Customer Satisfaction, Product Goals and Weak Development Team

Top Retention and Churn Product Manager Roles (+ Candidate Spotlight)

Userpilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies 1. Who would be a bad fit for this job?

Research Software

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Feature Ideation Process Steps & Techniques for Product Teams

Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. It helps you meet user needs, enhance user experience , improve product value, and gain a competitive advantage. Here are various methods you can use to collect new product ideas.

Data Visualization

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You Don’t have a Prioritization Problem, You have a Strategy Problem by Ant Murphy

Userpilot

AUGUST 18, 2024

We explain how to create a successful product strategy, the role of product strategy in prioritization, and how to align your prioritization efforts with your strategy. However, to learn more, you’ll have to listen to the man himself as he develops the topic at the 2024 Product Drive Summit.

Data Visualization

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Setting a UX Budget? Answer These 6 Questions First.

UX Planet

DECEMBER 15, 2023

How do you plan to set aside a budget to enhance product performance and user satisfaction? Understanding your organization’s UX maturity is the first, most crucial step toward recognizing the strengths and weaknesses of your organization. Have you defined your short-term and long-term product goals?

UX

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Customer Experience Improvement: What It Means for SaaS and How to Do It

Userpilot

OCTOBER 30, 2022

Engagement: Ensure every interaction with your product or team solves user problems and leaves them happier. Take customer experience improvement seriously because it helps to: drive more conversion, increase customer satisfaction, and facilitate retention and loyalty. Create customer loyalty programs.

Feedback Software

Feedback Software Research Software Customer Experience User Testing

How to Use Google’s HEART Framework to Improve Your SaaS Product

Userpilot

DECEMBER 3, 2021

Ex-UX researcher at Google, Kerry Rodden, developed the HEART framework to map product goals with appropriate metrics and improve the UX. It comprises 5 user-centered metrics that help you evaluate all aspects of your product’s user experience. Happiness measures user attitudes or user satisfaction.

Research Software

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Friction Log in SaaS: Step-by-Step Guide For Product Managers

Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Opportunity friction is driven by the gap between what a user expects to be able to do, and the functionality of your product as it stands. Not all friction is bad.

Feedback Software

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Unlocking the Power of Customer Journey Optimization: An Ultimate Guide

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. When implemented effectively, it transforms businesses.

Data Visualization

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Product Analytics Framework: A Guide for SaaS Companies

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

Analytic Tools

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The Combined Effort of Product Management and Product Operations

ProductPlan

APRIL 25, 2023

Great teams assemble individuals with differing skill sets, perspectives, and experiences. For example, Iron Man and Captain America leading the Avengers or Superman, Batman, and Wonder Woman teaming up as the Justice League. Many product teams now have their own team of super-powered individuals banding together for a common cause.

Customer Experience

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Essential Technical Program Manager Skills

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations. TPMs are responsible for communicating complex technical ideas to both technical and non-technical team members.

Technical Review

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. We’re here for you.”

Feedback Software

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Unlocking the Power of Customer Journey Optimization: An Ultimate Guide

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE to get an inside scoop!

Data Visualization

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Userpilot Features: The Best Product Growth and User Onboarding Tool For Driving User Adoption

Userpilot

OCTOBER 31, 2022

Target user segments. You can utilize feature tagging to tag UI elements and track custom events and even take it a step further by tracking performance toward distinct product goals. The more data, the better your product decisions. So, you’ve got a solid understanding of your users. Growth insights.

Analytic Tools

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Group Product Manager Interview Questions

The Product HQ

JUNE 20, 2024

Want to know what the most common group product manager interview questions are? Group Product Managers are responsible for developing a group of products from its inception to market launch while also leading cross-functional teams toward achieving the company’s objectives by their product roadmap.

Data Visualization

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Pendo vs Appcues vs UserGuiding for SaaS Reporting

Userpilot

DECEMBER 15, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization

Data Visualization Analytic Tools Feedback Software Reporting Tools

Pendo vs Appcues vs Amplitude for Product Analytics

Userpilot

DECEMBER 10, 2023

TL;DR Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This information is used by teams to optimize their product or service to improve user experience.

Data Visualization

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Pendo vs Appcues vs Mixpanel for Product Analytics

Userpilot

DECEMBER 10, 2023

TL;DR Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This information is used by teams to optimize their product or service to improve user experience.

Data Visualization

Data Visualization Analytic Tools Feedback Software Reporting Tools

Pendo vs Appcues vs Mixpanel for SaaS Analytics

Userpilot

DECEMBER 15, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools

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Customer Education & Training: The Investment That Keeps on Giving

Gainsight

FEBRUARY 2, 2024

To solve this, companies today are turning to customer success training, guided by the logic that well-versed customers who take full advantage of your product will also be more successful. In short, customer training leads to customer retention. Add to that the fact that customers appreciate one-on-one consulting.

Education

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Userlane for Event Tracking: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

Userlane features for event tracking Event tracking is vital for understanding how users interact with your digital products. Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. This way, the guidance is relevant to the users.

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Userlane for User Engagement Analysis: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

Userlane’s event tracking Event tracking is vital for understanding how users interact with your digital products. Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience.

Data Visualization

Data Visualization Analytic Tools Feedback Software User Testing

Userlane for User Engagement Analysis: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

Userlane’s event tracking Event tracking is vital for understanding how users interact with your digital products. Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience.

Data Visualization

Data Visualization Analytic Tools Feedback Software User Testing

Userlane for User Behavior Analysis: Features, Pricing, and Review

Userpilot

JANUARY 17, 2024

Userlane’s event tracking Event tracking is vital for understanding how users interact with your digital products. Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience.

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Pendo vs Appcues vs UserGuiding for Event Tracking

Userpilot

NOVEMBER 27, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization

Data Visualization Analytic Tools Feedback Software Events

Pendo vs Appcues vs UserGuiding for SaaS Analytics

Userpilot

NOVEMBER 27, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools

Analytic Tools Data Visualization Feedback Software Reporting Tools

Pendo vs Appcues vs Product Fruits for SaaS Analytics

Userpilot

DECEMBER 10, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools

Analytic Tools Data Visualization Feedback Software Reporting Tools

Best Kompassify Alternatives for SaaS

Userpilot

MAY 20, 2024

The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. It doesn’t have integrations with any analysis tool either, giving customer success managers a hard time deciding whether it’s effective or not. Let’s dive in!

Analytic Tools

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Product health check: Understanding your current state to thrive

Modus Create

FEBRUARY 18, 2025

Product health check Understanding your current state to thrive By Bogdan Coman Posted in Product Published on: February 18, 2025 Last update: February 18, 2025 Lets face it - building exceptional products isnt easy. Thats where product maturity comes in. What is product maturity? Lets dig in. Sound familiar?

Research Software

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Product Management Today

Top Retention and Churn Product Manager Roles (+ Candidate Spotlight)

Feature Ideation Process Steps & Techniques for Product Teams

Trending Sources

You Don’t have a Prioritization Problem, You have a Strategy Problem by Ant Murphy

Setting a UX Budget? Answer These 6 Questions First.

Customer Experience Improvement: What It Means for SaaS and How to Do It

How to Use Google’s HEART Framework to Improve Your SaaS Product

Friction Log in SaaS: Step-by-Step Guide For Product Managers

Unlocking the Power of Customer Journey Optimization: An Ultimate Guide

Product Analytics Framework: A Guide for SaaS Companies

The Combined Effort of Product Management and Product Operations

Essential Technical Program Manager Skills

New at Intercom uncut: Watch our entire virtual launch event

Unlocking the Power of Customer Journey Optimization: An Ultimate Guide

Userpilot Features: The Best Product Growth and User Onboarding Tool For Driving User Adoption

Group Product Manager Interview Questions

Pendo vs Appcues vs UserGuiding for SaaS Reporting

Pendo vs Appcues vs Amplitude for Product Analytics

Pendo vs Appcues vs Mixpanel for Product Analytics

Pendo vs Appcues vs Mixpanel for SaaS Analytics

Customer Education & Training: The Investment That Keeps on Giving

Userlane for Event Tracking: Features, Pricing, and Review

Userlane for User Engagement Analysis: Features, Pricing, and Review

Userlane for User Engagement Analysis: Features, Pricing, and Review

Userlane for User Behavior Analysis: Features, Pricing, and Review

Pendo vs Appcues vs UserGuiding for Event Tracking

Pendo vs Appcues vs UserGuiding for SaaS Analytics

Pendo vs Appcues vs Product Fruits for SaaS Analytics

Best Kompassify Alternatives for SaaS

Product health check: Understanding your current state to thrive

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