UX Planet

JUNE 30, 2025

For example, Brazil’s Nubank (one of the largest digital banks) offers a self-service model in which customers can do “everything from paying a bill or raising their credit limit to setting travel notices” via the app. This kind of comprehensive self-service became a benchmark in 2024.

Data Visualization 67

Data Visualization Banking Reporting Tools Analytic Tools 67

Userpilot

MAY 1, 2024

With a self-named newsletter and podcast, Lenny is a widely followed product expert. Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.”

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

Lenny Rachitsky

JUNE 9, 2024

Don’t waste this valuable real estate on showing your company name or “Thank you.” They show onscreen the longest—while you get set up and while you take questions afterward—so they should contain your strongest point. ” Use the “30-day test” to maintain a high-performance team.

Customer Experience 98

Customer Experience CTO Coach User Testing Startups 98

Andrew Chen

DECEMBER 1, 2021

Jahan Khanna, cofounder/CTO of Sidecar spoke of its origin: It was obvious that letting anyone sign up to a driver would be a big deal. After doing a ton of research, we came onto a model that had been active for years in San Francisco run by someone named Lynn Breedlove called Homobiles that answered our question.[^2].

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

Userpilot

MARCH 7, 2024

Sima : “When I was in Sweden – and this is what I’ve been hearing from a lot of nationalities – there is a lot of bias around your name. I’m going to travel, I’m going to get married, I’m going to have kids…after I exit. Some people accuse us of discriminating men because 90% of our agency are female.”

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

UX Studio

APRIL 29, 2019

Explorers and courageous travellers increasingly go on adventures with RVs. We worked closely with the CTO, the Head of Product, and an in-house designer. Vehicle category order and naming also didn’t make themselves obvious at first sight. We also asked them to name each group. The UX team.

UX 63

UX Engineering User Testing Reporting Tools 63

Crafty CTO

APRIL 12, 2020

My friends at the Chicago CTO Group are very smart people, and everyone I’ve spent time with is practicing some form of agile effectively. When Shape Up follows the road less traveled, there’s a smart reason for it. Not all agile is bad agile. Allowing a project to overrun its deadline is almost unheard of.

Agile 52

Agile Weak Development Team Customer Experience User Testing 52