Alchemer Mobile

MARCH 16, 2021

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. Our 2021 report includes data from 1,000 iOS and Android apps with 5,000+ active users, with over a billion app installs evaluated. Key Findings. Go all in on personalization.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Product Talk

DECEMBER 6, 2023

Why does the outcome focus on business value and not customer value? Why can’t you just generate opportunities from what you know about your customers? How do you represent customer segments on an opportunity solution tree? How does an opportunity solution tree connect to a product roadmap? How do you find opportunities?

Data Visualization 280

Data Visualization Product Research Analytic Tools Research Software 280

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. But while few in number, their surveys were successful. Sports Apps.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Usersnap

JANUARY 8, 2024

Learn how to use Usersnap for getting product feedback Jump into the example section immediately ? A paradigm shift in product development Real-world case studies Netflix: Shaping the future of online entertainment ? Testing & Feedback 5. Zappos: Minimizing risk early ? Planning 2. Development 4.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

Userpilot

SEPTEMBER 16, 2021

This is a testament to the level of engagement that you can get out of users who are enjoying what they do. Let's dive deeper into a few gamification strategies that can help you optimize the user experience ! Gamification incentivizes users to engage with your product by leveraging game-like mechanics.

Research Software 52

Research Software Feedback Software Onboarding KPIs Customer Experience 52

ProductPlan

JULY 13, 2022

In a nutshell, products continually evolve based on learnings, feedback, changing market conditions, and financial fundamentals. The details, timing, and methods take a backseat to increasing customer value, and the team rallies around the product vision and strategy, with the product roadmap taking center stage.

User Testing 59

User Testing Customer Feedback Customer Experience Technical Review 59

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Bain Public

DECEMBER 14, 2021

Its host, Michael Luchen, explores how to do product management the best in terms of product strategy and vision, product development frameworks, customer research, and startups. They believe that no topic is off-limits if it helps inspire and build an amazing digital experience for users – and a product people actually want.

Research Software 52

Research Software Product Management Product Manager Data Visualization 52

Intercom, Inc.

OCTOBER 9, 2019

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. Design your environment to fight the busy bandwagon of work and the infinity pools of entertainment.

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

ProductPlan

MAY 10, 2022

As your customers look at their smartphones as their primary tool to shop, get entertainment, and keep in touch with friends and family, they expect the same experience in all aspects of their life. The large number of customers and transactions a digital transformation affects means you can see some significant benefits.

Enterprise 52

Enterprise Analytic Tools Research Software Feedback Software 52

The Product Coalition

NOVEMBER 17, 2023

If you’re looking to harness the potential of Web3 and embark on the journey of building a Web3 app, this comprehensive guide is your roadmap to success. From understanding the fundamentals to delving into the development process and exploring monetization strategies, let’s dive deep into the world of Web3 app development.

Analytic Tools 106

Analytic Tools Feedback Software Data Visualization User Testing 106

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Christy Culp (she/her), Chief Customer Officer at Apptentive: Hello and welcome, everybody.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Gainsight

APRIL 7, 2022

Hear how Product can influence revenue-driving CS strategies, how your community can inform your roadmap, and many more valuable insights at the intersection of all three. Do you know that feeling when you see your customer become empowered and successful with your product? To us, all of our customers are GameChangers.

Entertainment 105

Entertainment Travel Customer Experience Customer Feedback 105

Mironov Consulting

SEPTEMBER 23, 2023

First, worth carefully defining what those two categories mean to me: Product companies build a single instance/release/ version of each product that is sold as-is to many (hundreds, thousands, millions) of users and buyers.  That  Work is quantified in hours, days, or projects.  Clients

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Bain Public

MAY 2, 2022

Interactive trivia could only support single user gameplay and did not have a multiplayer option. It wasn’t flexible and thus WatchMojo couldn’t hold trivia contests where many users could play together and win prizes; therefore, interactive Trivia was not keeping up with alternative business models while engaging with users online.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Department of Product

JANUARY 17, 2023

This thread goes some way to explaining the complicated, unintended consequences of Apple’s updated privacy policies, but the long and short of it is this: Apple introduced a new App Tracking Transparency policy (ATT) which required app developers to ask permission from a user before their activities were tracked for ad selling purposes.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

The Product Coalition

FEBRUARY 5, 2021

Michael tried to treat his research project as a real-life product by thinking about what the user interface should look like, what the user experience should be and how to lower the cost of development. In the academia of applied science in 2012 it was not common practice to think about design and user experience.

Research Software 157

Research Software Analytic Tools Product Management Product Manager 157

Mixpanel

AUGUST 31, 2020

Vinati Malik is responsible for driving innovation in product features, and enhancement in customer engagement and experience. Tata Sky has been around for 14 years, but what’s special about us is that the customer is the biggest part of what we do. What’s that one thing you want your users to do in your product?

Onboarding KPIs 64

Onboarding KPIs Data Visualization Analytic Tools Reporting Tools 64

The Product Coalition

OCTOBER 27, 2020

While crowdfunding has more commonly been used to sell physical products (gadgets and accessories) and entertainment (video games and albums) it can also be used help product people create digital products without the backing of companies and investors. A portion of your backers could be your beta testers, or a user feedback group.

Feedback Software 89

Feedback Software Customer Experience Entertainment Advertising 89

Bain Public

JUNE 17, 2020

We’ve been able to bring the ideas of product leadership, product strategy, and product management to products developed by local startup entrepreneurs. Aims to provide executives insights, advice and tools to navigate success for their business.

Weak Development Team 52

Weak Development Team Artificial Inteligence Entertainment Startups 52

Gainsight

MAY 10, 2021

Top Picks: Simplifying Customer Success Track. Spotlight: Lorna Henri, Vice President of Customer Success at Modern Health. Topic: Launching Customer Success Fast. Creating a Customer Success organization or team from scratch is never easy. Lorna is the VP of Customer Success at Modern Health. Register here.

Data Visualization 52

Data Visualization Travel Customer Experience Customer Feedback 52

ProductPlan

FEBRUARY 11, 2020

Purpose and Strategy. By far, the change product managers want most this year was a clearer purpose and company strategy (37% of respondents). From the outside, it’s easy to think most companies know what they’re doing and have solid plans and strategies guiding their execution. Far too often, product strategy remains undefined.

Analytic Tools 59

Analytic Tools Research Software Reporting Tools Feedback Software 59

The Product Coalition

DECEMBER 8, 2019

the craft of product management, creating customer and business value) 2. the craft of product management, creating customer and business value) The secret is out. Creating a great product that creates customer and business value is tough. Product vision, strategy, goal setting User experience. Craft Competence ??

Weak Development Team 92

Weak Development Team Development Analytic Tools User Testing 92

Bain Public

SEPTEMBER 19, 2020

As a creator of content for global audiences, Watchmojo offers information and entertainment to its viewers in the form of video content which is translated and distributed through unique digital channels and multiple online platforms, subsidiaries and partner companies. Originally published on Xero Developer Network.

Feedback Software 52

Feedback Software Analytic Tools User Friction Data Visualization 52

Business of Software Conference

APRIL 7, 2020

Ayat is a ‘queen of CRO’ with over ten years helping companies create websites that customers love, and that result in increased sales and retention. Most marketing talk, or business strategy meetings, emphasizes the importance of ‘customer first’. Customer First fails? Video, Slides, & Transcript below.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Userpilot

NOVEMBER 27, 2023

SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. But there’s also the product growth strategy, which shares some similarities and differences with the PLG model. They’re also both strategies designed to improve the product value.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Product Research 105

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . Find out more about BrainStation’s Product Management Certification Courses.

User Testing 40

User Testing Product Research Research Software Product Management 40

Userpilot

JUNE 25, 2023

Escaping the Build Trap promotes outcome-driven product management to deliver real value to customers. Inspired offers valuable lessons and strategies for building successful products. Hooked delivers insights into the psychology of user habits and engagement to design captivating products.

Books 98

Books Analytic Tools Data Visualization Product Research 98

Business of Software Conference

JUNE 29, 2020

You can quickly go from strategy to execution and you know exactly what should be done next. So, it would really help if as we kind of go through this I can get some feedback from folks about what you’ve heard what you’ve done. A lot of product teams are asked to deliver a fixed roadmap with some dates on it.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Business of Software Conference

MARCH 24, 2021

I would rather go out of business than be beholden to anyone other than myself and our customers. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. So David and I set the direction, and the strategy and the vision and sort of where we’re headed.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Andrew Chen

NOVEMBER 1, 2018

Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. How to apply user growth ideas in an investing context. Teams focusing on user growth have spun up across some of the best companies in the ecosystem! (As

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111