Intercom, Inc.

FEBRUARY 28, 2018

Our teams across Intercom think and work holistically, so when we talk about Product, we mean engineering, design, product management, research and analytics. That means we’ll be hiring 350 people over the next 18 months across our offices in San Francisco, Dublin, London, Chicago and Sydney.

Research Software 195

Research Software CTO User Testing Analytic Tools 195

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Signup to be a Mentor Today! View the live stream….

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. all the ingredients of a great startup experience!

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Userpilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Engineering Manager: In charge of planning, designing, and overseeing projects.

Research Software 97

Research Software Feedback Software Analytic Tools Onboarding KPIs 97

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Bain Public

MAY 29, 2020

It is a known fact that startups which are accompanied or coached, view their chances of success as being much higher compared to those that are not. of accompanied startups assess their chances of survival as strong, especially during the current uncertain climate. of startups rate their chances of survival as high, 13.5%

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Productboard founder and CEO Hubert Palan on mastering product strategy. Far too many businesses rely on early-on hunches to inform their product strategies. Later’s Farhan Virji on adapting B2C support strategies for B2B teams.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

SEPTEMBER 27, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

As an undergraduate at UPenn, I was originally planning to move into software engineering on graduation. Many top employers are looking for computer science or engineering graduates to fill PM positions, and this is an excellent route into the role. How is the strategy here different for current MBA students?

Technical Advisors 98

Technical Advisors Feedback Software Product Management Product Manager 98

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. Jonathan Berg Director of Product Management, Schoology.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

JANUARY 5, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

People-First Product Leadership

MARCH 24, 2024

I recall the startup founder who literally bounced with excitement when we discussed the product being built. There was the CTO who recommended I take his job to align product, design, and engineering more closely. We were a team due to a shared mission, vision, strategy and goals - not because of where we physically sat.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

The Product Guy

FEBRUARY 18, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Gainsight

OCTOBER 22, 2020

Founded in 2006 by Brian Halligan , Chief Executive Officer, and Dharmesh Shah, Chief Technology Officer, Hubspot is headquartered in Cambridge, Massachusetts, with offices and customers worldwide. They needed somebody who was in the building to work with the engineers and think about product management.”

Feedback Software 52

Feedback Software CTO User Testing Customer Feedback 52

The Product Coalition

AUGUST 14, 2018

These more senior engineers often find themselves in a challenging role, splitting their time between individual contributor responsibilities as well as management duties. At an early stage startup this may be the co-founder/CTO. At mid to later stage, this is more likely a Senior Engineer.

Product Management 68

Product Management Product Manager User Testing CTO 68

The Product Guy

MARCH 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. Jonathan Berg Director of Product Management, Schoology.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Gainsight

NOVEMBER 11, 2018

It is a lean group of high achievers: Engineering and Product team members average over 10 years of relevant experience, carry deep domain knowledge, and have followed Mickey through multiple companies. Listen to the Aptrinsic team (about the buyer, market, technology). They will lead our strategy and message to the Product world.

Development Team Review 45

Development Team Review Technical Review Software Review Customer Experience 45

The Product Guy

FEBRUARY 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

As an undergraduate at UPenn, I was originally planning to move into software engineering on graduation. Many top employers are looking for computer science or engineering graduates to fill PM positions, and this is an excellent route into the role. How is the strategy here different for current MBA students?

Technical Advisors 40

Technical Advisors Feedback Software Product Management Product Manager 40

Mironov Consulting

JANUARY 17, 2019

I think this is fundamentally wrong for companies with more than a half-dozen customers or a dozen employees – and is a primary contributor to product strategy gridlock. Bare metal startups don’t have a product management team, just as they don’t have a sales/marketing organization or support group or a business analytics squad.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

Izenda

APRIL 29, 2019

These factors are important in balancing the demands of engineering teams, customers, and revenue goals. This could also jeopardize the relationship with engineers, who may lose confidence and trust in their product manager. Product managers validate the product solutions or devise new access points for the technology.

User Testing 53

User Testing CTO Coach Product Management Product Manager 53

BrainMates

JULY 3, 2018

We define Product Management as the engine of an organisation that creates value for customers. They are responsible for all product activities within an organisation, creating the overall product strategy to achieve the corporate vision and goals set by the CEO and board members. Performed over time, not occasionally.

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

Usersnap

SEPTEMBER 29, 2022

In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers. ⤵️ What are the levers of SaaS Growth Strategies? Types of SaaS Growth 5 steps to scale SaaS Growth, regardless of your competitive strategy 1. What are the levers of SaaS Growth Strategies?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. 12 Six Steps to Superior Prototyping: Lessons from an Apple and Oculus Engineer. ” #23 What is Good Product Strategy?

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

SEPTEMBER 16, 2023

Ever since I took my first step into the dynamic landscape of the startup scene in Israel, proclaimed as the ‘Startup Nation,’ my professional journey has been a continual source of learning over many years. A significant factor contributing to this is the trend of Israeli startups primarily targeting US or European markets.

Startups 116

Startups Technical Review Product Management Product Manager 116

Product Talk

MAY 10, 2023

We discussed how Ellen first learned about continuous discovery and the steps she took to roll it out, specifically with the engineers at Orion Labs. Teresa: We are here today to discuss how Ellen introduced her engineers to discovery and how she got them involved in a more continuous cadence to their discovery work.

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Mind the Product

JULY 9, 2018

Though engineering, design, or business are the most common, some of the best product managers out there have come from customer support, QA, business analysts, and more. In many ways this is analogous to the Architect track in engineering (in contrast to the CTO track), and something we should encourage more. Product Manager.

Product Management 193

Product Management Product Manager CTO Coach User Testing 193

PMLesson's Ace the PM Interview

JUNE 9, 2020

For example, imagine that a CTO is looking to develop and bring to market a software product. This program would be made up of several projects with similar goals at every phase of the program's lifecycle, from strategy creation to execution to delivery to completion.

Reporting Tools 98

Reporting Tools Fractional CTO Fractional VPE CTO 98

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. We look at the death of the 10 blue links and why Google is now an answer engine as opposed to a search engine. The customer or user acquisition strategy is product-led and follows this concept of land and expand.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

The Product Coalition

OCTOBER 6, 2020

Disney wanted to find out if promoting the genie on social media would positively or negatively impact their marketing strategy. They recognized the power of their technology, and they decided that they were going to transition those customers from Mashwork to Canvs. That’s why my first hire was not engineering. Source: Canvs.ai

User Testing 146

User Testing Data Visualization Product Research Research Software 146

Business of Software Conference

MAY 15, 2019

It was I think the biggest startup in corporate history at the time. I said look I want to build this game engine from scratch how easy would it be. Whereas in the UK we build incredible chassis the engines is beautiful and you go and try and sell that to somebody and they go “Well you know what is it? So I went to visit him.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

The Product Coalition

NOVEMBER 7, 2019

The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. Many of the world’s most successful startups have outsourced some of their work. Simply put, the CTO must choose between (1) staffing an in-house team, and (2) outsourcing the work to an external team.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60