The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). What systems/metrics/processes do we need to measure and track winning?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. What will happen when the first users download and touch this app?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

BrainMates

APRIL 8, 2020

It was the last day the whole Brainmates Team was in the office together before shifting to remote working for who-knows-how-long. In the past two months, the coronavirus had shifted from being a worrying news article and a nuisance for travellers, to a global pandemic that changed all our lives and posed serious problems to our business.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Rather, everything is an iterative process of building the service, rolling it out to users and keep improving it as you get new data and feedback.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. You have surface level: you’re completely dir ected, you are given a solution and you design the solution. Karthik: Wow.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

APRIL 2, 2018

It takes someone that is equally skilled at navigating people as they are with navigating technology. Traditionally Product Managers come from a design or development background, find they are good with people, and evolve their role into a Product Manager position. Team orientated. Product Management can be an intimidating role.

Travel 60

Travel Feedback Software Weak Development Team Product Management 60

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I decided to join SAP , which was great, but there was a lot of user pain to observe.

Feedback Software 185

Feedback Software User Testing Product Research Research Software 185

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

The Product Coalition

JANUARY 21, 2021

I began the year working in Almundo, an Argentinian tech travel company that had been acquired by CVC (biggest travel company in Brazil). Things were already tough merging teams from multiple companies to launch a unified platform in Latam when countries started closing their borders. 2020 was a shitty year.

Feedback Software 114

Feedback Software Technical Review Weak Development Team Travel 114

Userzoom

JUNE 9, 2020

For those in user research, this should all sound very familiar. You know, the type of research at the end of development that often leads to lots of suggestions but are often too late to ever be implemented? And if you do nothing, or do something badly, then your organisation will lose out to your more user-centric competitors.

User Testing 121

User Testing Product Research Research Software UX 121

The Product Guy

AUGUST 13, 2020

How to learn by doing it and lead a new team at the same time? How to plan for future growth for oneself, the product team and the products overall? To take a step back, it is also beneficial to develop the thought process in understanding the product. Some of them are good, and some of them are bad.

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

Userpilot

JUNE 9, 2021

To explain the difference in the simplest of terms: Product Managers build product features and Product Marketers promote them to their audience and users. A Product Manager builds the product by identifying customer needs and creating specifications for developers. How to get your first Product Marketing job.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio.

UX 96

UX Research Software Feedback Software User Testing 96

People-First Product Leadership

MARCH 4, 2024

How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Starting a community of practice I joined Pearson to create the Future Technologies team. As part of my work, I built the Future Technologies Champions community.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. Little Otter and its family-first approach, they believe, is the antithesis of that.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Coalition

MAY 9, 2020

Emerging Product Strategy Product Management in the Time of COVID Part I: Stopgaps & Scaled Retention Strategies This first article in the series highlights customer retention strategies for products adapting to changes in customer behavior. one of our developers asked. What are we going to do next? But nobody could answer.

User Testing 79

User Testing Product Research Customer Experience Customer Feedback 79

Split

AUGUST 18, 2022

A second axis to consider is that your customers themselves have less interest in spending. This allows everyone to agree which solution will benefit the business the most. Will the drop in quality affect customer satisfaction? Some customers might notice and churn to competitors. No one knows the outcome yet.

User Testing 98

User Testing Customer Experience Product Research Testing 98

UX Studio: Product Management

APRIL 27, 2020

We went to the field with our football app to get real-life insights. Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. Before design, the team already had.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions. The trick to doing mocks is to make it feel real Ideal way to practice is to get feedback on how to improve. daily users instead of cumulative users) and the interviewer had to nudge me.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

PMLesson's Ace the PM Interview

JANUARY 12, 2022

The responsibilities of a technical program manager are a little more big picture than that of a software engineer. For example, these questions are typically focused on system design. In many instances, TPM candidates are asked to think through and design a product's system architecture. Let's take a look! Design TikTok.

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Software Review 52

Ronke PM

APRIL 5, 2023

Design-driven leadership is product management Final thoughts The very essence of leadership is creating a space that enables our teams to dream big, imagine, and bring what was once unthinkable to life - therefore, changing humanity. Our customers represent an ever-changing demographic with evolving needs. That is innovation.

Leadership 52

Leadership User Testing Product Management Product Manager 52

The Product Coalition

JANUARY 10, 2019

Team structure, work patterns, timing, tool deployment… They are holistic in the way they seek to address your overall operations. Ever wondered what your customer is thinking? How is removing the human factor from the equation going to help me understand my users any better? Well, of course ! Is that right?

Framework 60

Framework Research Software User Testing Feedback Software 60

Department of Product

MAY 22, 2020

What evidence do you have to suggest that the features you’re building will actually matter to customers? If the features you’re building aren’t valuable, or if you’re unable to determine what’s valuable to your customers, then that’s a real problem. Virality – will your users tell other potential users about what they’re using?

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Roadmunk

OCTOBER 12, 2017

Listen to it below: For context: As a company that builds roadmapping software for product people, we’re immersed in the product community. They’re open to sharing their own experiences of working in product (both the good and the bad) in very honest ways—and they’re very generous with advice.

Artificial Inteligence 55

Artificial Inteligence Data Visualization Feedback Software Analytic Tools 55

Surya Suravarapu

FEBRUARY 27, 2020

Customer-centricity is everywhere in the business vocabulary, perhaps one of the most used buzzwords mentioned in elevator pitches and executive decks. Are we really customer-centric? Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Amplitude

OCTOBER 9, 2019

Josh Arnold operates on both the macro and the micro, seeing both the org-level dynamics and the team-level decision-making on which any company ultimately depends. What drives me is a passion for helping people and organizations realize their potential, developing products that customers love and teams love building.”.

Reporting Tools 45

Reporting Tools Analytic Tools Feedback Software Data Visualization 45

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

This is especially true if you're looking to join the technical program management team. Those TPM candidates with a much deeper technical acumen will probably be better suited for the Infrastructure team. These are system design , program sense , and cross-functional partnerships. Read more about System Design for TPMs here.

Technical Review 52

Technical Review Feedback Software Systems Review User Testing 52

Mind the Product

MARCH 9, 2017

They connect travelers to travel agents for hotels, restaurants, and any other travelling needs. Product managers tend to sit somewhere between technology, design, and business , in terms of their skill sets. If they come from an engineering background, their skills and knowledge will most likely lean towards technology.

Weak Development Team 75

Weak Development Team User Testing Product Research Travel 75

Bain Public

DECEMBER 17, 2019

The secret to success in software development is an elusive concept. software development is mostly about cultivating personal relationships. Being a good listener and empathizing with stakeholders is the facilitator for effective communication and moving together as a team. Listening is a powerful tool.

Feedback Software 52

Feedback Software Reporting Tools User Testing Weak Development Team 52

PMLesson's Ace the PM Interview

JULY 8, 2019

Rick Robinson is the VP of Product Development for AARP’s Innovation Labs. With digital news being a budding space, and resources always limited, I found myself doing content, product, and development all at the same time. I'd say this even applies to interviews with potential customers—doing too many can be counterproductive.

Weak Development Team 53

Weak Development Team Feedback Software Data Visualization Customer Experience 53

The Product Coalition

DECEMBER 5, 2019

They run from ill-suited personal traits and the pursuit of individual agendas to frustration with the team itself. Read on and learn in this post on Scrum anti-patterns how you can identify if your Scrum Master needs support from the team. The Scrum Master is a servant-leader for the Scrum Team. Source : Scrum Guide 2017.

Weak Development Team 87

Weak Development Team Reporting Tools Agile Customer Experience 87

Gainsight

OCTOBER 16, 2018

Servant leadership is the idea that leaders serve their teams rather than teams serving their leaders. Among them: Whenever Nadav, our Director of Enterprise CSM, wants his team members to try out a new motion to help our clients, he performs the motion himself first. That’s not to say leaders on our team don’t make mistakes.

Leadership 65

Leadership Weak Development Team Feedback Software Software Review 65

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. We had made a bad hire. Upcoming Events. April Dunford UK Book Launch Tour BoS USA 2019.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

The Product Coalition

MAY 15, 2019

I wholeheartedly believe that you need to be adaptable to survive today but the further I travel on my own journey the more I wonder if we as an industry are moving past agile. Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. obviously most people skipped that part!

Product Management 92

Product Management Product Manager User Testing Product Research 92

Tyner Blain

JUNE 3, 2016

I received an excellent and insightful question from one of my former students in DIT’s product management degree program (enrollment for the next cohort closes in a month). One team I worked with managed their product creation process (discover, design, develop) within Atlassian’s Confluence (wiki) and JIRA (ticketing) systems.

Data Visualization 53

Data Visualization Customer Feedback Workshop Feedback Software 53