Mind the Product

JUNE 24, 2020

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. But Fabrice des Mazery, CPO at Thiga, suggests the skills we’ve honed during this time can actually be useful in building relationships with our customers. What drives our motivation? * Quote of the Episode. Suggest them here.

Customer Experience 144

Customer Experience User Testing Product Research Customer Feedback 144

Mind the Product

JANUARY 23, 2019

Her Insider Insight process ignores all the traditional things we know about leading questions and ignoring bias – and she claims that it generates results in as little as two weeks. The Insider Insight methodology. The post Podcast: Breaking the Rules and Generating Insights with Mona Patel appeared first on Mind the Product.

Product Research 110

Product Research Customer Feedback Research Software User Testing 110

Mind the Product

AUGUST 11, 2020

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Managing change with users and stakeholders.

Customer Experience 171

Customer Experience User Testing Product Research Entertainment 171

Centercode

APRIL 11, 2019

Whether it’s the rise of AI, CI/CD, or DevOps, the lines between testing and development are blurring. But as testing methodologies evolve and bleed into development, professional testers are questioning how this evolution will affect their role in product development. Many people are jumping on the test automation bandwagon.

User Testing 64

User Testing Feedback Software Product Research Testing 64

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Mind the Product

MARCH 23, 2021

Are you leaving money on the table, or are you scaring away potential customers? Are you leaving money on the table, or are you scaring away potential customers? Review us on your podcast app so that we can use your feedback to be better. How much should you be charging? In this episode, sponsored by Hotjar, listen [.].

Customer Experience 210

Customer Experience Product Research Strategy Feedback Software 210

Userzoom

DECEMBER 9, 2019

Although we strive to work in an environment where user research is a part of every stage of the product development lifecycle , and your executives have completely bought in to everything you do… we have to be realistic. One very under-utilized ‘tool’ is doing research with – and developing relationships with – customer service.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Userpilot

SEPTEMBER 1, 2021

SaaS product marketing is the strategies and tactics applied to software products and apps to create demand and drive the adoption and retention of said product by the end-user. best practices include: user-centered mindset, personalized messaging, continuous feedback loops, data-informed decisions. moment more quickly.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Mind the Product

APRIL 6, 2021

For most of us, the way that we conduct user research has been different during a year of lockdowns. Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. She joined us on the podcast to talk [.] Suggest them here.

Product Research 120

Product Research User Testing Research Software Customer Experience 120

Userzoom

JANUARY 7, 2020

Can a change management process help your company survive users’ negativity towards necessary changes to your digital product? How do we make improvements to our sites without annoying our users? Well, you would likely begin by contacting your users and telling them that you plan to make a change to your site.

User Testing 93

User Testing Customer Feedback Customer Experience Research Software 93

Mind the Product

AUGUST 11, 2017

Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into twelve key lessons. …but don’t Listen to Customers. . That’s our job. Be a Thief.

Product Management 219

Product Management Product Manager Entertainment Customer Experience 219

Userzoom

OCTOBER 10, 2019

When trying to understand customer behavior on your website, a true intent study can help you uncover your visitors’ intentions. Without knowing the ‘why’ behind the numbers, it’s impossible to have a complete picture of what your customers are actually experiencing on the site. What are they trying to accomplish?

Data Visualization 86

Data Visualization User Testing Customer Feedback Customer Experience 86

Centercode

NOVEMBER 13, 2020

Coronavirus solidified an already shifting focus toward entertainment and events that consumers can enjoy from home. Here’s how streaming services are refining their products and taking a proactive approach to tackling industry challenges with help from their customers — and Centercode. Load Testing. Device Compatibility.

Feedback Software 98

Feedback Software User Testing Customer Experience Product Research 98

Business of Software Conference

DECEMBER 28, 2023

Search Amazon for customer reviews on industry-related products or books. At the end of the day, we all want to be entertained. One study tested how bottled water brands can use personality in their branding to improve consumer brand recognition and preference. I think that we all want to be entertained.’

Software Review 59

Software Review Research Software Feedback Software User Testing 59

Usersnap

APRIL 15, 2020

Roger Dooley , the author of Friction and Brainfluence , is an expert in behavioral science and customer experience. He joined the Feedback Tribe ‘s slack group yesterday for a round of Ask Me Anything. Q: Friction in the customer experience causes drop-offs, what are some ways to identify and measure friction?

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

Product Research 170

Product Research Customer Experience Feedback Software Research Software 170

Mind the Product

DECEMBER 8, 2020

Melissa joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Translating consumer insights into business innovation. Review us on your podcast app so that we can use your feedback to be better.

Customer Experience 116

Customer Experience Product Research User Testing Feedback Software 116

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. It has the potential to transform industries like entertainment, art and design by opening up new avenues for human-machine cooperation.

Generative AI 117

Generative AI Feedback Software Research Software User Testing 117

Mind the Product

MARCH 31, 2020

How to make good user stories. Throughout the event, they’re making sure you can visit them digitally, and access their resources and insights, from wherever you are in the world. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery.

Customer Experience 126

Customer Experience Product Research Feedback Software Data Visualization 126

Amplitude

JULY 29, 2020

Instead, your product strategy should be a framework centered around providing value to your customers that helps you decide which tactics to explore. Think of product strategy as a hypothesis to be tested. For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”. Business Goals.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

The Product Coalition

JULY 20, 2022

I recommend this game as an exercise to all PMs that have already received a feedback about being control freaks. User interview: Spyfall (tabletop) No, it’s not a game about collecting qualitative feedback. MVP and building for scale: Besiege (pc) How do you build something that stands the test of ever increasing scope?

Feedback Software 125

Feedback Software Product Research Product Management Product Manager 125

Mind the Product

DECEMBER 24, 2019

And while we spend a lot of time focusing on the things that we’re building and obsessing over our users, it becomes easy to neglect ourselves. Hopefully, you’ll find this episode just as insightful and useful as I do as you ponder where you’ve come from and where you want to go. Lily’s Pick. Happy listening!

Product Research 110

Product Research User Testing Entertainment Consulting 110

UX Studio: Product Management

DECEMBER 7, 2022

Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is well-known for its user-centered approach with 25 years of experience behind them.

User Testing 52

User Testing Research Software Product Research UX 52

freshtrax

MAY 2, 2023

VR is often associated with creating immersive experiences, primarily for entertainment. AR is also heavily used for entertainment, but it can and has also been used as a tool for education, training, and advertising purposes. AR offers a unique experience that allows users to interact with their environment in an exciting new way.

Feedback Software 52

Feedback Software User Testing Technical Review Customer Experience 52

freshtrax

JULY 23, 2019

Looking at quantified insights, however, shows us what conditions facilitate the demands of daily life in Japan, and we can begin to understand consumers as individuals whose lives have a margin for change and innovation. Leisure and Entertainment. share of users compared to Spotify’s 16.5% million daily users.

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

freshtrax

NOVEMBER 3, 2023

In this article, I will present three of these insights. The concept of design thinking may sound complex at first, but we hope to convey that valuable insights can be gained from entertainment media like anime. With this foundational knowledge of design thinking in mind, we encourage you to read this article for more insights.

User Testing 59

User Testing Product Research Customer Feedback Entertainment 59

Mind the Product

JULY 14, 2020

Tech was built on the idea that we get our products to scale, so we work really hard to get people to click to register, start a new trial, become a new customer – that’s what we live and die by in tech. Review us on your podcast app so that we can use your feedback to be better. Quote of the Episode. Suggest them here.

Feedback Software 104

Feedback Software Customer Experience Product Research Technical Review 104

Mind the Product

DECEMBER 29, 2016

Was it insight, opinion, guidance on how to get the best out of colleagues or to make your voice heard, career advice, best practices, or something more fundamental? Organise around customers. It’s important to understand that we who are building these products and services know things that our users don’t.

Technical Cofounder 113

Technical Cofounder Data Visualization Feedback Software User Testing 113

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. A pivot doesn’t mean you need to completely revamp; it could just mean adding new features, rebranding, or attracting a new type of customer. Customers are unhappy. They’ve even won Oscars ….

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

The Product Coalition

JUNE 14, 2020

Not testing your ideas is a great way to fail fast. They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. Draw out a basic idea of what your user interface will look like. billion vouchers to almost 50 million annual active users.

User Testing 102

User Testing Feedback Software Customer Experience Data Visualization 102

Userpilot

MAY 13, 2021

Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Product intelligence gives companies the insights they need to consistently innovate their product. Conclusion. Source: CNBC.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users. His law, a.k.a.

Data Visualization 73

Data Visualization UX Research Software Feedback Software 73

Mind the Product

NOVEMBER 5, 2019

She joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Translating consumer insights into business innovation. Translating consumer insights into business innovation. before founding a STEM startup.

Product Research 75

Product Research Customer Experience Research Software User Testing 75

UX Studio: Product Management

JULY 14, 2021

As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . Its client portfolio is diverse and impressive.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

UX Studio

JUNE 15, 2022

All these factors affect the user experience in digital education, which also needs to adopt these changes as quickly it can. As defined by the Nielsen Norman Group, user experience encompasses all aspects of the end user’s interaction with the company, its services, and its products. Know your users.

Education 74

Education Research Software Feedback Software User Testing 74