The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. Perhaps in the ultimate contradiction you need to be both transparent regarding the current state of a financial transaction and private and secure with their financial data.

Onboarding KPIs 123

Onboarding KPIs Analytic Tools Research Software Data Visualization 123

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. This increases the chances of making the right decisions and achieving product success. A Goal-directed Approach to Choosing KPIs. These powerful tools usually generate more data for us than we can handle.

Feedback Software 247

Feedback Software Data Visualization Analytic Tools Research Software 247

Indicative

SEPTEMBER 19, 2018

Now, Indicative customers who use Snowplow will have the power to analyze their business data in real time. Snowplow’s open-source software already allows companies to collect rich and detailed event-based data about their customer journey. These are the types of advantages real-time data can provide.

Data Visualization 86

Data Visualization Customer Experience Dashboard Analytic Tools 86

The Product Coalition

MAY 28, 2020

Inspire Top Product Talent to Grow Their Career at Your Organization | Photo by Kolleen Gladden on Unsplash To motivate product managers to grow their career with your organization, a transparent and documented process for roles and promotions is critical. liking to UX studies, mockups, and KPI dashboards).

Development 78

Development Data Visualization Product Management Product Manager 78

The Product Coalition

JULY 1, 2022

Learn about the importance of mobile app KPI dashboards and copy dashboards from real mobile app product managers, engineers and designers. A key performance indicator (KPI) dashboard is a visual representation of data that quantifies how well a team is performing towards its goals.

Data Visualization 107

Data Visualization KPI Analytic Tools Research Software 107

Mixpanel

MAY 27, 2021

When identifying your key performance indicators (KPIs), it’s crucial to tailor the exact definition to your business. For example, what does it mean to be “active” in your product? No stock definition or out-of-the-box dashboard can capture this for you. Summary KPIs vs. Growth KPIs.

Data Visualization 140

Data Visualization KPI Customer Experience Analytic Tools 140

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. For an even deeper dive, be sure to check out Tim’s Product Discovery masterclass. For an even deeper dive, be sure to check out Tim’s Product Discovery masterclass.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Birst BI

DECEMBER 18, 2018

Despite the efforts of Cloud BI vendors making it easier for users to acquire, explore, and analyze data sources without IT dependency, lack of data literacy and analytic skills still hinder widespread adoption for data-driven decision making. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior.

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Amplitude

JANUARY 23, 2020

In my coaching work, I end up talking to lots of product development teams about data, KPIs, running experiments, and “measuring the team”. People are often looking for the silver bullet: “I’m also wondering if you’ve seen any good solutions to the product KPI problem in general.”. Why does it depend?

Data Visualization 78

Data Visualization Weak Development Team User Testing Customer Experience 78

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. This increases the chances of making the right decisions and achieving product success. A Goal-directed Approach to Choosing KPIs. These powerful tools usually generate more data for us than we can handle.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

The Product Coalition

JULY 1, 2019

After a brief hello she lands the big question on you: “How is the product doing?” Your mind runs through your dashboard. In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are Upcoming Workshops Lean Product management ?—?Barcelona?—?July

KPI 92

KPI Data Visualization Workshop Analytic Tools 92

The Product Coalition

JULY 13, 2020

According to McKinsey , data-driven organizations are 23 times more likely to acquire customers. In order to be data-driven, one has to carefully consider the product analytics tools he is using. Industry-standard capabilities of a product analytics tool are the abilities to capture events and user journeys.

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

ProductPlan

FEBRUARY 15, 2022

Product operations is an increasingly important part of the product ecosystem. This supporting function enables the success of the product management team. As product operations staffing matures, so has the range of titles, responsibilities, and career pathways in this discipline.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Amplitude

JULY 11, 2019

If we’re being honest, it is very difficult to create a culture that values data. I frequently see leadership teams purchase analytics software hoping that this new access will make everyone excited to use data regularly. Teams need to use data to make better decisions. Integrate Data into your Everyday Language.

Data Visualization 65

Data Visualization Onboarding KPIs Government Customer Feedback 65

Userpilot

APRIL 23, 2021

SaaS User Persona Example -Userpilot: Product Manager 2. SaaS User Persona Example-Userpilot: Product Marketing Manager 3. SaaS User Persona Example -Userpilot: Customer Success Manager 4. SaaS User Persona Example-Kontentino: Social Media Account Manager in an Agency Wrap up. All in one dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

The Product Coalition

FEBRUARY 5, 2019

According to Gartner, real-time analytics means that the analysis happens within seconds after new data is received. By getting real-time alerts and data on performance problems and usability issues in your app, you can address these issues before they hurt your company. What KPIs should you track with real-time analytics?

Data Visualization 60

Data Visualization Analytic Tools Customer Feedback Customer Experience 60

Amplitude

JUNE 21, 2018

Meet David Berman, Product Manager at Amino Apps. On any given day I might be working on mockups and designs, digging into our data via Amplitude, white boarding solutions with engineers, interviewing users, testing internal builds, conversing with marketing, and everything in between. What metrics/KPIs are you measured on?

Feedback Software 45

Feedback Software Data Visualization User Testing KPI 45

Folding Burritos

JANUARY 25, 2018

How’s that KPI doing?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. The post Optimizing internal product communications appeared first on Folding Burritos. “Why are we working on this?”.

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

The Product Coalition

JUNE 9, 2022

In this article, we will cover the essential app metrics for: Product managers UX/UI designers Growth marketers iOS and Android developers Backend developer Found yourself on this list? Mobile app metrics to track for Product Manager In the mobile industry, the product manager plays a significant role.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Dear Strategy

DECEMBER 21, 2020

Dear Strategy: “How can we measure the success of our strategy using some KPI other than orders? So what exactly is a KPI, and how does it differ from all the other types of measurements that are thrown about in the field of strategic planning? With all of those definitions, then, where in the world does this term “KPI” fit in?

KPI 52

KPI User Testing Technical Review Vision 52

Amplitude

JANUARY 8, 2021

Just part of how we work, no big deal” vs. “oh multiple teams burning lots of energy to get mediocre data we never use so we gave up”. “A A new junior team member unearthed some helpful insights” vs. “even our top data scientist can’t make sense of this”. What is your product’s promise to your customers? It is ticket #FUD9123.

Data Visualization 112

Data Visualization User Testing Software Review Customer Feedback 112

Mind the Product

JULY 16, 2018

When looking at the different methodologies, if there is one commonality between them, it is the ask that product managers (and ideally product marketers, designers, and engineers) get real face time with real customers/prospects to identify market problems and opportunities (here’s a great post on this from Rich Mironov).

Product Research 82

Product Research User Testing Data Visualization Customer Feedback 82

Userpilot

JUNE 11, 2021

SaaS businesses thrive on data. But data alone doesn’t make much sense. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. But what data should you analyze and how? Go to Audience > Overview , and take a look at the user data.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Amplitude

NOVEMBER 4, 2020

You can’t start measuring your product’s impact until you know what key performance metric (KPI) is most indicative of product success. At Amplitude, we’re big believers in aligning product teams to a standard North Star Metric. And we couldn’t have found it without using our own product.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

As the PM, your job is to find out how the campaign is performing, how the feature is working, how users are reacting to the new feature, what impact has the feature had your engagement and business KPIs, etc. That’s where investing time and energy into building an operations dashboard will pay dividend for years to come.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Revulytics

JANUARY 29, 2020

As product usage analytics deliver a growing stream of data and insights into product team dashboards, user retention metrics have become an increasingly reliable KPI to measure customer, product, and company health.

Customer Experience 70

Customer Experience Data Visualization Onboarding KPIs Customer Feedback 70

Gainsight

SEPTEMBER 28, 2020

Gainsight was fortunate enough to “be in the room” at Industry , one of Product Managers’ largest conferences. Build for customer needs versus making product fit customer. Alignment is key—KPI alignment, executive alignment, and cross-functional alignment are critical for success. Customer Comes First.

Data Visualization 66

Data Visualization Customer Experience User Testing Feedback Software 66

Mixpanel

JULY 16, 2019

When identifying your key performance indicators (KPIs), it’s crucial to tailor the exact definition to your business. For example, what does it mean to be “active” in your product? No stock definition or out-of-the-box dashboard can capture this for you. Summary KPIs vs. Growth KPIs.

Data Visualization 40

Data Visualization KPI Analytic Tools Customer Experience 40

Indicative

JULY 24, 2019

Master Dashboard tips and tricks. Product stickiness is when a customer becomes attached to a product that makes it difficult for them to leave. How can I understand how engaged users are with my product? Behavioral Analytics 101: Calculating Your Product’s Stickiness. Business Question. Indicative Tool.

Data Visualization 61

Data Visualization Analytic Tools User Testing Customer Experience 61

Indicative

JULY 24, 2019

Master Dashboard tips and tricks. Flag issues in your customer journey to quickly mitigate negative effects. Optimize your customer journey by analyzing A/B test results. Measure the impact of a specific step in your customer journey. For your reference, we also created a series of bookmarks that correspond with each of the blog posts goals.

Data Visualization 61

Data Visualization Analytic Tools KPI User Testing 61

Gainsight

DECEMBER 14, 2020

Today, our team consists of about 34 people who manage a $210 million book of business. We use data and analytics to drive processes, strategies, and highlight opportunity areas at both the board and management levels. There was also one extract in Excel for collecting usage data from one of our product lines.

Data Visualization 52

Data Visualization Customer Feedback User Friction Customer Experience 52

Indicative

JULY 24, 2019

Master Dashboard tips and tricks. Next up: dashboards tips and tricks. Flag issues in your customer journey to quickly mitigate negative effects. Optimize your customer journey by analyzing A/B test results. Measure the impact of a specific step in your customer journey. Today’s Goal. What is a customer journey? Business Question.

Analytic Tools 40

Analytic Tools Data Visualization User Testing Customer Experience 40

The Product Coalition

MARCH 6, 2019

We are told as PMs to be data-driven. To have KPIs. That, plus the trend (fast-approaching religion) of being “data-driven”, is resulting in less value creation. Mildly addictive features that drive up KPIs without adding actual value. And I was inspired to write this post that has long been on my list.

Data Visualization 60

Data Visualization KPI Vision Customer Experience 60

Indicative

JULY 24, 2019

Master Dashboard tips and tricks. In the Funnel tool, drag in 3-6 steps that are part of the product flow you want to analyze. Flag issues in your customer journey to quickly mitigate negative effects. Optimize your customer journey by analyzing A/B test results. Measure the impact of a specific step in your customer journey.

Data Visualization 40

Data Visualization Analytic Tools User Testing Customer Experience 40

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. But I implore you, to make data-driven decisions, we’ve got to resist our instincts.

Data Visualization 62

Data Visualization User Testing Customer Experience Customer Feedback 62

Userpilot

MARCH 23, 2021

If you’re a long-time product manager, you’ll know that your product walkthrough can make or break your SaaS business. The key objective of a good product walkthrough is to promptly direct the user to their first “Aha Moment,” thereby maximizing the odds of both activation and Day 1 retention. Source: Userpilot.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Data Visualization 98

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63