UX Planet

MAY 25, 2025

I mean frictionless, user-obsessed, data-driven design choices that guide your customer from just browsing to Add to Cart without ahiccup. Ever wondered why some eCommerce websites seem to effortlessly turn casual browsers into loyal customers while others struggle to keep visitors engaged?

Data Visualization

UX Planet

MAY 1, 2025

After years of digital innovation, many financial apps still drown users in dataand miss what really matters: how people feel about their money. At UXDA, we see a radically different path: by applying neuroscience and neuromarketing, weve found that tapping into users emotional motivations can transform their entire financial journey.

Banking

Userpilot

FEBRUARY 25, 2025

A high bounce rate might seem like lost interest, but what if users left because they couldnt find what they needed? Thats why you need user session analysis. Beyond the numbers: Understand why context matters Raw user behavioral data can be misleading without context. On the surface, it looks like a win.

Data Visualization

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing

Userpilot

MARCH 5, 2025

Are you struggling to make sense of scattered user data? The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. Pendo – the best software for product-led insights.

Data Visualization

Reveal

DECEMBER 23, 2024

Product analytics empowers you to understand gaps in your offering and how users engage with your product. Not knowing their advantages and relationships, places you at a severe disadvantage with a crucial lack of visibility and end-user satisfaction. This guide will explain the following core areas: What is product analytics?

Data Visualization

Sequent Learning

OCTOBER 29, 2024

Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).

User Testing

Userpilot

MARCH 4, 2025

Have you ever launched a feature only to see users drop off unexpectedly? Real user monitoring (RUM) bridges that gap by tracking every click, scroll, and frustration signalsuch as rage clicks or slow load timesallowing you to identify where users struggle. But first, lets learn more about real user monitoring.

Data Visualization

Userpilot

MAY 17, 2025

Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. Without a clear view of the user journey, teams optimize the wrong things while real friction points go unnoticed. Ive felt that sting.

Analytic Tools

Userpilot

JULY 22, 2025

What’s your biggest challenge with user onboarding communication? Reaching users with the right message at the right time. Personalizing communication based on user behavior. How do you currently segment users for onboarding messages? Based on user behavior and in-app actions. Guide users to “aha!”

Onboarding KPIs

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. If youre only finding out about these issues after users complain, youre already too late. Weve done the research for you! User journey analysis : Tracks the flow of users across pages to detect drop-offs.

Data Visualization

People-First Product Leadership

NOVEMBER 19, 2024

It’s great if customers are signing up for your free trial at rates exceeding expectations. Existing users: Retention, New account growth (free to paid), Increased adoption + engagement of revenue-generating features, Improved customer satisfaction via net promoter score, Activation of newly launched “a-ha” capabilities.

Product Research

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.)

Data Visualization

Userpilot

MARCH 23, 2025

The competition for customer attention in app stores is intense , to say the least. million apps on Google Play for Android users to choose from and 2 million on the Apple App Store for iOS users, user engagement is being pulled in a million directions (literally). Try to understand what the in-app user journey is like.

Onboarding KPIs

Userpilot

JULY 17, 2025

Unlike traditional marketing emails sent to everyone on a schedule, product growth teams create PLG emails responding to what users do inside your product. Every touchpoint pushes users toward actual product adoption. The goal is to help new users hit their “Aha!” ” I’m sure that makes users go, “How did they know?”

Customer Experience

Userpilot

FEBRUARY 9, 2025

Soon after, a backlash followed, and users flooded social media with complaints. When users interact more, it may seem like a win. However, without qualitative feedback and behavioral insights, teams risk misreading signals, leading to frustration and churn. User feedback is valuable , but without data, its just opinions.

Data Visualization

UX Planet

MARCH 29, 2025

In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. At its core, UX strategy serves as your guide for crafting experiences that genuinely resonate with users and encourage them to engage.

Feedback Software

UX Planet

FEBRUARY 6, 2025

Traditional banking often struggles to capture and maintain customer engagement. This gap in engagement and recognition highlights the customers expectations for a more dynamic and modern digital banking experience. It ultimately changes how we think about financial services. Wheres the brand identity?

Banking

Userpilot

MARCH 21, 2025

The real challenge is shaping an experience that keeps users engaged and drives continuous growth. As a product manager, I know that even small friction points cause users to drop off. Users expect instant value. It ensures faster load times, intuitive navigation, and a smooth user experience.

Analytic Tools

BrainMates

JULY 9, 2025

You can have the sharpest plan in the room, backed by beautiful slides and clear research, but if you fail to bring your stakeholders with you, that plan will stall. Customer support lives at the coalface of usability pain and broken promises. Be clear about what customer pain you are solving now, what will wait, and why.

Data Visualization

Userpilot

JULY 17, 2025

Onboarding and activating new users Driving adoption of key features Improving trial-to-paid conversion rates Announcing new features effectively How are you currently trying to solve this? Userpilot helps you build, test, and measure these experiences without writing any code. What are the stages of the customer lifecycle?

Onboarding KPIs

Userpilot

APRIL 30, 2025

Your app experience makes or breaks user loyalty: the slightest improvement can boost retention and revenue. Friction points, like confusing onboarding or sluggish navigation, can turn new users into churn statistics. Such feedback is crucial for driving higher engagement and retaining users.

Analytic Tools

Usersnap

DECEMBER 20, 2024

Release notes aren’t just a list of changestheyre a key touchpoint in the customer journey, reinforcing why users chose your product by consistently delivering value, building trust, and showing that youre invested in their success. Every update is a chance to show youre listening to your users needs. The Secret?

Data Visualization

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. Here, we look at the best help desk software so you can choose the right fit and continue giving your customers the best experience. What are the different types of help center software?

Analytic Tools

Userpilot

JANUARY 29, 2025

Many product people fall into a common trap when tracking user behavior by focusing too much on numbers or relying only on user feedback. The truth is that you need to find the silver lining between quantitative and qualitative data to analyze user behavior effectively. Quantitative data shows you what users are doing.

Data Visualization

Userpilot

JUNE 30, 2025

Video onboarding can be the solution you need when text-only tutorials are driving your users away. Text-heavy onboarding flows can overwhelm new users, leading to increased support tickets and slower activation. But videos provide a more human way to guide and demonstrate how your app works, and drive customer retention.

Onboarding KPIs

Userpilot

MARCH 30, 2025

According to a 2024 analysis , on average, over 95% of users who download a new mobile Android app abandon it within the first 30 days. A successful mobile app must consistently transform fleeting interactions into lasting customer relationships. To properly define it, ask yourself: What key actions do you want users to take regularly?

Analytic Tools

Userpilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. Why is your mobile app user retention declining?

Analytic Tools

Userpilot

JANUARY 21, 2025

Frustrated sessions and frustrated users. Studies even show 88% of users are less likely to return after a bad experience, and 13% will tell at least 15 people about their frustration. To diagnose and fix user frustration, you need product analytics that goes beyond surface-level metrics. Are you overlooking user frustration?

Data Visualization

UX Planet

NOVEMBER 18, 2024

These resources might include IT support staff who ensure the online system is functioning correctly, customer service representatives who handle inquiries, and administrative staff who manage the documentation. Service designers focus on the user experience, making sure that the services meet the needs of the users.

Data Visualization

Userpilot

MARCH 30, 2025

While Pendo is known for its top-notch product analytics and in-app guidance features, the mobile offering often receives mixed feedback, especially regarding pricing, implementation complexity, and feature limitations. Plus, it connects with the web version so you can track the user experiences across mobile and web platforms.

Data Visualization

Userpilot

JUNE 10, 2025

These are alarmingly high figures, especially when you consider that customer acquisition cost for mobile apps has been steadily increasing. Everything points to one fact: mobile app owners with a substantial user base are better off focusing on retention over acquisition. How do you do it? What is mobile app churn?

Analytic Tools

Userpilot

JANUARY 15, 2025

Since companies started using them in the early 2000s, session replays have seen continuous adoption, with Research Nester projecting a 13.3% A session replay is a reproduction of a users experience on your website or app. This allows you to see exactly how users behave in your application. CAGR in the next couple of years.

Data Visualization

Userpilot

APRIL 8, 2025

Gathering mobile customer feedback shouldnt just be a checkbox item. As a product manager, I believe its a critical step to understanding whos really using your app, whats tripping them up, which features are making a difference, and how many users might opt for your paid plans. Create mobile surveys in seconds with Userpilot.

Customer Feedback

Userpilot

NOVEMBER 29, 2024

Fullstory session replay is a feature that allows you to watch real user interactions with your website or app. It captures every click, scroll, mouse movement, or keystroke to help you understand user behavior, identify friction points , and improve UX. How can Fullstory session replays help analyze user behavior?

Data Visualization

Userpilot

MARCH 27, 2025

For example, Appcues has very limited survey features for collecting feedback from mobile users. It also lacks an analytics layer, limiting your visibility into user behavior. Hotspots: Small, interactive icons that direct users attention to specific areas in your mobile app.

Data Visualization

Userpilot

JUNE 12, 2025

In this article, we’ll explore how Userpilot supports healthcare companies in solving these challenges, drawing directly from real-world user evidence and success stories. In fact, 40% of customers report significant time savings when creating in-app campaigns for guiding users through new features.

Data Visualization