Remove Consulting Remove Fractional CTO Remove Testing Remove User Testing
article thumbnail

Who is Lenny Rachitsky: Background, Newsletter, Podcast, and More

Userpilot

Lenny is a newsletter writer, podcast host, angel investor, and product consultant. What it feels like when you’ve found product-market fit – Lenny interviewed 25 leading companies to ask about when they first realized they reached PMF and wrapped up the insights in this newsletter.

article thumbnail

Announcing Intercom’s new AI features

Intercom, Inc.

And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward. We always believe the best way to cut through the hype is by putting real features in the hands of our customers. Great stuff!”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Insights from the CDH Benchmark Survey: How Are Teams Adopting Discovery Habits?

Product Talk

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” It keeps us focused and ensures that we create value for the business while meeting customer needs.

article thumbnail

Blaise Transit, A Bain Public Client, Says 'No Problem' Heading Into 2023!

Bain Public

Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators. We’ve helped provide them with the product leadership consulting, coaching, advice and support they need to bring their entire technical roadmap to the next level.

article thumbnail

How a multinational insurance company is managing design at scale through a design system

UX Planet

Additionally, there were several consulting and agency teams supporting all sorts of applications and building proof-of-concepts. Each team had its own interpretation of the brand’s digital guidelines to support their business, product, and user needs. This was praise and a comment that I heard from our Digital Business CTO.

article thumbnail

Hiring a Head of Product

Mironov Consulting

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They come from professional services groups — which is all bespoke contracts and project management.

article thumbnail

The Chocolate Cake Problem

Mironov Consulting

 One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines.  In aggregate, how many different customers will use the same exact bits to do X?  What Get it done, and move on.