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Two Development Team Configurations I Lobby Against

Mironov Consulting

But there are some engineering team configurations that I see as problematic.  So 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This

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Words matter: Removing exclusionary terminology from our codebase

Intercom, Inc.

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. Think about the impact that racism has already had in tech.

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In Scope for My Role?

Mironov Consulting

  In scope means that they own the decision/action, but might consult others.  Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    That spills over into your group, since your team leans in a lot to help. 

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What Do We Owe Our Teams?

Mironov Consulting

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last Product fit will probably be catastrophic.  This

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Scrum Development Team Anti-Patterns

The Product Coalition

TL; DR: Development Team Anti-Patterns After covering the Scrum Master and the Product Owner, this article addresses Development Team anti-patterns, covering all Scrum Events as well as the Product Backlog artifact. Only members of the Development Team create the Increment. Source : Scrum Guide 2017.

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What Do You Really Need: In-House Team, Outsourcing or a Tech Partner?

The Product Coalition

The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. The company decided to pivot, and focus on developing what they initially thought of as a more convenient tool for internal business communication. Instead, it was an MMORPG called Glitch.

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How to Provide End User Support Effectively? [+ Strategies & Examples]

Userpilot

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. Technical support. Any help that involves the technical team. Whether it’s through developer’s docs, tweaking the code, or providing integration assistance.