Remove Customer Feedback Remove Feedback Loop Remove Government Remove Leadership
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5 Timeless Principles of Agile Leadership

Modus Create

Even the federal government follows agile methodologies for 80% of its IT projects. . Executives across industries are reimagining leadership principles that thrive in an agile business environment — principles that don’t treat change as an anomaly but a culture. . What is Agile Leadership? 5 Principles of Agile Leadership.

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Building an Efficient Release Management Process

Split

It also facilitates stakeholder visibility and governance of releases. Release management provides the governance for DevOps teams to increase deployment velocity while upholding IT service management principles like change management processes outlined in ITIL. Effective release management is pivotal for agile software development.

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CSQLs: Creating an Integrated Journey from Sales to CS and Back Again

Gainsight

In the era of Customer Success 2.0, the solid force of customer-centricity ensures that no department is isolated within your company, certainly not the Customer Success team. It can make your company a truly customer-centric organization. It’s so important that it is one of the New 10 Laws of Customer Success. .

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Product management is a team sport

Product Warrior

The entire cross functional team is aware of the key assumptions, of the customer problem and feel comfortable providing solution ideas. The product manager helps the whole team understand the customer problems and everyone's ideas are considered. Experiments are purposefully designed and always involve customer interaction.

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A Clear Path to Growth and Maturity: Why Does Product Lifecycle Management Matter?

The Product Coalition

They don’t oppose process at a local level; it’s the governance they resist?—?someone They don’t realize that without a process to govern across, products often fail to reach the growth phase, the team doesn’t make end-to-end decisions, and swirl often abounds amongst many other challenges. someone looking over their shoulder.

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You Are Building the WRONG Things in your SaaS product

The Product Coalition

As a result, a lot of product decisions are made on gut feeling, incomplete information, the loudest voice in the room, and the most demanding customers. Items that make it into SaaS products often don’t align with the company’s strategy to support growth or help existing customers reach their desired outcomes.

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How to Use Product Analytics to Collect Targeted Customer Feedback

The Product Coalition

A key ingredient to build a better product is customer feedback. There are various ways to collect customer feedback that include customer surveys through sales executives, feedback forms, focused interviews, etc. Hence this process is efficient, objective, and a lot faster than traditional survey methods.