Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

UX Planet

JANUARY 16, 2024

SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. This belief makes you disregard market research because you feel you already know everything customers want. Customer feedback loop: Ongoing feedback from your customers is crucial.

Branding 93

Branding User Testing Product Research Data Visualization 93

Usersnap

SEPTEMBER 12, 2023

In this article, we’ll look at examples of lean pricing surveys, trends of SaaS companies’ pricing changes, and strategic insights from our special guest John Kotowski. We hope to inspire you to be more hands-on and persistent in pricing research and experiments. that helps software companies with product monetization.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. Our team has everything you need to boost your business and have a truly unique platform.

User Testing 52

User Testing Research Software Product Research UX 52

DISQO

OCTOBER 24, 2019

It’s survival of the fittest for agencies and management consulting firms in 2019. Every one of the ‘Big Four’ consulting firms known for their accounting prowess are now seen as experts in digital. What many savvy consulting leaders continue to realize is that business models are evolving faster than ever.

Reporting Tools 58

Reporting Tools User Testing Data Visualization Research Software 58

Mind the Product

JANUARY 24, 2017

Therein lies the opportunity for a product management consultant. Consulting on a part-time and freelance basis may be a viable option for you, depending on where you are in your career. Even if you’re only thinking about it as a temporary move, it’s important to think about the goals you may have as a consultant.

Consulting 70

Consulting Customer Experience User Testing Reporting Tools 70

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

DISQO

OCTOBER 24, 2019

It’s survival of the fittest for agencies and management consulting firms in 2019. Every one of the ‘Big Four’ consulting firms known for their accounting prowess are now seen as experts in digital. What many savvy consulting leaders continue to realize is that business models are evolving faster than ever.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

OCTOBER 24, 2019

It’s survival of the fittest for agencies and management consulting firms in 2019. Every one of the ‘Big Four’ consulting firms known for their accounting prowess are now seen as experts in digital. What many savvy consulting leaders continue to realize is that business models are evolving faster than ever.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

PMLesson's Ace the PM Interview

APRIL 6, 2020

Product marketing is actually the function for which a traditional marketing degree most prepares you since it covers many of the core marketing responsibilities including messaging, positioning, pricing, and market research. You may also be able to do a bit of competitor research.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Bain Public

APRIL 28, 2020

What’s the difference between market sensing and market research, you ask? Market research focuses more on the company perspective, whereas market sensing targets the customer perspective. It’s a tool for developing an organization and responding to market dynamics. CB Insights.

User Testing 52

User Testing Marketing Customer Feedback Product Research 52

Pragmatic Marketing

JULY 25, 2018

They envision a great launch, good press coverage, praise from early adopters, healthy sales pipeline and feedback for the next iteration. Typically, this is the plight of a team that isn't dialed into its market. You get it right the first time: "measure twice, cut once“ market-driven organizations don't do a lot of rework.

Technical Review 70

Technical Review Product Research User Testing Reporting Tools 70

Pragmatic Marketing

JULY 25, 2018

They envision a great launch, good press coverage, praise from early adopters, healthy sales pipeline and feedback for the next iteration. Typically, this is the plight of a team that isn't dialed into its market. You get it right the first time: "measure twice, cut once“ market-driven organizations don't do a lot of rework.

Technical Review 70

Technical Review Product Research User Testing Reporting Tools 70

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

PMLesson's Ace the PM Interview

MAY 19, 2020

They work hand-in-hand with others in marketing to create campaigns to drive product adoption, brand love, and product engagement. It's important to be able to think outside of the box - whether it's for building creative assets for a marketing campaign or to give feedback during the product design process.

Product Marketing 52

Product Marketing User Testing Marketing Technical Review 52

The Product Coalition

JANUARY 26, 2024

In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all. How well is the solution doing in all of those categories?

User Testing 102

User Testing Product Research Research Software Data Visualization 102

The Product HQ

FEBRUARY 6, 2023

From a general point of view, one of the most important roles of a senior product manager is to research, understand, and validate the needs, wants, and demands of their end product users. After all, it is pointless to build a product if it doesn’t provide real solutions to the pain points of end users.

User Testing 52

User Testing Research Software Feedback Software Data Visualization 52

ProductPlan

MARCH 5, 2021

Contributing to problem and solution discovery efforts by conducting internal stakeholder and customer interviews and research, and developing and running experiments to validate concepts. Writing stories that articulate work to be done by Engineering in support of solutions and production support. Duties and Responsibilities.

User Testing 132

User Testing Product Research Product Management Product Manager 132

Product Innovation Educators

DECEMBER 5, 2022

Agile teams need to know what they are developing, and VOC is a tool for understanding what customers need. Kristyn is a principal and co-owner of Applied Marketing Science, a Boston-based market research consultancy that helps companies develop better products and services through harnessing the power of customer insights.

Agile 90

Agile Data Visualization User Testing Customer Feedback 90

Userpilot

JUNE 2, 2022

How important is it for SaaS companies that are planning expansion to foreign markets? We caught up with Gernot a few weeks ago for a chat about scaling up your business and entering new markets. You can watch the full interview below: SaaS International Expansion with Gernot Schwendtner of weGrow International.

User Testing 52

User Testing Research Software Customer Experience Feedback Software 52

DISQO

MARCH 6, 2020

Incumbent companies across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Combining experimentation with market research. You are running split tests so that your insights are comparative (e.g. Experimentation and Prototyping to Drive Insights.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

ProductPlan

MARCH 5, 2021

Contributing to problem and solution discovery efforts by conducting internal stakeholder and customer interviews and research, and developing and running experiments to validate concepts. Writing stories that articulate work to be done by Engineering in support of solutions and production support. Duties and Responsibilities.

User Testing 98

User Testing Product Research Product Management Product Manager 98

Revulytics

AUGUST 8, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. Walking back announcements that marketing – or worse, the CEO – has made. Consultants like me need a quote from Peter Drucker. You said we need to focus on problems, not solutions.

Research Software 54

Research Software Product Research User Testing Reporting Tools 54

freshtrax

JANUARY 24, 2019

They do this because they don’t want to make other people feel offended by giving opposite opinions or negative feedback, and also they want to avoid arguments that might come up from different opinions and ideas. These are several writing systems in Japanese: Kanji, Hiragana, and Katakana. Where Do Japanese People Share “Honne”?

User Testing 78

User Testing Marketing Customer Feedback Research Software 78

Mironov Consulting

DECEMBER 28, 2018

New product managers spend most of their energy here — learning how to get features defined and software shipped — in the sprint-level execution cycle. Addressing actual pain with revenue-producing solutions gets us a seat at the big kids’ table. For transparency, here are my anonymized survey assets.

Product Research 91

Product Research User Testing Data Visualization Reporting Tools 91

Roadmunk

OCTOBER 5, 2017

As they write the vision, the product marketer in that group will work with them on market analysis and defining priority level. Based on priority level, the product marketer defines a narrative for the launch plan which then is tested internally (by customer-facing groups) and externally with customers. Communication.

Product Marketing 55

Product Marketing Marketing Product Research Research Software 55

The Product Coalition

JUNE 22, 2020

A new survey by the rapid consumer feedback platform Alpha sheds valuable light on the question. Here’s what they had to say: Direct customer feedback is the best source of new product and feature ideas. Market research, while still important, came in a distant third and the age-old practice of copying competitors fourth.

User Testing 78

User Testing Product Research Customer Feedback Research Software 78

DISQO

SEPTEMBER 28, 2018

Problems may also arise when executives come in with what Wright dubs the “Preconceived Solution Syndrome.” Similar to when executives propose imitating competitors based on limited research, well-meaning executives may have a good idea that is not based on actual user needs. appeared first on Feedback Loop.

Product Research 40

Product Research Data Visualization User Testing Customer Feedback 40

DISQO

SEPTEMBER 28, 2018

Problems may also arise when executives come in with what Wright dubs the “Preconceived Solution Syndrome.” Similar to when executives propose imitating competitors based on limited research, well-meaning executives may have a good idea that is not based on actual user needs. appeared first on Feedback Loop.

Product Research 40

Product Research Data Visualization User Testing Customer Feedback 40

DISQO

NOVEMBER 1, 2016

That’s why two years ago we started building Alpha , a platform for Fortune 500 product teams to turn hypotheses into customer insight within 24 hours without having to tap any internal capabilities or navigate compliance obstacles. Recently, they collectively surpassed 2,000 experiments on our platform!

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

That’s why two years ago we started building Alpha , a platform for Fortune 500 product teams to turn hypotheses into customer insight within 24 hours without having to tap any internal capabilities or navigate compliance obstacles. Recently, they collectively surpassed 2,000 experiments on our platform!

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

That’s why two years ago we started building Alpha , a platform for Fortune 500 product teams to turn hypotheses into customer insight within 24 hours without having to tap any internal capabilities or navigate compliance obstacles. Recently, they collectively surpassed 2,000 experiments on our platform!

Data Visualization 40

Data Visualization User Testing Customer Experience Development Team Review 40