Userpilot

MARCH 3, 2022

Getting a PM job in a start-up may be easier than in big companies. Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. So while many companies may not require covering letters, you should definitely take the opportunity to submit one if you have a chance.

Data Visualization 84

Data Visualization Analytic Tools Technical Advisors User Testing 84

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

JULY 13, 2021

In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. SaaS companies use walkthroughs to onboard new users, highlight secondary features , and train new staff. Building a walkthrough using a dedicated tool is much easier than coding it from scratch.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. I transitioned to a software company focused on financial planning. Operational reporting.

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

Userpilot

APRIL 21, 2024

Here’s an example of a Userpilot user persona: Role in the company ( Product Marketing Manager ). Company details (e.g. no technical skills). build in-app experiences that increase product adoption and retention without coding). increase new feature retention).boarding). Jobs-to-be-done (e.g. Gains/Benefits (e.g.

Research Software 78

Research Software Feedback Software User Testing Reporting Tools 78

Gainsight

AUGUST 5, 2022

While specialized CSMs may be asked to perform different metrics, objectives, and activities based on their industry or company, baseline CS skills have strong commonalities across all business segments. Preparing and presenting executive reviews. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Gainsight

JUNE 18, 2020

Today I’m speaking with Janine Snead , IBM’s Chief Digital Officer, Vice President of Customer Success IBM Cloud and Cognitive Software. I knew Janine could tell me how a historically innovative company that’s been a household name for over a hundred years ensures consistency of outcomes for all customers—at scale?

Data Visualization 52

Data Visualization Technical Review Technical Advisors Customer Experience 52

Ask Benny

FEBRUARY 2, 2018

How to enter into a new product management position in a new company. Whether it’s a VP product or a product manager, whether it’s a small or big company, you are expected to get fast into the role, and many times you are expected to do it by yourself. I would advise differently. Congratulations. Make it personal.

Technical Advisors 84

Technical Advisors Product Management Product Manager Customer Experience 84

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Due to the number of applicants, making it past the resume screen may rely on a bit of luck.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. Bill: Sure, absolutely. We got acquired by the large U.S. The holy grail.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

ProductPlan

MARCH 4, 2022

If you interview for this type of job at two companies, don’t be surprised if the hiring managers ask you completely different questions, because there is no standard set of product operations analyst interview questions. Businesses are still learning how to build a product operations function in their companies.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

UX Studio: Product Management

JULY 14, 2021

We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. Many local and international design thinking companies offer similar services. Are you looking for a design thinking company now?

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Bain Public

MAY 29, 2020

See the end of this article for more information on how we helped bring these companies and their product management to the next level. Product managers can accelerate a company’s growth and make the next financial milestone. This will be the driving force for your company's success. The Companies We’ve Worked With.

CTO Coach 52

CTO Coach Research Software Startups Feedback Software 52

Gainsight

AUGUST 6, 2021

This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. CS teams can then leverage these materials as part of their regular communications and meeting cadence such as QBRs, monthly progress reviews, etc. monthly progress reviews, QBRs, etc.), Step 3: Launching.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

Usersnap

FEBRUARY 19, 2019

Due to this disruption, traditional ways of innovation are insufficient. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth. Mobile apps, gaming software and new software product launches are front runners in crowdtesting.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

The Product Coalition

FEBRUARY 2, 2018

How to enter a new product management position in a new company. Whether it’s a VP product or a product manager or it’s a small or big company, you are expected to adjust quickly to the role. I would advise you differently. In many companies, the strategy is clear, but it is not broken into details. Trust your team.

Technical Advisors 60

Technical Advisors Product Management Product Manager Onboarding KPIs 60

Gainsight

AUGUST 31, 2020

I liked being that interface between what the company was building and what the customer needs.” ” Amy also believes that with each job, she moved closer to software and began thinking about product management. I’ve worked for companies that shut down. “I liked synthesizing concepts.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Intercom, Inc.

JANUARY 14, 2021

Looking at how the best companies operate, Hubert and his team boiled down product excellence to three key areas of action: vision, strategy, and execution. Too often, companies make the mistake of going after too many things at once. The best way to know your customers is through feedback. Use it to make better product decisions.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.    (BTW, every company has a unique culture.  Push internal recruiters hard, perhaps reviewing stacks of résumés together to clearly communicate what you’re looking for. 

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Userpilot

MAY 1, 2021

collect VoC data outside the app with customer interviews, online surveys, social media listening, product reviews, customer website behavior. Think of how Scrum and Kanban are two of the most widely used methodologies when it comes to Agile software development. What is Voice of the Customer (VoC)? ” on a scale of 0 to 10.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Pragmatic Marketing

SEPTEMBER 16, 2009

It is not enough to have a fully functional and efficient development team that delivers, if it does not translate into success of the company. As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. As a result, specializations in roles developed.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 114

Enterprise User Testing Feedback Software Technical Advisors 114

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Source: cultofmac.com.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Data Visualization 103

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive. Secondary onboarding.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Department of Product

MARCH 28, 2022

Or how about telling the execs at Microsoft Office that their model of selling physical boxes of Office software is a one way ticket to death by Google Workspace? In each of these scenarios, some companies will quickly adapt to new trends and reconfigure their product offering to stay relevant. It’s impossible for one person to do.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

All About Product Management

MAY 13, 2008

How Scrum was Implemented The philosophy of agile was presented, by the IS Director and Head of Web Solutions Group - Kelly Waters (author of the blog 'all about agile software development' ), over a 3 month period to various committees, steering groups and forums in order to get the by-in from Managing and Publishing Directors.

Agile 48

Agile Technical Advisors Product Management Product Manager 48

The Product Coalition

OCTOBER 21, 2019

Here I aim to show how experience, respect for discipline, and an insistence on following good project management practices can go a long way to help to develop successful software projects in spite of many challenges. To be clear, we will not discuss how to start a software development project or which steps you should take to kick it off.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

Amplitude

JUNE 8, 2017

I had become pretty active as a mentor and advisor to various startups and really enjoyed it! Social Capital’s work consists of helping solve the world’s largest problems which it does by investing in technology in sectors such as healthcare and education, and companies both within and outside of the United States.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Userpilot

DECEMBER 6, 2021

If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii) 2 – The best customer success software will be no-code.

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Data Visualization 87

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. The problem here of course is that the lousy sales performance is then rewarded and reinforced and becomes part of the company sales canon. People Make it Harder.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Usersnap

JUNE 15, 2023

The roles and responsibilities of product managers vary depending on the type of company they’re working with and the size. For instance, in large companies like Google and Facebook, product managers collaborate with dedicated researchers, analysts, and marketers who assist them in different stages of the product lifecycle.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52