Mind the Product

SEPTEMBER 7, 2018

Over time, this principle became the norm, and sharing knowledge became standard between practitioners. And while the medical profession pioneered the concept of professional ethics, other industries have also developed ethical codes. Engineering has developed a strict code of ethics that they are expected to adhere to in practice.

Software Review 130

Software Review Technical Review Development Team Review Weak Development Team 130

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? Development. Play the latest episode. #4 No worries.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Product Talk

MARCH 2, 2016

I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. Their efforts have helped to shape the ongoing conversation about the evolution of product discovery. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. – Tweet This.

Product Research 138

Product Research Data Visualization Software Review Technical Review 138

Mixpanel

DECEMBER 3, 2020

Customer experience. Brands winning the war of experience are bringing in 5.7 times more revenue than competitors. Every interaction, every message, every touchpoint matters to customers. These are the core four pillars of personalization: User Segmentation: finding the perfect audience. User segmentation .

Data Visualization 111

Data Visualization Analytic Tools Reporting Tools Research Software 111

PMLesson's Ace the PM Interview

JULY 12, 2022

Writing an excellent cover letter can: Show that you’re enthusiastic about the job: Even if the employer usually skips right to resumes, they’ll notice that you put in the effort. Quickly establish a connection to the company with their own eye-catching mission statements or strategic name-dropping via your work history.

Technical Review 52

Technical Review Product Management Product Manager Data Visualization 52

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. None of her employment at that time was about product management. I liked being that interface between what the company was building and what the customer needs.”

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. While in the early 2010s, the SaaS startup scene in France was not as developed as in the U.S.,

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. Our technology interfaces are gradually becoming more conversational, and we’re just starting to see the quality of natural language understanding get good enough to unlock them.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

PMLesson's Ace the PM Interview

DECEMBER 4, 2020

If you're interested in the field of technical program management, then the answer is, without a doubt, yes. As the name of the position suggests, program sense is an integral part of a technical program manager's day-to-day. They are responsible for ensuring technical processes can be completed according to their deadlines.

Technical Review 52

Technical Review Development Team Review Systems Review Software Review 52

Gainsight

JUNE 4, 2019

Now customer success has its own prestigious award! We wanted to save a spot on the biggest stage in customer success to honor teams that made an impact in four different categories over the last year. So we asked you, the customer success community, to nominate your peers to be recognized. The Innovation Award – Loopio.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

Andrew Chen

SEPTEMBER 4, 2018

Why offline products are so compelling for acquiring customers. Cohort analysis and looking for “smile curves” The Power User Curve aka L28. Part 1: User Acquisition. and so growth tends to decay over time even in the best businesses. Organic, paid marketing, and LTV/CAC. Hope you enjoy it! Palo Alto, CA.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

The Product Coalition

JUNE 24, 2021

In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. These long form conversations allowed us to get to know Benchmark and, at the same time, allowed Benchmark to get to know us as founders as well as our plans for Airbyte. We didn’t need to raise money.

Feedback Software 92

Feedback Software Software Review User Testing Development Team Review 92

Amplitude

MAY 17, 2017

When there’s so much data to work with, it’s easy to get careless and assume that the numbers right under your nose are always telling you the truth: A new piece of code breaks your homepage , but after looking at your analytics you see that users are spending more time on it than ever —and therefore must be more engaged.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

UX Studio: Product Management

JULY 29, 2020

Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . Understanding the team and the context they operate in is the starting point before trying to change anything. Listen first. Create alliances.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

DISQO

SEPTEMBER 25, 2019

Ask people to name the most innovative companies, and the likelihood is high that behemoths like Amazon, Netflix, Tesla, and Uber come to everyone’s mind. The fame and glory of those organizations and their disruption efforts is all too familiar, top of mind, and highly-publicized. They couldn’t just be innovation cheerleaders.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Ask people to name the most innovative companies, and the likelihood is high that behemoths like Amazon, Netflix, Tesla, and Uber come to everyone’s mind. The fame and glory of those organizations and their disruption efforts is all too familiar, top of mind, and highly-publicized. They couldn’t just be innovation cheerleaders.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Ask people to name the most innovative companies, and the likelihood is high that behemoths like Amazon, Netflix, Tesla, and Uber come to everyone’s mind. The fame and glory of those organizations and their disruption efforts is all too familiar, top of mind, and highly-publicized. They couldn’t just be innovation cheerleaders.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

PMLesson's Ace the PM Interview

JUNE 10, 2020

As Peter Thiel, founder of the data analytics company Palantir Technologies, once said, "'big data' really means 'dumb data.'" For example, a company like Amazon collects an enormous amount of customer data. Now, imagine our previously mentioned Amazon data scientist who's collected and analyzed a data set regarding customer purchases.

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Something your customers will love. Why the best SF companies work with remote UX teams. Humility versus awards.

UX 65

UX User Testing Technical Review Development Team Review 65

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

UX Studio

MARCH 4, 2019

Web designer vs web developer – as a UX designer, I counter this match daily. But truly, the phrases don’t stop here, we have visual designers, front-end developers, back-end developers, UX designers (like me), et cetera. A developer friend of mine met with a client a couple of months ago. User expectations.

Web Development 46

Web Development Web Developers Development Team Review Weak Development Team 46

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. We caught up for a chat that ranged from how to stand out in a crowded marketplace to why it’s a bad idea to judge your product’s success simply based on how much time people are spending in it.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. We’re sharing the entire recording of New at Intercom – if you didn’t make it, or just want to experience it all over again, here’s your opportunity.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

JULY 5, 2018

The problem, Doug says, is salespeople tend to focus too much on their company and the names on their client roster, rather than connecting with their audience. Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. Short on time? But customers want to know about themselves.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

The problem, Doug says, is salespeople tend to focus too much on their company and the names on their client roster, rather than connecting with their audience. Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. Short on time? But customers want to know about themselves.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Tweet This. Tweet This.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. So I managed to arrive on time. Upcoming Events.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40