Intercom, Inc.

JUNE 20, 2018

We had to look at the problems our new customers needed to solve with fresh eyes and build a healthy partnership with Product to turn these roadblocks in the sales cycle into solutions that customers would love. Trial and error: adding sales input to the product roadmap. Here’s how we did it with a few lessons we learned along the way.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Bain Public

JUNE 11, 2019

In order to get the job done properly and efficiently, product managers deserve the proper software, tools and resources needed to create and execute successful products. Is a highly customizable product, covering all aspects of project and product management as well as offering a system suitable for large product teams.

Feedback Software 40

Feedback Software Research Software Analytic Tools Reporting Tools 40

Product Innovation Educators

JUNE 3, 2024

Secondary research: Analyzing data from already available sources like market reports, competitor websites, and customer reviews. ” Market research makes this possible. They continuously gather customer insights to drive product innovation and stay ahead of the curve. The winning flavors generated billions in sales.

User Testing 177

User Testing Product Research Market Research Data Visualization 177

Business of Software Conference

APRIL 9, 2021

artisinal software companies and where are you where are you speaking to us today from. In the grand scheme of things, nothing’s gonna really, the company’s not gonna go bankrupt, which I realise it’s an incredible privilege that we have as a software, entrepreneur intrapreneurs. And when is it due?

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40