop-up.

Data Visualization

Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? To make the right choice, you must consider your priorities, including your varied JTBDs, budget, and company size. Analytics dashboard: Track your key performance and user behavior metrics at a glance.

Analytic Tools

Userpilot

JUNE 5, 2025

You get a variety of UI patterns, strong targeting and segmentation, in-app messaging , built-in analytics, and support for contextual onboarding flows across platforms. Targeting and segmentation: We let you define your audience using any combo of user attributes, company data, behavioral data , frequency capping, etc.

Data Visualization

Userpilot

MAY 27, 2025

Companies already using Whatfix for web For teams already leveraging Whatfix on desktop, extending that functionality to mobile ensures a consistent user experience across platforms. With a shared dashboard and content strategy, you can manage flows, tooltips, and updates without duplicating effort.

Technical Review