Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Lessons learned on leadership with Karen Peacock and Leandra Fishman. Productboard founder and CEO Hubert Palan on mastering product strategy. Far too many businesses rely on early-on hunches to inform their product strategies.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Mironov Consulting

DECEMBER 5, 2023

  That might be the CPO/Head of Product, who has the smallest staff but often excellent understanding of the end-to-end business.   Product/Engineering has some work to do – revised regulatory reports, new date formats, US/Canadian hosting, language toggles – but most of the effort is probably in Sales & Marketing. 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

The Product Coalition

JUNE 11, 2022

What every great consultant does?—?I I got the leadership team together in front of a whiteboard. The most significant change we made was redesigning the product, so implementation had the smallest footprint on our customers. In our case, our customers used our product in three ways?—?file What did I do?

Customer Experience 138

Customer Experience User Testing Data Visualization Analytic Tools 138

ProductPlan

OCTOBER 6, 2021

In our 2021 State of Product Management report , 97% of senior leaders said being strategic is the most important thing for their organization’s success. It all starts with a commitment from leadership that strategic thinking and planning are worth the time and makes it a core tenet of the team’s approach. I mean, really?

Customer Experience 85

Customer Experience Reporting Tools Systems Review Weak Development Team 85

The Product Coalition

OCTOBER 5, 2021

David Marquet’s book ‘ Leadership is Language ‘ is a great source of ideas for helping promote the right mindsets. Steven Sinofsky coined the term as “don’t ship the org chart”, but then admitted you can’t help shipping it in your products, so you better get it right.

Weak Development Team 150

Weak Development Team Reporting Tools Research Software Feedback Software 150

Modus Create

JUNE 30, 2021

Transformational CMOs Will Own Product Innovation. We had stated that in 2021, transformational CMOs would own product innovation and leverage omnichannel product strategies to not only understand how they fit in the marketplace but transform customer interactions for the better.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

The Product Coalition

APRIL 10, 2018

Every now and then, it’s interesting to ask: What does a Product Manager (PM) do? The answer of course has some take on: They juggle managing products and people. They need to have technical/processual skills as well as those lauded, but ever elusive, leadership skills. It looks like we’re not doing so well.

Reporting Tools 60

Reporting Tools Technical Review Systems Review Leadership 60

Mironov Consulting

DECEMBER 29, 2022

 A B2B software product company goes to great lengths to reduce/eliminate implementation projects, custom work, connectors to a single client’s unique application or database, bespoke machine learning models, on-site deployment, separate hosting, content moderation…  every kind of human intervention or assistance.  Revenue

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

JULY 30, 2021

The product manager role is responsible for understanding what customer problems to solve and what success looks like for a product. The different types of product managers include the traditional product manager, the product owner, the growth product manager, the technical product manager, and the platform product manager.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

ProductPlan

FEBRUARY 18, 2020

But the discipline has matured, and more organizations value what dedicated product management has to offer. Product strategy has now become the primary focus of the job. Product strategy is a high-level plan for the product. It ties overall business objectives to the product. Metrics that Matter.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

The Product HQ

FEBRUARY 6, 2023

Senior product managers are executive-level professionals who fulfill an important role in large companies developing products and bringing them to market. As product leaders, a senior product manager’s main responsibilities center around defining, communicating, refining product strategy, and overseeing product planning and execution.

User Testing 52

User Testing Research Software Feedback Software Data Visualization 52

Mironov Consulting

JULY 28, 2022

 How hard could it be to add a report or change a workflow or support one more API?)  And a top contributor to product management churn.    They get a bonus for handing off custom work to approved third party consultancies.   After all, the customer already gave us the specs.  How  (e.g.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Usersnap

JANUARY 12, 2022

These goals will be clearly defined in a product vision statement, which should make sure your team “gets excited about building the product” Developing a product strategy. A product strategy outlines how a company will turn a concept into a sustainable and profitable product. Leadership.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Userpilot

AUGUST 26, 2021

One of the factors that drive the success of SaaS product management is how aligned the product team is with the customer success team. Data-driven growth is an important element of SaaS product management because it can inform your product strategy and also provides you with evidence to back up your decisions.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Bain Public

AUGUST 13, 2019

When building a product strategy, it can get tricky to predict and prevent which features will be of use and which ones will be unnecessary. The Role of the Product Manager The role of a product manager is becoming more and more strategic. a key component in leadership.

Data Visualization 40

Data Visualization User Testing Reporting Tools Development 40

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.    The corporate strategy, which the product strategy supports. 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Bain Public

APRIL 13, 2020

According to Alpha’s 2020 Product Management Insights Report , product management has entered the c-suite. As product management influences more high-level decisions and business strategies, partner alignment/collaboration becomes key. Dumb is a great road to success.

User Testing 52

User Testing Product Management Product Manager Customer Feedback 52

The Product Coalition

JANUARY 26, 2024

However, it also often happens that in-depth research takes a lot of time and ends with a report so detailed that it becomes unhelpful and overwhelming. In an ideal world, strategic insights would cascade down from the larger product strategy. However, we do not always live in an ideal world.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work   (“Customer wants someone to run reports for them and summarize the learnings.  Done!”)  Done!”)

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

ProductPlan

FEBRUARY 21, 2019

Considering the leap from being a product manager to a leadership role, but not sure what’s involved in managing product managers? The responsibilities of product leadership and the skills required, are very different those of a product manager. What does managing a product team entail?

Product Management 66

Product Management Product Manager Management Management 66

BrainMates

JULY 3, 2018

Specialisations within Product Management are also starting to emerge. In Australia, the national average salary for a Product Manager is $100,450, and $145,236 in Sydney. ( See Parity Consulting’s 2018 Product Management Salary Survey. ). Head of Product or Product Director.

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

BrainMates

APRIL 2, 2019

Being a Product Manager is a leadership role, not an order-taker role. In start-ups, Product Managers often report that founders don’t allow them to steer the Product Strategy and Roadmap. Not only do Product Managers have to take initiative, but according to Insead , we also have to go beyond.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Mironov Consulting

JUNE 27, 2019

That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . Sound Byte.

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

The Product Coalition

DECEMBER 19, 2021

Eventually, he managed the entire product from the execution standpoint, while I focused on the strategy and long-term planning. Little did I know that creating a solid product strategy takes such a major chunk of the product leader’s time. Most companies hire a product manager (and other positions) too late.

Product Management 163

Product Management Product Manager User Testing Weak Development Team 163

The Product Coalition

OCTOBER 16, 2018

There’s a lot to learn from having a discussion with your leadership about where you fall. I don’t care how smart you are, you can’t spend 4 days at an off-site dreaming up an 18-month product strategy, and just have that be your roadmap for the next 18 months. You need to serve by example.

Customer Experience 60

Customer Experience Weak Development Team Reporting Tools User Testing 60

Mironov Consulting

NOVEMBER 10, 2016

Development teams (aka scrum teams, squads, crews) formally report up through Engineering, but Product Management has a shared responsibility to support well-functioning teams and build trust. Product Management can only succeed through a strong partnership with Engineering. So improving. What’s next? Why is it important?

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

Mironov Consulting

APRIL 12, 2020

Assume that some of your team may need more (short-term) help around cross-functional strategies, complex planning or other “deep thinking” tasks during this very stressful period. Then Onto Crisis Product Strategies. If you can, make extra time to review their work and coach them through tough assignments.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

Under 10 Consulting

MAY 10, 2020

It can be difficult to succeed if the product manager, product owner, and product marketing manager are in different departments with differing departmental goals. Product Strategy Manager. Product Planning Manager. Product Growth Manager. PRODUCT STRATEGY MANAGER. Description.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Data Visualization 52

Under 10 Consulting

JUNE 6, 2019

Everything else requires leadership. Drucker, American management consultant. In my first job in product management, I was based in DC and my developers were based in California. Nowadays I’m seeing more teams centered in their own department under the VP of Product, sometimes called the VP of Product Strategy.

Weak Development Team 40

Weak Development Team Product Research Reporting Tools Customer Feedback 40

Good Product Manager

JANUARY 29, 2017

The survey takes only about 5 minutes to complete, and everyone who takes this survey on product management tools will receive a complimentary copy of the forthcoming SiriusView report on Product Planning, Prioritization and Roadmapping tools. Take the 2017 SiriusDecisions Product Management Tools Survey now !

Reporting Tools 60

Reporting Tools Product Management Product Manager Product Research 60

Good Product Manager

JANUARY 29, 2017

The survey takes only about 5 minutes to complete, and everyone who takes this survey on product management tools will receive a complimentary copy of the forthcoming SiriusView report on Product Planning, Prioritization and Roadmapping tools. Take the 2017 SiriusDecisions Product Management Tools Survey now ! SFCQu1kJTD.

Reporting Tools 60

Reporting Tools Product Management Product Manager Product Research 60

Mironov Consulting

MARCH 26, 2022

" At the leadership level, I see a fundamental disconnect between the folks defining/building software products and the folks marketing/selling them: The "maker" side of the house defines prioritization as committing to fewer things in order to finish the most important ones.

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

Mixpanel

MARCH 7, 2021

As with many roles in the tech industry, there’s been a stubborn gap in female representation in product. According to TechTalent Charter , women make up only 19% of the tech industry and only 37% of UX and product roles. Another report by ProductPlan independently confirms women account for just 37% of product manager roles.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Mind the Product

AUGUST 19, 2019

trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. What does it mean for us as product managers? It’s a combination of user research and expert consultation. ML product development is not for sprinters, it’s for marathon runners.

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

Revulytics

AUGUST 8, 2019

So it’s helpful to step back and think: what exactly do we expect of product management? Consultants like me need a quote from Peter Drucker. So here you go: “The aim of marketing is to know and understand customers so well that the product or service fits them and sells itself.”. But where’s the actual product management?

Research Software 54

Research Software Product Research User Testing Reporting Tools 54

Under 10 Consulting

MARCH 7, 2019

It can be difficult to succeed if the product manager, product owner, and product marketing manager are in different departments with differing departmental goals. Product Strategy Manager. Product Planning Manager. Product Growth Manager. PRODUCT STRATEGY MANAGER. Description.

Reporting Tools 40

Reporting Tools Research Software Analytic Tools Data Visualization 40