Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 337

Data Visualization Analytic Tools Research Software Product Research 337

Roman Pichler

MAY 11, 2021

Myth #1: The product owner must ensure that the stakeholders are satisfied. But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal.

Weak Development Team 366

Weak Development Team Product Research User Testing Customer Experience 366

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Otherwise, you might ask the wrong people for feedback on the increments and hence draw the wrong conclusions.

Product Research 384

Product Research Feedback Software Research Software User Testing 384

Roman Pichler

JULY 6, 2021

Be Prepared to Look after People, Not Products. When you become a head of product, you move into a line management position. Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. For some people, that’s straightforward.

User Testing 348

User Testing Product Research Weak Development Team Customer Experience 348

Product Innovation Educators

MARCH 8, 2021

How product managers can get their teams on the same page. This podcast is getting a new name—Product Masters Now. You don’t need to do anything to keep listening, but it will show in your podcast player not as The Everyday Innovator but as Product Masters Now. 2:30] Why do some teams underperform?

Weak Development Team 257

Weak Development Team Research Software Product Research Construction 257

Roman Pichler

JUNE 1, 2020

As the person in charge of the product, your aspiration should be to lead the stakeholders in order to create value together and achieve product success. In reality, however, some product people either aim to please the stakeholders by saying yes to their requests or by brokering compromises. Focus on the Right Individuals.

Weak Development Team 347

Weak Development Team Product Research Customer Experience Workshop 347

Roman Pichler

JULY 11, 2016

Manage the Product, not the Team. Focus on your job as the product manager or product owner, and manage the product, not the team. Provide guidance on the product, including its market, value proposition, business goals, and key features. Treat the Team as an Equal Partner. Be honest and open.

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Weak Development Team Development Research Software Feedback Software 178

The Product Guy

DECEMBER 7, 2017

Guest Post by: Jessica Waite (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Radhika Nayak]. No, this is not a bad joke. As a product manager you prep, plan and execute. You spend months in discovery carefully understanding the customer, the business needs, the software requirements and how to execute it all.

Research Software 317

Research Software Roadmap Product Research Weak Development Team 317

Product Talk

AUGUST 16, 2023

It’s no secret that Product Talk is built on the foundation of continuous discovery. Yes, all of the content we create—whether it’s this blog, the Product Talk Academy courses , the community , or the Continuous Discovery Habits book—focuses on the various facets of continuous discovery.

Product Research 233

Product Research Weak Development Team User Testing Customer Experience 233

The Product Guy

APRIL 9, 2019

Guest Post by: Eric Wang (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Chris Butler]. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. Make a list of the scope and the challenges to your product. Simple task, right?

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Intercom, Inc.

MAY 31, 2022

CX for Growth is a webinar series hosted by the Startups team at Intercom, a casual, interview-style monthly session featuring special guests and exploring customer experience topics that help to drive growth in your business. Our Advocacy team brought it to our RAD team, who had also seen it come up in the NPS.

User Testing 210

User Testing Customer Feedback Feedback Software Product Research 210

Alchemer Mobile

AUGUST 27, 2020

If we’ve learned anything in 2020, it’s that flexibility is key to being a strong product manager – especially when it comes to the mobile experience. For many mobile product managers, their biggest goal is to create a realistic product roadmap and hit key milestones on time. Go beyond NPS as a core KPI.

User Testing 246

User Testing Product Research Feedback Software Research Software 246

Roman Pichler

APRIL 1, 2020

Why Difficult Emotions Matter Particularly for Product People. For us product people, however, difficult emotions are particularily relevant. Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members.

Customer Experience 297

Customer Experience Product Management Product Manager Product Research 297

Roman Pichler

APRIL 1, 2020

Why Difficult Emotions Matter Particularly for Product People. For us product people, however, difficult emotions are particularily relevant. Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members.

Customer Experience 297

Customer Experience Product Management Product Manager Product Research 297

The Product Coalition

MARCH 28, 2022

I stumbled upon a bunch of product management memes while preparing for a talk. clearly, all of us know the importance of truly understanding the customer problem before we ship a product, testing something with customers perhaps in a lab setting or in a pilot before scaling. the short story is that not all tech debt is bad.

Product Research 186

Product Research Product Management Product Manager Weak Development Team 186

The Product Coalition

DECEMBER 21, 2020

Experimental Design For Product Testing?—?Important Take, for instance, a food scientist who believes that a new flavour enhancer could improve consumer demand, or a pharmaceutical company that have developed a medication which they believe could relieve high-blood pressure. The reason is simple.

User Testing 167

User Testing Product Research Testing Customer Experience 167

Alchemer Mobile

NOVEMBER 9, 2022

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. My team is too small. We hear ya.

User Testing 246

User Testing Feedback Software Technical Review Product Management 246

Roman Pichler

JUNE 7, 2021

Be Clear on When to Involve the Stakeholders and Development Teams. Complex and high-impact decisions, however, are best made together with the stakeholders and development teams. Additionally, include the development team members in product backlog decisions , and always choose sprint goals together.

Weak Development Team 156

Weak Development Team Product Research Workshop Customer Experience 156

Roman Pichler

MAY 11, 2021

Myth #1: The product owner must ensure that the stakeholders are satisfied. But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Roman Pichler

JULY 6, 2021

Be Prepared to Look after People, Not Products. When you become a head of product, you move into a line management position. Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Listen to this article: [link].

User Testing 156

User Testing Product Research Weak Development Team Customer Experience 156

The Product Coalition

DECEMBER 21, 2021

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. For over 10 years Stas has been helping IT companies enter foreign markets with new products.

Artificial Inteligence 148

Artificial Inteligence Analytic Tools Weak Development Team Data Visualization 148

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . What is Agile?

User Testing 100

User Testing Product Research Research Software Customer Feedback 100

Userpilot

SEPTEMBER 24, 2024

Deploying the major types of survey questions enables you to understand your customers better and make more data-driven product improvements. We'll delve into 11 types of survey questions, providing concrete survey question examples and best practices to help you collect accurate feedback at scale.

Data Visualization 111

Data Visualization Customer Feedback Product Research User Testing 111

Folding Burritos

FEBRUARY 22, 2016

My feature got into the product,” they think. Naturally, this is extremely frustrating; you know it’s the pathway to a disconnected and incoherent product. Tying everything to a strong value proposition and vision is effectively the kind of thing that produces a cohesive product. The product is viewed as a set of features.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

The Product Coalition

NOVEMBER 30, 2022

The most likely answer is that not enough people bought or used the product. But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Jobs To Be Done has given us a better way to approach customer development. Why does this happen?

User Testing 158

User Testing Product Research Research Software Customer Experience 158

Intercom, Inc.

JULY 2, 2020

If you can maximize your team’s productivity, you can help more customers at lower costs. But obsessing over efficiency can mask what’s most important, and most rewarding, to support teams – actually helping customers. The evolution of customer support. Although progress has been slow, the tide is turning. As Pam tells it: .

User Testing 253

User Testing Customer Experience Customer Feedback Research Software 253

Product Innovation Educators

NOVEMBER 19, 2018

Rethinking product portfolio management to optimize performance. What happens when you or your organization has more than one product to manage? It’s hard enough managing resources to sell and improve one product, but throw another one in the mix and see what happens. Or how about several more products?

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Weak Development Team Management Management Construction 185

Mind the Product

JULY 10, 2017

Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. Are there enough skilled developers at your location? And done right, I believe that outsourcing means you can come very close to your team next door in terms of productivity and innovation.

Weak Development Team 141

Weak Development Team User Testing Technical Advisors Product Research 141

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. After all, almost any product or service can be replicated by a competitor. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

The Product Coalition

OCTOBER 2, 2024

Stefan Röse breaks down how Quantilope is pushing forward customer development and the consumer research field. By Jon Matheson for Product Coalition Have you ever wondered how much a consumer is worth? Perhaps that’s why some research experts say, “Data is the new currency.” While flying from the U.K. to the U.S.,

User Testing 148

User Testing Data Visualization Customer Feedback Research Software 148

Mind the Product

FEBRUARY 21, 2019

In general we product people are a courageous bunch, but beyond our confident exteriors can reside a few honest (and I would argue, healthy) fears with which we wrestle, whether we admit to it or not! Building the best products, working with the best people, utilising the best processes… I wish I was like YOU! Don’t you?!

Weak Development Team 158

Weak Development Team Product Management Product Manager Product Research 158

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 158

Reporting Tools Agile Feedback Software User Testing 158

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. If they don’t match the persona market, these contacts are not likely to offer constructive criticism given they may not even relate to the pain you are seeking to address.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Bistro

JULY 12, 2016

This time was different from the usual invited speaker, it was Steven Haines of Sequent Learning who hosted a “role play” of a cross functional product meeting. Lead by the Product Manager, he did a great job of setting ground rules, and diffusing some of the potential hostility. The exercise was interesting.

Weak Development Team 170

Weak Development Team KPI Construction User Testing 170

Sachin Rekhi

FEBRUARY 1, 2016

Equally challenging but less talked about is how much this same challenge exists when transitioning from a product manager to a manager of product managers, ie. a product leader. I wanted to share some of the best practices I learned along the way making my own transition from a product manager to a product leader.

Systems Review 141

Systems Review Feedback Software Weak Development Team Technical Review 141

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I This was the third conversation we were having about the product, an app that served our own company along with external customers. That’s how budgets were constructed up until this year. But it’s not like we shut the product down. But we got there.

Roadmap 147

Roadmap Feedback Software Onboarding KPIs User Testing 147