TechEmpower - Product Management
AUGUST 21, 2023
Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. And unless they have a tech background, they can’t look under the hood themselves. The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective.
Intercom, Inc.
NOVEMBER 30, 2021
But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?
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UX Studio
MARCH 1, 2024
In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Our blog post guides you through the maze of AI research tools. But the question arises: How useful are the currently available tools, and what challenges do they generate?
Userpilot
MAY 20, 2024
TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights. A good sentiment score varies by industry.
The Product Coalition
AUGUST 6, 2021
In today’s competitive business environment, technology is increasingly shaping the strategies that companies develop to try to outdo their competition. That said, the task becomes easier once you know where and how you ought to hire an engineering consultant. According to information shared by Evans Data Corporation , as of 2019, 23.9M
The Product Coalition
JANUARY 27, 2024
Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. Our role transcends coding; it involves making pivotal decisions that impact sustainability.
Indicative
JANUARY 6, 2021
Continuing to climb in G2’s quarterly industry rankings, Indicative was again named a Leader in Customer Journey Analytics by G2 in their 2021 Winter Report. Only Indicative connects directly to your data warehouse and excels at answering complex customer analytics questions in real-time—without having to rely on data teams or SQL.
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