The Product HQ

APRIL 20, 2024

Becoming an eCommerce product manager requires a specific set of skills and experiences. Common skills among eCommerce product managers include being able to do market research, run an online store, craft a product strategy, and develop customer journey roadmaps for websites. Otherwise, skip ahead.

Customer Experience 52

Customer Experience User Testing Product Research Certifications 52

UX Studio

NOVEMBER 26, 2018

But by doing the right research at the right time, you can get the information you need to advance. Easier said than done… Is it not just a question of market research vs user research? We wrote this to help you choose the right research methods more easily. So many questions regarding research.

User Testing 107

User Testing Market Research Product Research Research Software 107

Userpilot

MAY 30, 2023

Whether you work in product management, customer success, or marketing, you need creative survey ideas to collect feedback that’s relevant, honest, and useful for your job. Asking users to rate from 1 to 5 how easy it is to use your product and measure your customer effort score. Let’s go over them.

Customer Feedback 74

Customer Feedback User Testing Feedback Software Product Research 74

Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade.

Data Visualization 81

Data Visualization Analytic Tools Research Software Feedback Software 81

The Product HQ

APRIL 20, 2024

More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. Businesses need SaaS product managers to oversee their product development efforts and ensure that they are a success. How to Become SaaS Product Manager?

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

Usersnap

NOVEMBER 10, 2023

In his book “Start with Why” , Simon Sinek boldly claims that the ‘Why’ behind your actions matters more than the ‘What’ This principle isn’t limited to leadership or personal motivation; it extends to every facet of the business, including product roadmaps. So how to create and present roadmaps effectively?

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

ProductPlan

APRIL 25, 2023

Great teams assemble individuals with differing skill sets, perspectives, and experiences. Product managers own the vision, strategy, and roadmap for the product(s) they manage. This entails customer and market research, internal prioritization exercises, and tying back product goals and metrics to organizational targets and KPIs.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

The Product Coalition

SEPTEMBER 21, 2020

Part 2 of series on experimentation When should product managers experiment? 10 guidelines to design high impact experiments. And when are experiments invalid? Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work.

Customer Experience 155

Customer Experience Data Visualization User Testing Product Research 155

The Product HQ

MAY 10, 2024

If you want to become a product lead but have no experience, it is still not difficult to get there. Product managers can work their way in their career path to become this lucrative profession with time. Keep reading to learn how to become a product lead with no experience.

Customer Experience 52

Customer Experience Research Software Feedback Software Certifications 52

The Product HQ

MAY 10, 2024

Additional areas include: Background or knowledge in Agile methodology Business skills Data analysis Market research skills Problem-solving Product roadmap development Solid communication skills Strategic thinking To get you started, check out our PMHQ Technical Product Manager Courses. This can be challenging for new graduates.

Customer Experience 52

Customer Experience Data Visualization User Testing Reporting Tools 52

The Product HQ

MAY 10, 2024

To do so, startup product managers will need to conduct market research to maximize product-market fit. Once your team has completed the development phase, you must also participate in creating a marketing plan for your product. The demand for growth in startup product teams is at an all-time high.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Userpilot

SEPTEMBER 14, 2023

Their responsibilities include product discovery, developing product vision, prioritization , roadmapping , analyzing product performance and its iterative development, and leading the product team. Product marketing sits between product development and the market. What are the responsibilities of a product marketing manager?

Product Research 82

Product Research User Testing Research Software Feedback Software 82

Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. However, sentiment analysis takes things a step further to get a clearer view of your brand reputation in the eyes of multiple customer segments. Evaluate the impact of your product and marketing strategies in increasing customer satisfaction.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

JUNE 26, 2023

Picking the right product experience platform is an important task for any product manager. In this article, we’ll be conducting an in-depth analysis and comparison of the 15 best tools currently available on the market. Product teams will use all of these to craft a positive customer experience. Let’s dive in.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Pragmatic Marketing

DECEMBER 3, 2019

has stayed on top of a rapidly evolving market by conducting research that delivers such products as the Game of Thrones Slots Casino , one of the drivers of the publicly traded company’s (Nasdaq ZNGA) third quarter, the best in its 12-year history. No one can argue with the end user!” San Francisco-based Zynga Inc.

Roadmap 91

Roadmap Data Visualization User Testing Product Research 91

Pragmatic Marketing

DECEMBER 3, 2019

has stayed on top of a rapidly evolving market by conducting research that delivers such products as the Game of Thrones Slots Casino , one of the drivers of the publicly traded company’s (Nasdaq ZNGA) third quarter, the best in its 12-year history. No one can argue with the end user!” San Francisco-based Zynga Inc.

Roadmap 91

Roadmap Data Visualization User Testing Product Research 91

Userpilot

JANUARY 17, 2024

If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. If you scale prematurely, you may struggle to satisfy customer expectations. Scaling involves finding the right timing, understanding customer psychology, and making critical decisions to drive product-led growth.

Feedback Software 92

Feedback Software Research Software Analytic Tools User Testing 92

Userpilot

SEPTEMBER 20, 2023

Buckle in… TL;DR A product is anything designed to satisfy customer needs over a period of time, and a project is a time-bound series of activities designed to realize an output. The project manager oversees the project resources to make sure work gets done on time and on budget. using a Gantt chart, etc.),

Reporting Tools 96

Reporting Tools Customer Experience User Testing Research Software 96

Intercom, Inc.

MAY 22, 2019

If you wanted to know your customers’ gripes and praises in the past, you had to assemble a series of questions anticipating their possible answer. It’s all part of a customer-centric philosophy that emphasizes empathy and self-awareness over a staid corporate vision. Short on time? But there’s a better way now.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Userpilot

AUGUST 13, 2023

A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. Customer requests aren’t enough to make product decisions. Validate them with data from other sources, like analytics or insights from customer-facing teams.

Data Visualization 87

Data Visualization User Testing Customer Experience Feedback Software 87

Userpilot

JUNE 30, 2023

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? In this article, we will cover the voice of the customer methodology. We’ve handpicked the right survey questions under different research categories to make everything easy.

Customer Feedback 88

Customer Feedback User Testing Feedback Software Data Visualization 88

The Product HQ

MAY 10, 2024

Do you aim to become a Group product manager or have a product management career in your dream company but have no experience playing the role? Product managers with years of experience can move toward this rank. Becoming a group PM without experience is challenging, but it is not impossible to get there.

Customer Experience 52

Customer Experience Product Management Product Manager Research Software 52

The Product HQ

MAY 10, 2024

It also means that you need practical skills to predict the kinds of technical challenges that AI product teams experience. However, product development is a multifaceted discipline that sits at the crossroads between technology, business, and user experience. It also means managing multiple teams and building a product roadmap.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

The Product HQ

MAY 10, 2024

More and more products are using more complex forms of technology to provide value to their customers. It also means that you stand a better chance of anticipating development deadlines and managing the product roadmap. Recruiters value candidates who have some form of experience in the field. You need to stand out.

Research Software 52

Research Software Analytic Tools Customer Experience Product Management 52

Userpilot

SEPTEMBER 29, 2023

We'll take you through idea generation, market research, defining a minimum viable product, building new features, managing the launch, and beyond. Product managers generate these by looking at key metrics and trends in the market or gathering user feedback from existing products. Ready to get started?

User Testing 92

User Testing Feedback Software Research Software Product Research 92

Userpilot

SEPTEMBER 15, 2022

Did you know that customer intelligence (CI) data helps product managers dive deep into the customer journey and truly understand customers ? SaaS companies use CI data to design personalized customer experiences and better customer communications, increasing customer loyalty, retention, and lifetime value.

Feedback Software 96

Feedback Software Research Software Analytic Tools Data Visualization 96

Userpilot

APRIL 26, 2024

Customer success is a core growth driver for any SaaS business. The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. Are you wondering how to retain your customers and make them love your product? No worries! Let’s get started!

Feedback Software 57

Feedback Software Analytic Tools Research Software User Testing 57

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia. Productboard.

Data Visualization 83

Data Visualization Research Software Feedback Software Analytic Tools 83

The Product HQ

APRIL 20, 2024

Companies like to hire people with prior product management experience and it’s hard to get prior experience as successful product managers without first becoming a product manager. We synthesized all the responses into a few key user needs and brainstormed a few potential solutions.

Customer Experience 52

Customer Experience Product Management Product Manager Research Software 52

Userpilot

MAY 27, 2024

Product thinking is all about putting yourself in the other person’s (user) shoes. Only by adopting a product-thinking mindset and following it as a process can you get to know your users better. TL;DR Product thinking is the process of identifying problems and coming up with solutions by placing the user in the center.

Research Software 94

Research Software Analytic Tools Feedback Software Data Visualization 94

Userpilot

NOVEMBER 23, 2023

Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. Product management involves analyzing user experience , so a product manager needs to be able to use a range of techniques to do it effectively. Product manager skills: market research.

Analytic Tools 87

Analytic Tools Research Software Data Visualization Product Research 87

Product Innovation Educators

APRIL 29, 2024

These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. Product innovation involves creating value, which is judged by the customer. [3:23] They also lead to more influence in our organizations. 2:06] What is product innovation?

User Testing 117

User Testing Product Research Research Software Finance 117

The Product HQ

MAY 10, 2024

In it, we break down the step-by-step approach you must follow to land this job, even if you don’t have any working experience in the field. Steps to Become a Data Product Manager With Zero Experience You don’t need relevant experience to become a data PM. Acquire Relevant Experience Nothing beats experience.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

Userpilot

NOVEMBER 20, 2023

While product managers are more customer and business-centric, technical PMs focus on the technical development and implementation of solutions. TPMs are responsible for market and customer research , but their main focus is on satisfying market needs from a technical point of view.

Analytic Tools 92

Analytic Tools Feedback Software Research Software User Testing 92

Userpilot

JANUARY 22, 2024

TL;DR A product marketing framework is a structured but flexible approach to positioning and promoting your product. The framework is a roadmap for creating a winning product marketing strategy that drives effective resource allocation and provides a flexible foundation for growth. What is a product marketing framework?

Feedback Software 91

Feedback Software Research Software Analytic Tools Product Research 91

Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. TL;DR A marketing survey uses well-crafted questionnaires to gather information about your target audience and their sentiment on your company and competitors. What are marketing surveys?

Data Visualization 76

Data Visualization Product Research Research Software Analytic Tools 76

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52