Product Talk

DECEMBER 6, 2023

Why does the outcome focus on business value and not customer value? Why can’t you just generate opportunities from what you know about your customers? How do you represent customer segments on an opportunity solution tree? What if you are being asked to deliver more than one outcome? How do you find opportunities?

Data Visualization 274

Data Visualization Product Research Analytic Tools Research Software 274

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Alternatively, how can we let our current customers suffer and miss out on easy wins just to chase after something that might not even work and won’t generate meaningful revenue for years?

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Birst BI

DECEMBER 18, 2018

According to Gartner, more than 3,000 CIOs ranked Business Intelligence (BI) and Analytics as the top differentiating technology for their organizations. Historically, business users have been presented with dashboards that describe the current state of a KPI, i.e. Net Profitability, Customer Retention, and more.

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Userpilot

MARCH 24, 2021

The product’s key differentiators or unique selling proposition. The main difference being the company-level objectives can be applied to all products, and the product-specific objectives are derivatives from the company objectives, distilled down to a more customer-centric or product-centric outcome. Improve User Experience.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

DECEMBER 21, 2022

RFM analysis is a user segmentation tool used in sales and marketing for targeted customer engagement. Recency takes into account the last time the customer engaged with the product. The Frequency score depends on how often the user engages with a product or feature. Loyal customers are active and have high retention.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 92

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. Here’s why. Why are they not subscribing?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. Here’s why. Why are they not subscribing?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Userzoom

NOVEMBER 18, 2019

These include: ‘Integrating user research into product development’ is the number one challenge faced by 64% of our respondents, last year it was ‘securing resources and budget’. 70% of CEOs now see UX and CX as a competitive differentiator, however budgets are remaining stagnant.

User Testing 91

User Testing Product Research UX Data Visualization 91

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. And our success was evident in the feedback. Pat on back.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Userpilot

JUNE 15, 2022

Learning to differentiate between the two can help you understand your SaaS business in greater depth and drive customer retention. Net Revenue Retention is the percentage of revenue that you retain from existing customers within a particular period. NPR’s insights are excellent for expanding your customer base.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Amplitude

JUNE 23, 2020

Amplitude strives to deliver clear, actionable insights with every aspect of our platform. It helps you find and analyze the milestones that propel users on their journey to becoming a high-value customer. Now they monitor 5th workout as a KPI in Amplitude, and make product bets to help users get there faster.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Alternatively, how can we let our current customers suffer and miss out on easy wins just to chase after something that might not even work and won’t generate meaningful revenue for years?

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Userzoom

DECEMBER 11, 2019

This may even become a competitive differentiator. They’ll need to dig deeper and engage with customers and users by implementing a multi-method approach that includes both quantitative and qualitative insights : Customer opinions, attitudes and behavior. Becky Wright, Senior Product UX Researcher.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Evaluation.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Imaginary Cloud - Design

APRIL 7, 2021

User Experience is a key factor regarding the success of a digital product, and the main ingredient to an excellent UX lies in a thorough user-centered approach. In other words, it is crucial to a product's success to consider who the users are, as well as their motivations and goals. Conclusion. What is a UX Audit?

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Sachin Rekhi

AUGUST 6, 2015

The customer development and lean startup methodologies evangelized by Steve Blank and Eric Ries brought us a better approach that favored experimentation over elaborate planning, customer feedback over intuition, and iterative design over traditional “big design up front” development. Target Audience.

User Testing 118

User Testing Document Product Marketing Marketing 118

People-First Product Leadership

DECEMBER 4, 2023

The North Star, a key metric aligned with the Mission, is a crucial indicator for long-term business impact and customer value. Customers : Who is your ideal customer? Often referred to as “ideal customer profile” or ICP for short. Use this insight to differentiate your organization from others in the space.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

ProductPlan

JULY 9, 2021

According to the educational organization Udacity, “the primary function of a data product manager is to balance the strategy, governance, and implementation of anything data-related, and facilitate the conversations between all impacted stakeholders—executives, engineers, analysts, other product teams, and external customers—who consume the data.”.

Data Visualization 40

Data Visualization User Testing Product Management Product Manager 40

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! New User Onboarding Terminology. Activation.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

eG Innovations

JULY 30, 2021

75% of users found the universal monitoring capability to be one of the most useful features of eG Enterprise. 84% of users reported that eG Enterprise helped them avoid application performance outages by identifying problems before end users were affected. Source: TechValidate. #2. Source: TechValidate. #3.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

Roadmunk

JULY 20, 2017

Here are the metrics we break down: Customer Lifetime Value. Customer Acquisition Cost. Customer Lifetime Value. Known by many terms, customer lifetime value (LTV, CLTV, CLV, total customer value) is a benchmark for determining future spending and real customer worth. Annual Contract Value. Quick Ratio.

Customer Experience 74

Customer Experience Product Management Product Manager Technical Review 74