Intercom, Inc.
AUGUST 13, 2019
In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.
Intercom, Inc.
JANUARY 27, 2022
More, while women have been taking more and more jobs among top technology executives, at big U.S. firms, only 18% of chief information officers or chief technology officers are women. ” Recently, myself and the Content team were discussing the different ways we could approach this important topic.
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The Product Coalition
OCTOBER 6, 2020
By leading the creation and development of groundbreaking qualitative analysis products, Jared is dedicated to helping companies like Netflix, Sony, and Disney understand how their content impacts audiences everywhere. That’s Jared and his teams focus on identifying the core emotions that people use when they express how they feel online.
Business of Software Conference
FEBRUARY 28, 2022
In the neutral corner… On the side of neutrality, she discusses the views of people including Demis Hassabis – DeepMind founder, Verner Vogels – Amazon CTO and others who argue broadly that technology is neutral but can be applied for good and bad. As the world’s first web developer puts it. “As
Business of Software Conference
JUNE 27, 2019
Mikey Trafton, CTO, Alamo Drafthouse Cinemas. There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. BoS USA 2018 Mikey Trafton Managing a Badass Team from Business of Software Conference. BoS USA 2018 Mikey Trafton Managing a Badass Team from Business of Software Conference.
Intercom, Inc.
DECEMBER 21, 2021
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. Zanade Mann , founder of Black Women’s Business Collective.
Crafty CTO
APRIL 12, 2020
Bigger – it speaks to every aspect of the software development process. In the event that the Basecamp guys happen to read this, they might be shrieking and gibbering right now, because they do not, never ever, in any way or sense, describe Shape Up as an “agile methodology.” Big as in a 143 page PDF.
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