Userpilot

JULY 26, 2022

SaaS businesses tend to have heterogeneous customer bases, which means you will probably have customers with different needs. Therefore, you should set different, specific goals for them inside your product and segment them to better understand their needs. A goal is like a milestone that you want your customers to reach.

Customer Feedback 98

Customer Feedback Customer Experience User Testing Feedback Software 98

The Product Coalition

NOVEMBER 27, 2022

Your product will always have bugs, and you will always need to chase and fix the important ones. But sometimes, the really important bugs are not showing in the product itself. These are bugs in your product strategy, and if not fixed, it will be very difficult for your product to succeed.

Customer Experience 135

Customer Experience Feedback Software User Testing Product Research 135

Alchemer Mobile

MARCH 17, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

The Product Coalition

SEPTEMBER 19, 2021

The fact that your potential customers have a problem, doesn’t mean that they are willing to do what it takes to solve it. I knew about the idea of laser eye surgery for a long time but was always too afraid to even think about it. Each one ran a series of tests over a few hours, and told me I’m a good fit for the surgery.

User Testing 136

User Testing Customer Experience Product Research Startups 136

Mixpanel

JANUARY 11, 2021

We have three distinct products: the ad-supported video streaming platform, which is what we started with four years ago; a subscription version of the business with ad-free content; and exclusive original content. We also have a kid’s product, with ebooks, video games, audio stories, videos, movies, etc.

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

The Product Coalition

DECEMBER 11, 2023

Despite its population of 6 million people at the time, it felt like a ghost town. We went for a walk — it was my first time in China — and the streets were almost empty. Time will tell. You need to have a product strategy. That’s why we must take action and test it. For how long? No one knows.

Leadership 78

Leadership User Testing Customer Experience Customer Feedback 78

The Product Coalition

FEBRUARY 11, 2024

We were monitoring our customers’ databases, and the architecture caused a severe performance impact on the databases themselves. It was an informed decision before my time there, that allowed us to release something very quickly. While none of our customers wanted to use this feature, many of them wanted to have the option.

Framework 102

Framework User Testing Customer Experience Definition 102

The Product Coalition

AUGUST 14, 2022

Theoretically you would think that a consulting business isn’t impacted by the time of the year, but I learned that that’s not true. For some reason, most of them want my product strategy and product-market fit lectures during May and June, every year. That thing that is being released to production and customers use.

User Testing 122

User Testing Feedback Software Product Research Customer Feedback 122

Userpilot

JULY 15, 2022

Micro-conversions are small steps your users take to reach the primary goal. A macro conversion defines actions undertaken by a user that serve the primary goal of your business. With Userpilot , you can track micro and macro conversions and segment users to provide a better experience. Signing up to test the product.

Customer Experience 98

Customer Experience Customer Feedback Data Visualization User Testing 98

The Product Coalition

DECEMBER 11, 2023

You need to have a product in the market so that you can start getting signals, and then you need to pay attention to what works. More specifically, the customer profiles that work best. There are two things you want to do with that profile before you continue: the first is to validate and test it for a while.

User Testing 78

User Testing Product Marketing Marketing Customer Experience 78

Product Management University

JUNE 5, 2023

Stay Away From Inward Facing Product Vision Statements Bottom line, product vision statements that are all about the success of your product and your company first and foremost, aren’t going to get anyone excited even though those goals are important. When chaos ensues around product direction, priorities, design, etc.,

Vision 130

Vision Product Research User Testing Customer Experience 130

The Product Coalition

OCTOBER 18, 2020

A good product strategy helps you to acquire happy customers and retain them over time. Here is how product strategy helps you overcome them. Photo by Braden Collum on Unsplash Working on product strategy is an iterative process. I wrote this article to answer that question.

User Testing 107

User Testing B2C Customer Experience Weak Development Team 107

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. 10 Great Questions Product Managers Should Ask Customers. It’s a tenet of Product Management 101 that PMs need to get out of the building and talk to real-live customers… even if it’s just over Zoom.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

The Product Coalition

JULY 31, 2022

One of the hardest challenges of any product and any startup is of course reaching product-market fit. It takes a long time, there is no guarantee that you will succeed even if you’ve done it before (although that definitely helps), and you often find yourself wondering if you are doing the right thing.

User Testing 119

User Testing Product Marketing Marketing Customer Experience 119

The Product Coalition

MAY 30, 2021

But most of all, it is exciting because it gives you an opportunity to see your strategy coming to life in short cycles with immediate feedback loops. The general process of product-led growth starts with mapping the customer journey?—?the You can start by making small changes to your product and marketing (e.g.

Product Research 109

Product Research User Testing Feedback Software Customer Experience 109

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

The Product Coalition

OCTOBER 26, 2020

Thinking and talking about the product definitely falls under this category. When it comes to the actual work products that product managers deliver: wireframes and user stories. It is also about the same time that working with R&D becomes more intense , so a lot of project management is needed. But Do You?

User Testing 126

User Testing CTO Definition Product Research 126

Under 10 Consulting

JANUARY 2, 2020

I’m a fan of the “product management triad”—a product or portfolio team responsible for strategic planning, release planning, and launch planning. product strategy. products, . product planning. manager (perhaps known as a product owner) focused on. in terms of features and product options, and .

Data Visualization 87

Data Visualization Reporting Tools Analytic Tools Research Software 87

The Product Coalition

JANUARY 13, 2021

That’s when I logged in to Facebook for the first time. The reason I am telling you that is that whenever I talk about the fact that your product needs to solve a problem (or serve a need) for your target customers, people bring up Facebook as a theoretical counterexample. I personally worked on such a product fifteen years ago.

Education 114

Education Marketing User Testing Weak Development Team 114

The Product Coalition

SEPTEMBER 14, 2020

You Must Deeply Understand the Methodology Before Using It Think about the last time you implemented a new methodology. Spend an adequate amount of time researching the answers to the questions above. There are very specific times in a business where you want to use this approach, and even then you want to plan it carefully in advance.

Startups 99

Startups User Testing Agile Product Research 99

The Product Coalition

DECEMBER 5, 2021

Photo by Jelmer Borst on Unsplash It’s this time of the year again. I see my consulting customers having to make the exact same decisions. Last month, for example, I met a startup, which had a good indication from the market that their initial product direction was viable. It was nice to dream big for a while. Most options?

Vision 139

Vision User Testing Startups Consulting 139

Revulytics

AUGUST 8, 2019

In his webinar, Maybe We Should Be Problem Managers Instead , he explains how to redefine product management to focus tightly on the value only you can add. You’ll learn why product managers should focus on identifying problems for others to solve, how to set priorities more effectively, and how to spend less time doing other people’s jobs.

Research Software 54

Research Software Product Research User Testing Reporting Tools 54

The Product Coalition

OCTOBER 19, 2020

In 2000, Sergey Brin interviewed for Internet Magazine and said: “ when users come to Google.com all they want to do is search. And that’s our product “. How to Keep the Value Proposition Intact Now that you have a clear value proposition, it’s time to compare what you have on paper to what you have in reality.

User Testing 88

User Testing Magazine Technical Review Customer Feedback 88

Under 10 Consulting

JUNE 6, 2019

In this scenario, product management tends to get pulled into a technical support role for the marketing and sales teams, providing content for demos, presentations, ebooks, and sales enablement. But there’s nothing like personal experience in the market to build credibility with the development team. Your company is unique.

Weak Development Team 40

Weak Development Team Product Research Reporting Tools Customer Feedback 40

Roadmunk

OCTOBER 26, 2017

Matt recently co-authored an ebook with Drift’s CEO, David Cancel, called “ Burndown: A better way to build products.” The ebook explores the Burndown framework that Drift’s product team has adopted for product development. What kind of gets lost in your traditional methods is: where’s the customer?".

Framework 40

Framework Data Visualization User Testing Reporting Tools 40