Conference Customer Feedback Development Team Review Framework 
Intercom, Inc.
AUGUST 18, 2022
Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.
Iteratively Blog
MARCH 15, 2020
You can expect to catch insights on topics like scaling processing pipelines, deploying databases, maintaining your data lake, and establishing proper governance practices. ? Development. A large part of the reason is due to the fact that not everything is measurable. Play the latest episode. #2 Play the latest episode. #4
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Mind the Product
JUNE 14, 2019
We all treat our products with care, respect, and diligence. We agonise over decisions and strategic direction, we think deeply about product direction, we care about the experience our customers get and the impact we have on our businesses. It’s like a chance bit of customer feedback that we end up devoting a two-year roadmap to.
Gainsight
MARCH 15, 2023
With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. For CS teams, efficiency means working smarter and doing more with less—accelerating the current drive toward digital strategies like community, self-service, and more.
Gainsight
AUGUST 31, 2020
It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. I liked being that interface between what the company was building and what the customer needs.” So I went from running product to running product and development.”
Department of Product
MARCH 28, 2022
The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of? In a product development context, and particularly with reference to technologies, this can be problematic. Others will fail.
Business of Software Conference
NOVEMBER 26, 2018
Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs.
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