Userpilot

AUGUST 13, 2023

To choose the right matrix for your team, consider your development framework, the product’s development stage, the organization’s values, available time, and the number of stakeholders involved. After prioritizing features, validate them through customer feedback to ensure they address real user needs , and there’s demand for them.

Data Visualization 87

Data Visualization User Testing Customer Experience Feedback Software 87

UX Planet

DECEMBER 15, 2023

How do you plan to set aside a budget to enhance product performance and user satisfaction? Even if UX work seems fine at your organization, know that there are still some things to set a budget for, like improving the product’s creation process, or your customers’ and users’ experiences.

UX 85

UX User Testing Development Team Review Customer Experience 85

The Product Coalition

JULY 28, 2020

The role of a Product Owner/Manager/Strategist is to help startups capture and transform customer insights into full product experiences that in turn increase customer satisfaction, loyalty, retention, and the business values. Upsell Strategy (upgrade, expand, replace) b. User Retention c.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

OCTOBER 26, 2022

While impact mapping focuses on the interdependencies between the three, a customer journey map is a step-by-step breakdown of the actions your customers need to complete to experience value. Impact maps make roadmap management and prioritization easier. Roadmap management. Book the demo ! What is impact mapping?

Onboarding KPIs 92

Onboarding KPIs Customer Experience Product Research User Testing 92

Userpilot

JULY 18, 2023

Based on the research, PMs develop the long-term product vision and product strategy that are aligned with the overall business strategy. Next, they lead the ideation process and prioritize product and feature ideas. This is essential to build a roadmap that drives the product strategy.

Data Visualization 85

Data Visualization Product Research User Testing Onboarding KPIs 85

Userpilot

MARCH 13, 2024

You need a robust ideation process to bring the right ideas to life and add more value for your users. This guide explains what feature ideation is, what strategies to use to come up with new ideas, and how to focus on the right ones. Feature ideation is the process of brainstorming new feature ideas to add to your SaaS product.

Data Visualization 92

Data Visualization Weak Development Team User Testing Feedback Software 92

ProductPlan

FEBRUARY 18, 2020

The truth is product metrics are affecting product managers’ happiness. Product Metrics are Affecting Your Happiness. What happens when hitting those metrics comes at the expense of the ideal product experience and user satisfaction? Let’s explore this common conundrum some product managers must face.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

Usersnap

MARCH 4, 2021

How about if I told you this was also the first time this product manager’s company created this particular process for feature requests? Since then, 54% of everything built from the roadmap was facilitated by that bashful little button. Aligning feature requests with product goals How do I set up a workflow for feature requests?

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Userpilot

NOVEMBER 21, 2022

The insights from the market research feed into the go-to-market strategy. This outlines how to launch the product to the right clientele at the right time. While developing the GTM strategy , they work with the marketing team to select the best ways of promoting the products. Go-To-Market strategy.

Product launches 90

Product launches Product Research User Testing Research Software 90

ProductPlan

APRIL 25, 2023

Product managers own the vision, strategy, and roadmap for the product(s) they manage. This entails customer and market research, internal prioritization exercises, and tying back product goals and metrics to organizational targets and KPIs. This includes freeing up product managers for other tasks.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. TPMs must communicate strategies, roadmaps, and program issues with all key stakeholders. This article provides you with various core skills beneficial to your search.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Userpilot

JULY 14, 2023

Implementing a product analytics framework enables data-driven decision-making, leading to higher customer satisfaction, loyalty, and retention. Segment analysis helps identify patterns in the behaviors of distinct user groups, enabling targeted marketing strategies and personalized experiences.

Analytic Tools 73

Analytic Tools Data Visualization Feedback Software Research Software 73

UX Studio: Product Management

MARCH 19, 2021

Opportunity scoring is a quantitative method that tries to find the relationship between user satisfaction and feature importance by letting customers give scores on feature ideas. Identifies important features that users are unhappy with. Relies a lot on user scoring. Opportunity scoring. Quick and Easy method.

Product Research 109

Product Research User Testing Development Customer Experience 109

Userpilot

MAY 31, 2021

In SaaS, product marketing is a subcategory of marketing. It involves positioning a product, promoting it, and enabling sales. It’s important for SaaS companies to have a product marketing strategy. It increases sales, improves cohesion between teams, and improves customer understanding. User Persona.

Analytic Tools 77

Analytic Tools Onboarding KPIs Research Software Product Marketing 77

Gainsight

FEBRUARY 2, 2024

To solve this, companies today are turning to customer success training, guided by the logic that well-versed customers who take full advantage of your product will also be more successful. In short, customer training leads to customer retention. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. Des Traynor, Co-founder and Chief Strategy Officer at Intercom: Thanks Karen.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118