article thumbnail

When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

Media/Entertainment. However, we don’t necessarily recommend this strategy because ultimately, you want to use the Love Dialog at strategic points to gain insight into the customer experience rather than just superficially boost your metrics. This tells us a few things. Keep grinding to make your digital experience better.

article thumbnail

How User Feedback Should Influence Your Product Roadmap

ProductPlan

Whenever you build or update a product roadmap, you’ll need to weigh the costs and benefits of several competing goals. Effective product roadmaps include user feedback as a key factor in deciding which goals to pursue. Where to Find User Feedback for Your Product Roadmap. Common examples include: Targeting new user personas.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Carbon Neutral Roadmaps – Chris Adams on The Product Experience

Mind the Product

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. The post Carbon Neutral Roadmaps – Chris Adams on The Product Experience appeared first on Mind the Product. Have you seen someone give a great talk?

article thumbnail

2021 Engagement Benchmarks for Media Apps

Alchemer Mobile

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. But while few in number, their surveys were successful. Sports Apps.

article thumbnail

12 Strategic Customer Engagement Tactics [+ Examples]

Userpilot

TL;DR A customer engagement strategy combines activities and tactics to drive engagement. The best customer engagement strategies you can use to improve customer loyalty are: Offer personalized customer experience based on welcome survey data. Use checklists as a roadmap for users to follow and reach activation.

article thumbnail

2021 Mobile App Engagement Benchmark Report

Alchemer Mobile

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. App categories include Media and Entertainment, Finance, Food and Drink, Healthcare, Personal Services, Shopping, Travel, Utilities, Business Services, and Education.

article thumbnail

Testing Business Ideas – David Bland on The Product Experience

Mind the Product

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Listen if you’d like to learn more about. Experimentation. Who should be involved and when to do it. Listen if you’d like to learn more about.