Course Inbound Market Research Research Software 
Userpilot
OCTOBER 8, 2021
If you want to take your SaaS company's MRR to the next level , it might be time for you to investigate the subject of product growth platforms. By turning your product itself into a viral sales engine, these platforms take the pressure off traditional sales and marketing departments — and, of course, their associated budgets.
Intercom, Inc.
APRIL 7, 2020
Our new research reveals the impact it’s had on these teams. Below, we share how the outbreak has impacted three key support metrics – inbound volume, wait times, and CSAT scores – and advice from respected leaders on how to continue caring for your customers in a crisis. Inbound volume is spiking for half of support teams.
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Intercom, Inc.
NOVEMBER 20, 2018
In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. The sooner you adopt these steps, the faster you’ll see growth.
DISQO
JULY 5, 2018
Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. If you’re good at course correcting, being wrong may be less costly than you think, whereas being slow is going to be expensive for sure.”. No one wants to be the next Blockbuster.
Business of Software Conference
NOVEMBER 16, 2023
When you think about trying to scale your software business and sell your product – especially in today’s world, where AI now seems to be the automatic default – you may be stressing over how to do it well. If you want to sell something – be it software or handbags or cars or bananas – it pays to consider that. Pick up the phone.
Userpilot
DECEMBER 19, 2022
B2B marketing expenses can vary wildly depending on whether you’re building a brand on social media, investing in content, or targeting enterprise customers with account-based marketing. What is B2B marketing? Do your market research. User segmentation with Userpilot. Measure and analyze what matters.
Gainsight
FEBRUARY 2, 2024
Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.
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