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If youre committed to adopting continuous discovery habits, opportunity solution trees are one of the most important ways to track your learnings and progress. And theres no shortage of tools out there that can be used to build your opportunity solution trees. Edwin Yuen is a product designer at The Times London.
How productmanagers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of softwareproductmanagers.
A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. In this episode, Mike will take us through the steps he led product teams through during his AI Design Sprint workshop.
The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations.
So, how can productmanagers use AI to save time and build better products? AI can help with research, feedbackmanagement, user engagement, and roadmapping. With AI, productmanagers can work faster and smarter. Discover 10 tools to save hours on manual tasks.
Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.
How productmanagers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.
I’m going to take a wild guess and assume that you already understand the importance of mobile in-appfeedbacktools. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.
A framework for product launch success Watch on YouTube TLDR In this episode of Product Mastery Now, I interview James Whitman, author of LAUNCH Code and founder of Growth Guidepost. James shares insights from his research studying companies that consistently launch successful products.
Speaker: Jim Morris, Founder, Product Discovery Group
It turns out that even ordinary product teams can discover extraordinary ideas. By using the Product Discovery Cycle, teams can find new ideas, understand customer pain points, and test solutions quickly and cheaply. Developing multiple solutions to address your customers' major pain points.
Jack brings 20 years of experience managing innovation projects at companies like Sony Ericsson and Logitech. He shares practical insights from the Product Development and Management Association (PDMA) framework and explains how productmanagers can use these principles to improve their product development process.
In the latest TPG Live session, Driving Impact Through Influence and Experimentation , we dived into strategies productmanagers can use to expand their influence, foster innovation, and navigate the evolving landscape of productmanagement.
In the retail industry, customerfeedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Heres how to take insights from customerfeedback and turn them into results.
How an AI-powered fashion startup achieved product-market fit Watch on YouTube TLDR In this episode, we’re joined by Anya Cheng, former product leader at Meta, eBay, McDonald’s, and Target, and current founder of the AI-powered fashion startup Taelor.
To build better products, you need to listen and act on userfeedback. Having an effective feedbackmanagementsystem can help! Discover ways of consistently gathering userfeedback, prioritizing ideas, planning your roadmap, and closing the feedback loop. This guide will help!
At this months TPG Live , we explored two of the most persistent challenges in product leadership: How do you build trust and alignment between enterprise users and buyers? How do hybrid product teams stay aligned and effective across time zones and work styles?
Taking charge of a productmanagement team can feel like juggling flaming torchesthrilling, but also risky if you dont have the right game plan. Why the First 90 Days Matter When you lead a new product team, your opening move sets the tone. Your productmanagers wonder if youll champion them. Roger : Absolutely.
In this post, were exploring the conversation we had in one of our Productside Stories episodes this season with Joeri Devisch , a veteran of product, technology, and transformation work at global companies. Joeri makes it clear: the future of innovation is human-centered, customer-driven, and iterative by design.
For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now This post will transform how you build products, come up with new ideas, and operate as a PM. Imagine being able to turn Figma designs into a working app with a few clicks, or turn your PRD into a working prototype in minutes.
Speaker: Liz Love, Chief Commercial Officer at ProdPad
As productmanagers, we all seem to experience similar pain points in our day to day lives. We all struggle with stakeholder conflict, constant feature requests, failed launches, unexpected outcomes, unhappy users, and complexity. In this session, you will learn: The reasons behind productmanagement pain points.
You’re gathering customerfeedback, hitting your OKRs, and tracking every metric imaginable. And yet, your product is stuck. Users churn, innovation stalls, and your team feels like theyre running on a never-ending treadmill. Customerfeedback drives iteration. And customers?
Yet most productmanagers still rely on long documents, jargon-filled briefs, and clunky slide decks that dont land with the people who matter. Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a productmanagers toolbox. They care about impact.
Gathering and implementing mobile customerfeedback is the best way to truly understand how you can improve your mobile experience, but approaching your feedback strategy can be tougher than it seems. In this post we are talking about all things mobile customerfeedback: . How to gather mobile appfeedback .
What separates a good app from a great one? It’s what you do with the behavior data your app collects. I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. All questions you can only answer with: Mobile app tracking. What is mobile app tracking?
Speaker: Marcus Andrews - Director of Product Marketing & Keren Wexler - Sr. Director of Product
Product teams need a complete, end-to-end solution to address their most common challenges. Leveraging a single platform that combines product analytics, in-app guides, and feedbackmanagementsolutions can be the most effective way to deliver digital experiences users love.
For this edition of Product in Practice, were not talking with a productmanager, a designer, a UX researcher, or even an engineer. Eva Spexard is the Head of Operations and People at Passion.io , a mobile app builder for creators. Nope, todays story involves a Head of Operations and People.
Teeba recently joined Lightspeed Commerce as a Senior ProductManager. I’ve always been fascinated by the discovery aspect of productmanagement,” says Teeba. “I I soon noticed that while many companies have embraced agile execution, fewer have adopted a truly continuous approach to product discovery. “I
Ever wonder why some products instantly click with users while others get abandoned faster than New Year’s resolutions? The secret often lies in those crucial first moments – your user onboarding. But here’s the thing: getting users to say “wow” instead of “why?”
From adding features to modifying the user interface, the directions you can take your mobile app are endless. With infinite choices and limited bandwidth, how do you decide what to prioritize when it comes to improving your mobile customer experience? Learning more about your customers is the best place to start.
Speaker: Scott Sehlhorst - President of Tyner Blain, Product Management and Strategy Consultant
What we build are features, intended to add value for our customers and advance our company's financial goals. We will look at how productmanagers shape the approach to building valuable products, and how to identify what is important to measure, avoiding vanity metrics and creating useful feedback to improve your product as you develop it.
For example, while Teresa recommends creating a product trio that includes a productmanager, engineering lead, and a designer, she acknowledges that some product trios might be made up of slightly different members. But again, there’s no rule that requires you to use the opportunity solution tree. Tweet This.
Instead, let’s cut right to the chase: Retargeting the right customers at the right time and in the right place is the ultimate key to driving mobile customer engagement. Now, it might sound like common sense to say, “just retarget your customers to boost engagement,” but let’s break down what this actually means.
. – Tweet This While many product teams want to talk to customers every week, they struggle to make this a reality. For today’s Tools of the Trade , we caught up with Yury Oleynik , the VP of ProductManagement at HiveMQ , who has managed to make continuous interviewing a reality on his team.
The productmanager’s path to influence Watch on YouTube TLDR In my recent conversation with Francesca Cortesi, CPO, we explored why the popular phrase “CEO of the product” can be misleading for productmanagers.
In other words, continuous development enables progressive rollout techniques, which has given rise to a culture of experimentation, allowing teams to build better products based on real-userfeedback and guaranteeing customer satisfaction.
How AI captures customer needs that human productmanagers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.
You’ve just downloaded the hottest new app everyone’s talking about. Defeated, you close the app, unsure if you’ll ever open it again. This is every productmanager’s nightmare – an onboarding failure that cripples customer retention. But your product doesn’t have to be that way!
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Its not the exclusive domain of productmanagers. I started my career as a software engineer. Discovery is a team sport.
It’s no longer about making decisions purely based on your intuitions or stakeholder requests, but finding ways to integrate touch points with customers into your work every week—if not every day. We hope that today’s Product in Practice will change your mind. Tweet This This can sound overwhelming.
For this month’s Product Talk post, I recorded a video where I consider the difference between productmanagers and product owners. I want to talk about productmanagers and product owners. I’ve had several companies ask me if they should be hiring productmanagers or product owners.
When you’re building a product, you can easily get overwhelmed by ideas. Tweet This So how exactly do you manage all these ideas? For today’s Tools of the Trade , we caught up with Leann Schneider , ProductManager at Plum. Welcome to the next edition of Tools of the Trade on Product Talk.
I've been reflecting on the last decade in ProductManagement. Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need ProductManagers, I can run my company myself,I have the strategy."
When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” You may want to speak with existing customers or users.
The foundation of continuous discovery is weekly touchpoints with customers. These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. It sounds simple, but what happens if your product is so new that you don’t have any customers yet?
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