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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. More recently, shes collaborated with researchers from MIT and Northwestern Universitys Kellogg School of Management on next generation AI. Carmel is passionate about the intersection of psychology and business.

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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. More recently, shes collaborated with researchers from MIT and Northwestern Universitys Kellogg School of Management on next generation AI. Carmel is passionate about the intersection of psychology and business.

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Reporters and Educators?—?Not Pundits and Commentators

The Product Coalition

Reporters and Educators — Not Pundits and Commentators If you value what Product Coalition does as an education community, learn about the types of writers we support. This is why at Product Coalition, as a learning community, we feel we need more reporters and educators, and less pundits and commentators. More about that later.

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12 Best NPS Software and Survey Tools to Consider

Userpilot

4 Qualtrics for collecting multichannel feedback and B2B market research data Qualtrics NPS surveys. It’s designed for B2B enterprises that require advanced capabilities to collect and analyze customer feedback from B2B markets, and from multiple channels. Visualize feedback results with intuitive graphs and reporting tools.

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Product Research Rules by C Todd Lombardo

Mind the Product

To minimise the number we need to spend time doing effective product research – a combination of user research, market research and product analytics. Research requires more than just evidence. User research is trying to build empathy. Product research is a combination of all three.

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Market Gaps: 10 Ways to Spot Untapped Customer Needs

Userpilot

Your colleagues, especially customer-facing ones, can offer valuable insights into unmet user needs and shifts in the markets. Market research techniques, like industry-specific surveys and customer segmentation analysis, can help you find underserved user groups in the market. Spotting market gaps: feedback widget.

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Customer Success, Recognized: Gainsight’s Journey to the Gartner® Magic Quadrant™ and What’s Next for CS in 2025

Gainsight

That little meetup inspired the first Gainsight Pulse conference later that year in San Francisco. This year, the world-renowned market research company Gartner recognized the Customer Success space in a way it never has beforeand we couldnt be more excited for this defining moment in the CS movement.