UX Planet

FEBRUARY 1, 2024

Here’s a generic template to get you started: Identifying UX User Personas for Enterprise Applications Special considerations for enterprise UX personas are crucial due to the unique context and demands of the business environment. This can range from onboarding new software to ongoing technical support.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

ProductPlan

FEBRUARY 1, 2023

Product teams don’t invest in new product tools without a good reason—we’ve got way too much on our plates to add something else unless we think it will have a meaningful impact. Of course, since you’re talking about coworkers rather than customers, some more heavy-handed options are also available.

Feedback Software 52

Feedback Software Data Visualization Research Software User Friction 52

Mixpanel

JULY 22, 2021

In some organisations, like enterprise-level blue chip organisations, they’re not called product teams. In organisations with bigger IT departments, the practice of developing the product, strategy, operations and the processes and multi-disciplinary teams involved is often referred to as DevOps. . But they’re still there.

Analytic Tools 95

Analytic Tools Data Visualization Enterprise Customer Feedback 95

Intercom, Inc.

DECEMBER 21, 2021

Amanda Renteria , CEO for Code for America. Productboard founder and CEO Hubert Palan on mastering product strategy. Far too many businesses rely on early-on hunches to inform their product strategies. Code for America’s Amanda Renteria on defining the citizen experience. What’s the sequence?

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Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

DECEMBER 19, 2019

The third wave, digitization , is quite different from the first two in the sense that it carries the exposure of potential productivity-development opportunities. And this is maybe due to adoption barriers, pauses, and transition costs , such as the cannibalization of incumbent revenues. and Western Europe since the 1960’s boom.

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Research Software Technical Review Product Research User Testing 78

The Product Coalition

JUNE 4, 2016

Communicating with the technical team Many B2B products are complex and technical, so product manager might need to have certain technical background. We don’t have to code or understand the details, but getting to know about back-end can make our job much more effective. Ask developers for the code and read their code.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

Intercom, Inc.

JULY 25, 2019

Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. Paul: “Ship good software.” ” Des: “Ship good software,” or “Design matters,” or you know, “Focus on the user” or whatever. What did they say? Did they react well to it?

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Research Software Feedback Software Product Research User Testing 209

Mironov Consulting

JANUARY 17, 2019

Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. CHROs finds great talent and creates useful review processes. CFOs keep the paychecks from bouncing and the auditors from rioting.

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User Testing Customer Feedback Customer Experience CTO Coach 97

Mironov Consulting

JUNE 27, 2019

They are drowning, with no time for the underlying research and analysis that drive good product outcomes (first-person problem validation, matching end user value to technical features, pricing/packaging, market economics, testable positioning, win/loss and competitive analysis, internal alignment. See Melissa Perri’s product kata ).

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CTO Coach Onboarding KPIs User Testing Customer Experience 108

BrainMates

MAY 28, 2019

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management. Documenting actually supported environments (Product Performance).

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Framework Data Visualization Marketing Reporting Tools 74

The Product Coalition

MARCH 18, 2018

If you work in a product team or in a digital business, you’ve probably heard a lot about this topic, or might even have lost some sleeping nights due to the lack of it in your daily basis. Yes, you’ve read it right! I have some thoughts about this and I will share with you in the following article. Why designers measure such things?

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Weak Development Team Onboarding KPIs Research Software Product Research 60

The Product Coalition

MARCH 26, 2019

By team meeting I don’t mean your staff meeting (if you are a manager), daily stand-ups or reviews with your execs. One where you talk about open issues, review designs, review spec updates, make decisions, brainstorm, generate insights, dive into data, review A/B results… Where you innovate together.

Customer Experience 61

Customer Experience User Testing Research Software Customer Feedback 61

ProductPlan

APRIL 3, 2021

As a product leader, I encourage my teams to use whichever product frameworks they find helpful. ProductPlan has written about frameworks to help with product prioritization , frameworks to develop an effective product strategy , and some of our favorites for UX designers, including Google’s HEART framework.

Framework 52

Framework Customer Experience Analytic Tools Data Visualization 52

People-First Product Leadership

JULY 17, 2023

For existing employees, when conducting performance reviews, consider if they listen with patience and go into situations seeking to understand or is their style to belittle, intimidate or control. I wrote about product strategy in a prior newsletter.]

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

The Product Coalition

DECEMBER 8, 2018

Not only is this practically impossible to plan for, due to constantly changing priorities and resources, but it’s also not that useful. You have to balance your product strategy, demand from customers, demand from internal teams, demand from stakeholders, and somehow translate all of that into a roadmap that makes sense.

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Feedback Software Research Software B2B Roadmap 61

The Product Coalition

MARCH 21, 2019

In these cases, my observation is that the true failing was in the definition and communication of the strategy rather than than a cultural inability to execute. Through these failures, I’ve come up with a framework for defining, layering, and communicating an effective product strategy that can close the gap between strategy and execution.

Analytic Tools 60

Analytic Tools Strategy Technical Review Customer Experience 60

UX Studio

FEBRUARY 15, 2024

You know, I’m going to talk about that, why that change happened, but basically what I do as of today is I help our clients to explore new ways to grow new product strategies, formulate product goals and product vision, and I also help shape the scope of the product. And then from there, I switched to design.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

UX Studio: Product Management

AUGUST 17, 2018

Some products merit a large-scale controlled study. If the sheer thought of investing in the construction of a usability lab alone discourages you, aim for a cute budget lab. Overview of a budget usability lab setup (Source: Product Labs). Plan a strategy, plan ahead and think it through. Speak honestly.

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User Testing Product Research Research Software Feedback Software 141