The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Generative AI enhances data quality by synthesizing missing information, cleaning messy datasets, and normalizing data.

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The Product Coalition

JANUARY 11, 2023

Design skills can be valuable for Product Managers (PMs) to allow them to understand, communicate with the design team, and effectively contribute to the design process. Photo by Balázs Kétyi on Unsplash I have been scrutinizing and reflecting for a long time, on what a product manager should do and need.

Feedback Software 104

Feedback Software Research Software User Testing Technical Review 104

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

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The Product Coalition

OCTOBER 30, 2023

Yet, for many product managers, simplicity is challenging to achieve. Unlike featured-based roadmaps, which focus on the delivery and output of capabilities, outcomes-oriented roadmaps prioritize desired outcomes or results — a key element of product strategy. Often, product managers skip this step in favor of speed.

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Roadmap Feedback Software Onboarding KPIs User Testing 115

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation touches every corner of an organization—from the way they interact with customers to the way they design products and services.

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Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Userpilot

OCTOBER 4, 2022

These UX KPIs consist of real user monitoring metrics that can help you discover multiple user errors, deliver a better customer experience to your users, get valuable insights, and make decisions regarding UX design. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

JUNE 29, 2023

Knowledge is power and user documentation is necessary for building it. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. Why is user documentation needed? Let’s get you started!

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Userpilot

OCTOBER 15, 2023

To inspire you, this article includes a few use cases for trend analysis that you can utilize, such as comparing active users’ trends with trial users, gauging product adoption and usage trends, and understanding what drives customer satisfaction. What is trend analysis? Trend report generated with Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived.

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Userpilot

DECEMBER 13, 2023

Goals are the specific UX objectives the product aspires to achieve, for example, improving usability. The strategy should also have information about the UX team, processes, and guidelines. Once you start implementing your UX strategy, keep testing and experimenting and use the insights to inform future iterations.

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Research Software Analytic Tools Feedback Software User Testing 104

Usersnap

MARCH 29, 2023

No matter what you’re working on, or which industry you’re in, it’s important to understand the needs of your users, teams, and colleagues. Not only does this make your life easier, but it’s also an indispensable way to increase efficiency, improve user satisfaction, and prioritize your goals.

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Feedback Software Reporting Tools User Testing Customer Feedback 52

Userpilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. Video tutorials : Users retain a significant amount of video content.

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Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

JUNE 9, 2022

Why is it important in the product management process? What role does the product manager play in it? Backlog grooming, aka backlog refinement, is a process of keeping the backlog up-to-date, relevant, and manageable. Backlog refinement improves Sprint planning productivity and improves work velocity.

Customer Feedback 52

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Userpilot

OCTOBER 17, 2023

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Foster deeper customer relationships to enhance brand loyalty.

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The Product HQ

FEBRUARY 1, 2023

Curious to know how to advance your career as a long-term product manager as either s group product manager or principal product manager? Product managers are responsible for establishing a product’s vision and long-term business strategy while ensuring that all stakeholders are aware of said strategy.

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ProductPlan

AUGUST 23, 2022

No matter how you define product management, customers should always be at the center of things. Product managers try to solve customer problems, address customer pain points, add value for customers, etc. Empathy in product management spans wider than seeing which buttons customers click.

User Testing 52

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Userpilot

AUGUST 15, 2022

Do they want to make a purchase, or are they just browsing around your website looking for information? You can collect customer data using microsurveys across numerous touchpoints in the customer journey. Conducting NPS surveys is a great way to measure user satisfaction and identify your most loyal customers.

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Userpilot

APRIL 25, 2024

Marketing research is essentially a method utilized by companies to collect valuable information regarding their target market. Through the common practice of conducting market research, companies gather essential information that enables them to make informed decisions and develop products that resonate with consumers.

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Userpilot

JANUARY 9, 2024

TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. UX audits highlight usability issues that drive users away, along with opportunities for refinement to improve customer satisfaction. Study behavior trends to highlight any UX designs users avoid.

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Analytic Tools Data Visualization Feedback Software Research Software 105

Usersnap

DECEMBER 19, 2023

Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences.

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Userpilot

JUNE 26, 2023

Customer feedback helps SaaS companies personalize the customer experience and identify pain points and needs as well as factors contributing to customer success. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.

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Feedback Software Analytic Tools Research Software Customer Feedback 98

The Product Coalition

FEBRUARY 4, 2020

Prioritization and how to do it right remains one of the biggest questions for Product Managers. In our weekly AMA sessions , top Product Managers across the board are asked for how they approach prioritizing features, and how to communicate priorities for stakeholders.

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Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. MQLs and PQLs are then passed to the sales team, and that’s technically when the sales funnel (aka purchase funnel) starts.

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Mixpanel

NOVEMBER 8, 2022

While there’s no one right answer, we spoke with venture and growth investors from some of the world’s top firms to understand what they look for in product data and how they use that information to evaluate a potential investment. “The most important thing is seeing user activity grow within a product organically.”

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The Product Coalition

SEPTEMBER 15, 2019

But what about in product management? Should there be a code of ethics for Product Managers? Being a Product Manager isn’t like being a therapist, doctor, or lawyer. So maybe now is the perfect time to collectively create a Product Management Moral Code. Why should companies care about ethics?

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Centercode

MARCH 4, 2021

A trusted source of unbiased product testing , their mission is to make it easier for consumers to make well-informed buying decisions. And it’s as helpful to smart tech shoppers as it is potentially nerve-racking to smart tech makers. How do customers see the product?

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Userpilot

APRIL 7, 2023

TLDR B2B customer insights are the knowledge and information gained by companies that focus on businesses as individual customers. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

Data Visualization 98

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UX Planet

JANUARY 18, 2024

Conducted by agencies or in-house teams, it involves understanding user behaviors, needs, and motivations through various methods like interviews, surveys, and usability testing. This process is pivotal for gathering insights that inform the design phase. Analyze documented requests and complaints to gain direct user feedback.

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Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. User experience , on the other hand, focuses on overall customer satisfaction when interacting with the brand. Let’s get right to it!

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Amplitude

NOVEMBER 2, 2018

Andrew Wynn’s path to product management isn’t your typical story. After witnessing firsthand the strong relationship between analytics, product, and performance, Andrew grew a passion for making data integration a top priority for everyone–even for traditionally non-technical roles. Current Company : Looker.

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Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Whether you’re an aspiring product manager or an already established product professional, our list will help you reflect on your processes and hopefully improve them.

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

Userpilot

JUNE 30, 2023

Why are voice of customer surveys important? By collecting and analyzing feedback through VoC surveys, SaaS businesses can gain valuable insights about customers. This data allows product managers to make more informed product development and roadmap planning decisions. How satisfied are you with {feature}?

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Advocacy Loyal customers become influencers.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Why is it important? What are its stages?

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Product Research User Testing Research Software Data Visualization 104

Mind the Product

OCTOBER 19, 2016

How can a product manager make effective decisions about the direction of their product? Why should product managers be under any more pressure to make sound decisions than finance managers or sales and marketing teams? The pressure is on to get it right. The pressure is on to get it right.

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Userpilot

SEPTEMBER 15, 2022

Did you know that customer intelligence (CI) data helps product managers dive deep into the customer journey and truly understand customers ? SaaS companies use CI data to design personalized customer experiences and better customer communications, increasing customer loyalty, retention, and lifetime value.

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PMLesson's Ace the PM Interview

JUNE 27, 2022

"In a nutshell, you are solving problems, you are providing solutions, and you accompany the product post-deployment." How to Prepare for the Solutions Architect Interview We asked solutions architect interviewers from top tech companies to share what’s asked in the solutions architect interview and how to prepare.

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