Userpilot

OCTOBER 20, 2024

Onboarding automation uses technology (such as conditional flows and sequences) to guide users through their initial experience with your product. Tools like Userpilot , for example, can help you automate data collection processes, welcome messages, account setup, in-app guidance, and more. Reduce user’s time to value.

Onboarding KPIs

UX Planet

JANUARY 1, 2025

Task success rate measures how effectively an individual user completes tasks. For example, if 80 out of 100 tasks are completed successfully, task success rate will be80%. User engagement (like time spent on a page). User satisfaction score (CSAT). Customer satisfaction score (CSAT) formula.

Data Visualization

Userpilot

DECEMBER 18, 2024

It helps get a better understanding of user pain points and uncover improvement areas for enhancing the overall user experience. UX analysis benefits product managers by providing data-driven insights to guide product development decisions and prioritize features. What are UX metrics?

Data Visualization

Product Innovation Educators

MARCH 3, 2025

This hybrid approach offers tremendous potential for innovation, particularly in the early stages of product development. The AI Revolution in Voice of the Customer Research Early AI Experiments (2017-2018) AMS began experimenting with artificial intelligence for customer research around 2017-2018.

Research Software

UX Planet

DECEMBER 6, 2024

This helps create more intuitive and user-friendly interfaces by learning from past interactions and adapting overtime. This technology is crucial for developing conversational interfaces like chatbots, which help create seamless and interactive experiences forusers. Finally, AI-powered user interfaces put humans at the forefront.

Feedback Software

Usersnap

FEBRUARY 24, 2025

Engaging in a well-structured product discovery process enables teams to move beyond assumptions and build solutions that drive true user satisfaction. Prioritizing insights over assumptions ensures that solutions align with real user needs and drive meaningful product improvements.

Product Research

UX Planet

DECEMBER 25, 2024

Ive seen firsthand that as soon as ROI enters the UX conversation, ideation flatlines, priorities shift, and front-end development suffers, resulting in a backlog of experience debt. The near disaster was caused by a poorly designed user interface that led operators to make incorrect decisions. Enjoyed this?

UX

The Product Guy

JANUARY 7, 2025

The project, intended to improve customer satisfaction and reduce operational costs, was plagued by missed deadlines and escalating budgets. This experience became a powerful example of how identifying and addressing root causes can drive both business results and team morale. For example, consider a recurring conflict at work.

Feedback Software

People-First Product Leadership

NOVEMBER 19, 2024

For example, in a recent Lenny’s Podcast , Archie Adams shared that Shopify runs experiments with cohort analysis after 1, 2, 3, 4, and 5 years as the CEO’s vision is to build “the right things for commerce 100 years from now” Looking for specifics? Is the company thinking in hours, days, weeks, months, or years?

Product Research

BrainMates

OCTOBER 20, 2024

It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations. It’s about ensuring that customer experiences align with promises made during product development and marketing.

Data Visualization

Userpilot

JULY 17, 2025

Understanding your main goal helps in finding the right lifecycle email marketing examples and strategies. Onboarding and activating new users Driving adoption of key features Improving trial-to-paid conversion rates Announcing new features effectively How are you currently trying to solve this?

Onboarding KPIs

Modus Create

JULY 8, 2025

The ROI of AI-assisted product development What every business leader needs to know By Wesley Fuchter Posted in Product Development Published on: July 8, 2025 Last update: July 10, 2025 AI-assisted product development is now a practical part of modern developer workflows, not just a future idea.

Feedback Software

Userpilot

MARCH 30, 2025

For example, if you recently launched your mobile application and are focused on driving engagement, youll want to track app engagement metrics like DAU/MAU and feature adoption. 1 Engagement DAU/MAU Understand daily and monthly active user engagement and overall app popularity. The order of importance depends on your specific needs.

Analytic Tools

Userpilot

MARCH 23, 2025

On the flip side, low user engagement highlights opportunities for improvement. For example, metrics like low feature adoption might show that users aren’t utilizing key features. Measure user satisfaction : Metrics like session length and frequency of use evaluate if users are happy with the app experience.

Onboarding KPIs

Usersnap

DECEMBER 20, 2024

Then these elements dont just explain updates; they invite users to engage, learn, and stay excited about whats your next big thing! In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Feature Release Template Example 2.

Data Visualization

UX Planet

MAY 1, 2025

These small wins create momentum, helping users build healthy financial habits overtime. The problem is that users unconsciously develop everyday financial behaviors and decision-making patterns that can collide with cognitive biases, like loss aversion and mental accounting. Contextual Notifications: Offer timely nudges (e.g.,

Banking

Reveal

JULY 29, 2025

Without intuitive, embedded self-service capabilities, organizations experience bottlenecks that impede scaling analytics and limit user empowerment. They affect product adoption, customer satisfaction, and an organization’s ability to operate with agility. These limitations extend beyond technical inconvenience.

Embedded Analytics

UX Planet

APRIL 19, 2025

For example, we included active context indicators that showed which parts of the conversation were being considereda visual way to explain the systems functioning without overwhelming users with technical detail. Users could choose between more predictable, consistent outputs or opt for bold, diverseideas.

Generative AI

Userpilot

OCTOBER 31, 2024

Sentiment analysis tools : Software that analyzes customer feedback, reviews, and social media mentions to determine public sentiment (positive, negative, or neutral). Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development.

Feedback Software

Userpilot

MARCH 17, 2025

In-app guides are part of a self-serve onboarding strategy; they reduce support and customer success costs while increasing customer satisfaction. Users get access to help just when they need it. What users say about Userpilot Userpilot may not be for everyone, but its 4.6-star – Alan S. star rating on G2.

Analytic Tools

UX Planet

OCTOBER 24, 2024

It includes three key components: Products & Services ( A list of what your business offers that helps customers complete their jobs), Pain Relievers ( How your products or services reduce or eliminate customer pains) and Gain Creators ( How your products or services create benefits and enhance customer satisfaction).

User Testing

Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

Analytic Tools

Product Innovation Educators

DECEMBER 9, 2024

When organizations take an innovative idea into development, its forecasted value typically declines by 50% before launch. Ranch and his own experiences running a bourbon distillery, Doug has developed a practical framework for transforming how each level contributes to innovation.

Systems Review

UX Planet

MARCH 29, 2025

Foundational Principles People-focused Approach : Develop your strategy by prioritizing the individuals who will use your product. Clearly Defined Targets : Establish what success means for your productwhether its acquiring more users, enhancing satisfaction, or boosting engagement.

Feedback Software

Userpilot

MARCH 4, 2025

In this guide, were breaking down the 7 best real-user monitoring tools, comparing their features, pricing, and how they can help you keep your site running smoothly. DebugBear If your products user experience hinges on page speed and front-end performance, DebugBear zeroes in on metrics like load time and Core Web Vitals.

Data Visualization

UX Planet

JUNE 9, 2025

Standardise your atomic notes Clean up atomic note (its data) into a consistent format, featuring key user quotes, behaviours, and sentiment. For example: P01: Jane — Onboarding The above signals Test Participant 1 , Interviewer Jane , on the theme of Onboarding. For example: “75% of Users struggled with filtering options.”

Data Visualization

UX Planet

JUNE 1, 2025

This evolution reflects a growing recognition that growth is not merely about optimizing metrics but about deeply understanding users motivations, needs, and experiences at each funnelstage. This striking statistic illustrates the potential impact when growth decisions are grounded in robust user research.

User Testing

UX Planet

MARCH 15, 2025

Example of anOKR: Objective: Improve the user experience of the checkoutprocess. Example: Improve user onboarding experience with key resultslike Increase activation rate from 30% to50%. Example: Measuring usability with CSAT (Customer Satisfaction Score), NPS (Net Promoter Score), or ErrorRate.

Onboarding KPIs

Userpilot

MARCH 9, 2025

Instead, you can build products with a better product-market fit that address all user demands and improve customer satisfaction. However, because customer needs and market conditions are constantly evolving, customer research can’t be a one-time thing.

Research Software

Centercode

JUNE 11, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing

Userpilot

JUNE 29, 2025

In the real world, where users are less focused, those small issues often become serious friction points. Short answer: It’s a continuous process throughout the product development process. During this phase, I track metrics like task completion rate, error rate, and user satisfaction score. How to test mobile usability?

User Testing

Userpilot

MAY 17, 2025

Use the data to set conditions to make segments: I use Userpilots segmentation feature to group users based on several factors, including demographic and psychographic ones. User persona example. Step 2: Identify interaction touchpoints You cant see where users drop off if you dont know the exact screens they hit in sequence.

Analytic Tools

Userpilot

NOVEMBER 7, 2024

Here are the six key steps to follow as a guide during your decision-making process: Identify difficulties & major time sinks : Pinpoint friction points in your current customer success process, such as communication gaps, data access issues, or time-consuming manual tasks, and assess their impact on productivity.

Data Visualization

Userpilot

FEBRUARY 25, 2025

This reduces support costs, improves customer satisfaction, and accelerates the iteration cycle. How user session analysis can turn observations into improvements Understanding user behavior isn’t primarily a technical challenge. What specific user behaviors are you trying to understand?

Data Visualization

Userpilot

JULY 14, 2025

Track how email campaigns affect in-app engagement, measure mobile feature adoption rates, and identify where users drop off across the entire omnichannel customer engagement funnel. No-code campaign management: Your marketing and product teams shouldn't need developers to launch campaigns or update messaging.

Analytic Tools

Userpilot

MARCH 21, 2025

Mobile app optimization is the process of improving an apps performance, usability, and engagement to keep users active and reduce churn. It ensures faster load times, intuitive navigation, and a smooth user experience. The next step is to go deeper into the key strategies that impact engagement, retention, and user satisfaction.

Analytic Tools

Userpilot

MAY 30, 2025

Track a set of 3-5 metrics at a time instead of relying on one Single metric analysis shows you an incomplete picture of user engagement and your app’s performance The reason someone might want to track a single metric is clear: they want simple cause-and-effect stories. Users don’t buy features, they buy outcomes.

Analytic Tools