Gainsight
AUGUST 5, 2022
In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. Preparing and presenting executive reviews. The technology and platforms both Sales and CS use often have similar capabilities. Building and using Health scores.
Agile Velocity
MAY 14, 2020
They are key inputs for your business and technology discussions around WHAT to work on. An Agile transformation is a rethinking and reworking of how your organization engages technology, people, and processes to achieve specific business outcomes. Reference: Harvard Business Review Analytic Services Survey, Sept 2018).
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PMLesson's Ace the PM Interview
MAY 13, 2020
So here at Exponent, we've come up with a potential structure and tips for you to follow to increase your chances of pivoting into a career in product management if you've never worked in tech or a product adjacent role before. We highly recommend this book as it can serve as your handbook for every step of PM recruiting.
Johanna Rothman
AUGUST 21, 2018
How to read and review other people’s work in Handbook of Technical Reviews. The post InfoQ Podcast About Remembering Jerry Weinberg appeared first on Johanna Rothman, Management Consultant. How to think about steering instead of controlling in the Quality Software Management series.
Business of Software Conference
SEPTEMBER 10, 2018
In honor of the recent passing of Gerald Weinberg, I’ll choose my favorite of his: The Secrets of Consulting. Next up: Moesta’s Jobs-to-be-Done Handbook and Christensen’s Competing Against Luck. Rich Mironov, Mironov Consulting. A Double Life , Flynn Berry… Escapist, lightweight thriller that’s a break from tech.
Intercom, Inc.
FEBRUARY 5, 2019
Get your free copy of The Sales Handbook. Act like a consultant and advisor to your prospects. A better ICP is: VPs of Marketing in GDPR-affected regions; or heads of sales with teams larger than 50 people in technology; CEOs of profitable pool supply companies. Act like a consultant and advisor to your prospects.
Mind the Product
APRIL 14, 2020
Employee handbooks for Gitlab and Basecamp. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Employee handbooks for Gitlab and Basecamp. *
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