The Product Coalition

MARCH 3, 2021

an open-source data integration platform?—?and an open-source data exploration platform?—?in We will use the Airbyte’s Slack connector to get the data off a Slack workspace (we will be using Airbyte’s own Slack workspace for this tutorial). We will save the data onto a PostgreSQL database. and Apache Superset ?—?an

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Userpilot

APRIL 24, 2024

If you, too, are looking to streamline your user research process, there is no tool better than Userpilot. It enables you to collect customer feedback in-app, analyze user behavior using multiple reports, and conduct product experiments. She didn’t have to use another tool for this purpose. Book a demo to learn more.

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Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. The question is: do the analytics features offered by Pendo live up to the hype? The value of dummy data.

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Intercom, Inc.

OCTOBER 27, 2021

But there was one problem – there was no quick way to gain a complete , visual view of how the funnel was working for your business. When done right, these modern conversational support tools can supercharge your team’s capabilities and help you deliver personal, efficient support at any scale.

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The Product Coalition

JULY 28, 2023

A data product’s main ingredient is in the name, it is data. In this article, I’m going to give my take on data products and why they’re so important in creating value for companies. that’s a data product right there, the recommender. So there you have it, data products are everywhere.

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Amplitude

NOVEMBER 26, 2019

Generating data is easy. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. It doesn’t have to be this way.

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Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. Use product tours to remove friction in the user journey discovered through product analytics. SaaS companies that successfully use product tours for user onboarding include Groupize , Userpilot, Attention Insight , Google Analytics, and Loom. Ready to dive in?

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Userpilot

NOVEMBER 1, 2022

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Address customers by name.

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The Product Coalition

SEPTEMBER 8, 2022

There are great tools for product managers to assist with this. Here are 5 tools for SEO and analytics that are easy to use. You don’t have to be a data scientist to decipher the results, and most of them are free or have free trials. It’s one of the few tools I consider to be worth paying for.

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The Product Coalition

JULY 28, 2023

In the first part of this series I covered the why behind data products. In the previous article I gave examples of some of the data products you interact with everyday. The key thing to remember is that a data product is “ …facilitating an end goal using data ” (DJ Patil).

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Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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Userpilot

FEBRUARY 25, 2024

It gives you the analytics to see what they are clicking and where they are leaving. These insights highlight areas for improvement, leading to higher conversions. Tag and name key funnel events to track interactions like page visits, enabling funnel analysis for optimization and conversion improvement.

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Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. It is also about changes in how cross-functional teams access, make sense of, and act on complex behavioral data. We are also more connected—tablets, watches, phones, work laptops, TVs, bikes, consoles, and cars to name a few.

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PMLesson's Ace the PM Interview

FEBRUARY 24, 2020

If you’re looking to break into tech, you’ve seen the term “data science” thrown around. It’s no surprise HBR named Data Scientist the “sexiest job of the 21st century”; data is more valuable and more available than ever. Careers in data are mysterious, but luckily for job seekers, patterns are emerging.

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Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics.

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Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. What are engagement tools?

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Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. In healthcare, for example, healthcare professionals (HCPs) will likely use AI for data-based diagnostic support. As a customer, how would you report back about the experience?

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Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. Step #3: Design the Dashboard. Step #2: Assemble the Team.

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The Product Coalition

APRIL 26, 2021

TL; DR: Data-Informed Retrospectives In their book Agile Retrospectives , Esther Derby and Diana Larsen popularized the idea that a Sprint Retrospect comprises five stages. The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. Shall I notify you about articles like this one?

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TechEmpower - Product Management

JULY 24, 2023

” Of course, it’s more complicated than just checking boxes on a question list. What special data, content, APIs, etc., What’s the state of the relationships that brings you that data? Do you have a name, a logo, and have you thought about brand positioning? For customer service? Send messages?

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The Product Coalition

JULY 29, 2022

The emergence and evolution of data science have been one of the biggest impacts of technology on enterprises. In short, there’s a need to implement technologies that can simplify data gathering, assorting, and managing, now more than ever. The most basic tool that drives ML is an algorithm. billion U.S. labeled and unlabeled.

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Revulytics

JULY 12, 2019

Of course, the difficult part about creating valuable content is determining which information to highlight. You need a clear understanding of customers’ true behavior, an ability to see data on the ways their usage may be veering off the ideal path. See Usage Patterns Through Clear and Discernible Data Insights.

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Indicative

JULY 24, 2019

This is the last installment of our Behavioral Analytics 101 blog series! Consider these posts your crash course in answering fundamental marketing and product questions in Indicative. Master Dashboard tips and tricks. Spend less time aggregating KPIs by getting the most out of your Indicative dashboards. Indicative Tool.

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Modus Create

MAY 26, 2021

As part of a recent customer engagement, we were tasked with defining a naming convention for GitHub repositories. Up to this point, each project team had used whatever convention (or none) they liked to define the repository name, leading to a situation where there was a lack of consistency across the GitHub organization. Consistent.

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Userpilot

JANUARY 28, 2024

Among other benefits, they help you: Collect customer feedback with minimal effort : Imagine a quick, bite-sized snack instead of a full-course meal. Get more specific feedback for each touchpoint : Instead of a broad overview, micro surveys can zoom in on specific interactions (touchpoints) customers have with your product or service.

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Intercom, Inc.

AUGUST 13, 2019

Automated customer service isn’t a new concept. Here’s an inside look at how we’ve implemented personalized, automated customer service at Intercom, and ideas about how to successfully implement automation as part of your own support offerings in the future. What is automated customer service? Why automate your customer service?

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Agile Velocity

OCTOBER 11, 2023

When it comes to Sprint Planning in the Scrum framework, precision and predictability are paramount. Another far less labor-intensive process, is using Monte Carlo simulations based on the team’s past throughput data to forecast how much work can be delivered in a sprint (within a certain degree of probability).

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Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Reports, statistics, and product benchmarks give you hard data on trends in the product world. Blogs will give you insight into all aspects of product management in easy-to-digest bites.

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The Product Coalition

MARCH 8, 2023

assisted tool into a provider’s workflow will reduce the analysis time and mitigate misdiagnoses. Large diagnostic data volumes can hinder neurosurgeons in precisely identifying tumors and their segmentation, leading to unintended consequences if misdiagnosed. tool will fit into a provider’s workflow. Integrating an A.I.-assisted

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Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. But tracking user analytics data across the user journey , and leveraging it to drive growth, are two separate things. When it comes to software products, we must rely on user analytics. What is user journey analytics?

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Userpilot

MARCH 19, 2021

Setting up customer behavior analytics for your product can give you great insight on how users interact with your brand and where you can start making changes that drive product-led growth. The What, How, Who and Why of Customer Behavior Analytics. What are Customer Behavior Analytics? Understanding the ‘How’.

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eG Innovations

MARCH 31, 2022

With IaC (Infrastructure as Code) becoming de facto and ubiquitous, decent APIs have long been a must have on product evaluation checklists; there are of course a few exceptions – namely products aimed only at SMB (Small and Medium Business), immature startups, or freeware. Accessing the data stored in eG database using eG CLI.

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Userpilot

JULY 15, 2022

Finally, align your data sources across teams to ensure you do not become the source of your blindspots. Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools. Not all touchpoints can be tracked by analytics. What are the data sources feeding the dark funnel?

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Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Increasingly, they realize raw data isn’t enough: they need actionable insights for optimizing product development, increasing adoption, and growing sales. The solution has a name: software usage analytics.

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UX Planet

JANUARY 29, 2024

This means the design system designers don’t just create the Figma UI design kit, token names, design system documentation, and educate the team. Form with Google Material Design styles Another example is from the generative AI tool tldraw where I sketched a simple idea circle that increases or shrinks when I move the slider.

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Gainsight

MARCH 4, 2024

Data is the objective pillar that drives every successful business. For online training programs, data plays a critical role from beginning to end. You want to help your learners know how to excel at the service they are providing, so metrics that track improved response times or lower cancellation rates can help demonstrate ROI.

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Userpilot

JANUARY 8, 2024

Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

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