Userpilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from. Why do you need to track product analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Ask Benny

JANUARY 25, 2020

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. How is technical debt created?

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Ask Benny

JANUARY 25, 2020

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. How is technical debt created?

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Userpilot

NOVEMBER 21, 2023

TL;DR A product launch checklist is a list of all the actions to complete before, during, and after releasing a new product , feature , or update. New product launch checklist: Conduct market and customer research to assess the competitive landscape, identify unmet customer needs, and assess demand.

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

The Product Coalition

DECEMBER 5, 2019

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. How is Technical Debt Created?

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Ask Benny

DECEMBER 4, 2019

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. How is technical debt created?

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Intercom, Inc.

JULY 28, 2022

Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom. In today’s episode, we sat down with Sanj to talk about scaling sales teams, what makes a great salesperson, and strategies to deliver the best outcomes for your customers.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. We know firsthand how hard it is.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

BrainMates

SEPTEMBER 18, 2019

It’s heart-breaking that, after all the effort that goes into developing and launching a new Product, from so many different people, 40% of product launches fail. Markham’s landmark study showed [1] and this is what we learned about at the latest Product Talks in Sydney. So, why does Kent think product launches fail?

Product launches 49

Product launches User Testing Weak Development Team Product Research 49

Userpilot

JANUARY 21, 2021

In this post – we will make it clear how Product Owner vs. Product Manager’s roles differ, what skills each need to have to excel in their roles, why you need both in your product team and when is a good time to hire for those roles! a Product Owner. a Product Owner. In a hurry?

User Testing 98

User Testing Customer Feedback Onboarding KPIs Product Management 98

Userpilot

FEBRUARY 12, 2021

What Products Is Freemium Most Suitable For? The Benefits of Freemium for SaaS How the Freemium Business Model Works The Disadvantages of Freemium for B2B SaaS Alternatives to Freemium Product Marketing Tricks for Freemium and Free-Trial. Freemium is offering your most basic features and product experience for free.

User Testing 98

User Testing B2C Reporting Tools Onboarding KPIs 98

Userpilot

JANUARY 18, 2021

The time tracking feature doesn’t differentiate between billable and non-billable time. To cap it all, the product tour at the beginning is boring, bureaucratic — and compulsory. Activation is all about the user’s first experience with a given product. It’s not sufficient to just use the product.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

BrainMates

NOVEMBER 1, 2021

Now hold on a minute you might say, isn’t product failure just the inevitable cost of product innovation ? Developing and launching a product only to have it fail is the complete antithesis of the “Fail Fast” innovation motto. Segway is a well known example of a “general purpose” product that no one actually needed.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

Business of Software Conference

FEBRUARY 16, 2021

0:35 James Avery, Kevel: Yeah, we’re actually we, we decided to take a little break of locked out, of course, like everybody else, we’ve been stuck in our house, working from home, kids are going to school from home. And I was a software developer before. The Good and the Bad of Taking Money. And where are you?

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Userpilot

SEPTEMBER 4, 2023

A Talk By Melissa Kwan (Cofounder And CEO, EWebinar) TL;DR Blue ocean strategy is about creating uncontested market space instead of competing directly with rivals. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. Entirely new markets can be born.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

AUGUST 15, 2023

Start by conducting extensive market research to understand the landscape, map out the needs of individual users to understand pain points, develop a clear value proposition, and then define key performance indicators to measure progress against. Book a demo with our team to learn more. What is a product launch plan?

Feedback Software 97

Feedback Software Research Software Analytic Tools Product launches 97

Userpilot

SEPTEMBER 4, 2023

A Talk By Melissa Kwan (Cofounder And CEO, EWebinar) TL;DR Blue ocean strategy is about creating uncontested market space instead of competing directly with rivals. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. Entirely new markets can be born.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

JANUARY 20, 2022

Since then, in anticipation of Intercom’s R&D plan for 2022, we started looking at our internal cadence of productivity and kicked off a project to evaluate each process from ideation to shipping. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. So I’m going to talk about Product-Market Fit.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Intercom, Inc.

JANUARY 31, 2019

And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. For today’s episode, we’re sharing go-to-market insights from past interviews that have resonated with us. When you’re a small team, your time is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Userpilot

MARCH 31, 2023

If you want to see examples of 16 product evaluation questions, keep reading! What is a product evaluation survey? A product evaluation survey is a research tool used by product teams to gauge how users feel about product performance at various touchpoints. How was your experience using our product feature?

User Testing 96

User Testing Customer Feedback Product Research Feedback Software 96

Department of Product

AUGUST 22, 2022

Here’s some of the areas we felt could be the most impactful as part of your product health check, spanning data, devices, value proposition, business and strategy. Sure, you can dig deeper later on, but these are fundamental metrics that are important to understand when you’re assessing the overall health of your product.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Userpilot

FEBRUARY 27, 2023

TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. 4) Ability to analyze the results – both quantitative and qualitative.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

DISQO

JANUARY 22, 2019

Regardless of eagerness, developing a mobile app by applying the same resource allocation and planning process you would for a widget factory almost always results in disappointment. But best-in-class approaches to digital product management don’t just elude traditional blue chips. 1 via developing ‘technology.’ Going from 0 ?

User Testing 40

User Testing Research Software Weak Development Team Feedback Software 40

DISQO

JANUARY 22, 2019

Regardless of eagerness, developing a mobile app by applying the same resource allocation and planning process you would for a widget factory almost always results in disappointment. But best-in-class approaches to digital product management don’t just elude traditional blue chips. 1 via developing ‘technology.’ Going from 0 ?

User Testing 40

User Testing Research Software Weak Development Team Feedback Software 40

DISQO

JANUARY 22, 2019

Regardless of eagerness, developing a mobile app by applying the same resource allocation and planning process you would for a widget factory almost always results in disappointment. But best-in-class approaches to digital product management don’t just elude traditional blue chips. 1 via developing ‘technology.’ Going from 0 ?

Research Software 40

Research Software Weak Development Team User Testing Customer Experience 40

DISQO

JANUARY 22, 2019

Regardless of eagerness, developing a mobile app by applying the same resource allocation and planning process you would for a widget factory almost always results in disappointment. But best-in-class approaches to digital product management don’t just elude traditional blue chips. 1 via developing ‘technology.’ Going from 0 ?

Research Software 40

Research Software Weak Development Team User Testing Customer Experience 40

Andrew Chen

SEPTEMBER 4, 2018

Sonal: I love that you said that because one of the complaints I’ve heard about “growth hacking” is that it’s just marketing by a different name, and what I’m really hearing you guys say is that there’s a systemic point of view, there’s rigor to it, there’s stages, there’s a program you build out.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work  (“Our AI-based tech support lookup product will cut your support costs by 25-35%.”)

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

FEBRUARY 21, 2023

TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. Looking for the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Usersnap

JANUARY 12, 2022

In short, the CPO oversees all aspects of a product’s vision, design, and development. They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. How Much Does a Chief Product Officer Earn? What Is a Chief Product Officer? .

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Userpilot

FEBRUARY 23, 2023

Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Collect real-time insights on the go as you’re introducing new features or product updates. Here are its pros.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Collect real-time insights on the go as you’re introducing new features or product updates. Here are its pros.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

svpg

SEPTEMBER 30, 2016

Article: Behind Every Great Product. I titled the paper, “Behind Every Great Product” and it was inspired by the classic Good Product Manager / Bad Product Manager by Ben Horowitz. The paper proved popular and helped many teams to get a better understanding of just what product was all about.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Userpilot

FEBRUARY 27, 2023

Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Collect real-time insights on the go as you’re introducing new features or product updates.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

Here is why customer feedback matters: Understand whether customers see value in your product and if it meets their needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Collect real-time insights on the go as you’re introducing new features or product updates.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52