Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Let’s dive in! What is digital analytics?

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Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Let’s dive in! What is digital analytics?

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Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. Let’s dive in! What is a product analyst?

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Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Atlassian

APRIL 6, 2022

Organizations and teams have had to move from in-office to remote to hybrid work fluidly while producing the right outcomes for their customers, investors, and employees. In the past, we’ve provided contextual data and in-product dashboards to help teams get such insights. All this has not been easy.

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The Product Coalition

MAY 20, 2020

Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. Good data visualization helps you to unlock new insights, monitor your KPIs, understand user behaviour, and effectively communicate data with non-tech teammates. Platforms for Data Visualization 1.

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Intercom, Inc.

AUGUST 13, 2020

Yesterday we launched powerful upgrades to the Intercom platform for support teams. We’ve always used Intercom to provide support for our customers and, as our customer base has grown, we’ve seen first hand the needs for better reporting and workflows in Intercom. Conversation reassignments that respect your team setting.

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Userpilot

APRIL 25, 2024

It helps businesses gain broad insights when specific information is unknown. If you are seeking insight into how marketing research can influence the trajectory of your SaaS, then you have come to the right place! Exploratory research is one of the initial steps in the marketing research process.

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Usersnap

AUGUST 20, 2021

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? Well, you thought you had actionable insights, but then the end result was a big floparoo? That gold mine list of feedback turned into a mine field? Feedback alone isn’t fully actionable and usable.

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Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts.

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NextBigWhat

NOVEMBER 20, 2022

Cisco pays Data Analysts $135,398/yr est. Apple pays Data Analysts$131,564/yr est. IBM pays Data Analysts $111,504/yr est. Here are 9 Essential Tools for Data Analytics. In this thread, I am going to show you a super fast breakdown of the 9 tools you’ll be using as a data analyst. 2 – Tableau. 2 – Tableau.

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Centercode

MARCH 18, 2021

It’s incredibly useful — but getting that data is only half the solution. But when it’s contextualized and organized effectively, the second half of the solution — mining insights you can use to improve your product and increase success — is easy to do. Being Insight-Driven During Customer Testing.

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Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

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ProductPlan

FEBRUARY 8, 2022

Inability to process and learn from the flood of customer feedback and data pouring in. While product management focuses on the customer, the product operations manager’s customer is the product team. Implementing or optimizing systems and processes. Implementing or Optimizing Systems and Processes.

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Userpilot

DECEMBER 5, 2023

Knowing how well your products and campaigns perform can give you the most vital insights needed to guide your business. Having the right performance reporting solution for product analytics in your arsenal optimizes risk management and aids in financial planning by ensuring each decision you make is data-driven.

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Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks.

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Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

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Centercode

FEBRUARY 26, 2019

How about this one: imagine running a community of 1,000 active testers when your only beta testing tools are Excel and Outlook. That’s because when it comes to successful Customer Validation, your processes and tools go hand in hand. The beta testing tools you use can have a big impact on your efforts – and results.

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Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. But how do you know you’re picking the right tools? What is user tracking?

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ProductPlan

MAY 17, 2022

But one consistent thread is the major role they play in managing the product stack of tools. Not only are they power users of these enabling technologies, but they typically wield a lot of influence when determining which types of tools—and specific products—appear in and remain part of the product stack.

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Centercode

AUGUST 7, 2020

You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. So how do you, a resource-strapped beta team, reduce the costs of customer testing without sacrificing thoroughness or compromising the quality of your product?

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Gainsight

APRIL 8, 2021

We are our own harshest critics, and I love giving the product team feedback as I run the Gainsight platform for Gainsight. . With the recent release of Gainsight’s Horizon Analytics, my team and I started using the beta version’s tools and functions as soon as they were available. Analytics – Simplified.

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Gainsight

JUNE 17, 2020

Today I’m chatting with Lorna Henri , a customer success trailblazer and Global Vice President of CS, TAM, and Support at Mapbox. Nick: I think that might explain how you ended up in customer success! Lorna: Mapbox had grown to a certain level and was starting to attract and sell to larger and larger customers.

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Gainsight

MAY 13, 2020

The 6 key messages that you will hear weaved throughout Pulse Everywhere are the main questions we know to be top of mind for Customer Success and Product Leaders everywhere. Visibility to gain a common view of the customer. How to find pockets of expansion in your customer base. Efficiency and how to do more with less.

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Amplitude

JANUARY 13, 2021

Today, about one-third of Americans have used a dating app or site, and 12% have either been in a committed relationship or gotten married to someone they met through online dating, according to a recent Pew Research report. I’ve been with OkCupid for three years and I manage our data science team, which handles platform analytics.

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Userpilot

APRIL 29, 2024

Your tech stack not only defines the backbone of your business operations but also influences your ability to innovate, scale, and deliver exceptional value to your customers. It encompasses programming languages, frameworks, databases, product analytics tools, etc. For UI design, you can consider tools such as Figma.

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Reveal

AUGUST 17, 2022

Among all embedded analytics products on the market, Tableau is certainly one of the most popular BI tools for analyzing, visualizing, and working with data. Tableau has been helping businesses to transform raw data into valuable insights for more than 16 years. The Pros of Tableau Embedded Analytics.

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Reveal

DECEMBER 1, 2021

Choosing the right embedded analytics platform for your business needs is paramount. With its robust capabilities to expand your business, add value to your customers, and ultimately grow your profits, embedded analytics solutions are becoming essential for businesses that want to be able to survive in the market.

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Userpilot

APRIL 21, 2023

We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement.

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Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth.

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Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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Userpilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. What is cross-platform analytics?

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Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot.

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Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

As the PM, your job is to find out how the campaign is performing, how the feature is working, how users are reacting to the new feature, what impact has the feature had your engagement and business KPIs, etc. That’s where investing time and energy into building an operations dashboard will pay dividend for years to come.

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Indicative

OCTOBER 23, 2020

It empowers each team across the organization to make data-driven decisions, with access to reporting and ad hoc analysis. . What Technology Do You Need in Your Stack? As technology develops, analytics stacks become easier to set up, manage, and scale. The data and analytics space is rapidly growing, expanding, and evolving.

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Gainsight

FEBRUARY 3, 2020

A lot happened to the Gainsight platform in 2019. Gainsight is in lockstep with the ever-evolving discipline of customer success. As the leading customer success platform , we’ve continued to focus on building out the tools that CS teams need to optimize and mature their strategy. Are you all caught up?

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