Customer Feedback Seminar User Experience 
UX Planet
APRIL 19, 2025
How can we protect vulnerable users? I realized much of the user frustration with generative AI systems stems from a mismatch between expectations and actual performance. Following Neves heuristics, I implemented what I call contextual education in my projectssmall, in-flow interventions that help calibrate user trust.
Userpilot
FEBRUARY 22, 2024
Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. It powers your customer relationships, enabling you to build lasting connections with customers. This article examines how to create an exceptional customer support strategy.
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UX Planet
JULY 28, 2024
Read books on leadership and attend trainings and seminars to develop your leadership skills. The instructor for this course is product management and user experience design expert Laura Klein. Learn to articulate your thoughts clearly and concisely, give constructive feedback and resolve conflicts. Share your experience.
Userpilot
MARCH 25, 2024
What will you give to reduce customer attrition rate and drive business growth? While acquiring new customers is important, it’s more expensive than customer retention. TL;DR Customer attrition or customer churn is the loss of a customer(s) by a business. Reduce churn with proactive customer service.
Userpilot
MAY 20, 2024
They are a great way to encourage and retain customers by offering rewards to help you create long-term relationships with new customers. Customer loyalty programs boost customer retention, repeat purchases, business relationships, and upselling /cross-selling opportunities, enhancing revenue and partnerships.
Userpilot
MARCH 23, 2023
The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Closed-loop marketing can lower your customer acquisition cost, improve the user experience, increase conversion rates , and shorten the sales cycle. Lead becomes a customer, and the original source is credited.
The Product Cafe
JUNE 18, 2024
You’d rather spend your time on the front lines—diving deep into customer feedback, brainstorming with designers and engineers, and steering the strategic direction to create products that not only function well but also make customers happy. It’s here to enhance your capabilities, not eclipse them.
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