Mironov Consulting
SEPTEMBER 22, 2020
Not to stop doing validation, discovery, prototyping or experiments they may associate that that acronym, but to remove the label from all of their docs and presentations and talks. Everyone is excited about pitching (and closing) live customers, even if we only have only mocked-up slideware so far. Subtle distinctions are lost.
Mironov Consulting
OCTOBER 19, 2022
Customers and support teams often identify things that don’t work the way they like… tagged as bugs even if the system is behaving as intended. Product Product managers and engineers have long arguments about whether (and how) to fix something that doesn’t excite users. But
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Centercode
AUGUST 7, 2020
You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. Taking shortcuts and cutting corners leads to unpleasant surprises down the road in the form of low star ratings, skyrocketing support costs, and hundreds of RMAs.
Mind the Product
NOVEMBER 30, 2017
The GDPR will also apply to countries outside the EU who have customers within the EU. TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. The right of access.
Johanna Rothman
SEPTEMBER 28, 2018
The senior manager has P&L (Profit and Loss) responsibility for the entire product line, including Product Management (for this product line), Customer Support, Training, etc. In my experience, functional management requires more managers. And, we had Marketing and Customer Support people close to us.
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